Results 1 to 21 of 21
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03-09-2008, 01:37 PM #1Junior Guru Wannabe
- Join Date
- May 2006
- Posts
- 46
Looking for support company to outsource
We are looking for support company which can handle level1,2 and 3 tickets via ticketing system.
We do not need live chat or phone support. All we need is support to be handled via our ticketing system.
We prefer some ticket plan rather then having dedicated admin. We love to provide support to our client but as we are growing and time zones of our clients are different it's becoming kinda hard for us to support 24/7.
If you have per ticket plan, tickets slots or unlimited ticket plan for some fixed price then please let us know.
Ticket frequency will be
1. Level1 tickets 60%
2. Level 2 tickets 30%
3. Level 3 tickets 10 % (This includes server reboot request to datacenter)
Tickets per month appx 100-150pm
Requirement:
Shared Hosting, VPS (virtuozzo/xen), Operating system knowledge
We prefer support company in US or India only as these time zone suits us the best but if you are in some other timezone then please specify.
Please feel free to PM with your offers or if any questions.
Thanks
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03-09-2008, 01:40 PM #2Junior Guru Wannabe
- Join Date
- Nov 2005
- Posts
- 30
We're based in India, we can provide you with 24x7 support for tickets. Please contact us.
Gr8support,
24/7 Remote Tech Support & Server Management.
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03-09-2008, 01:46 PM #3Junior Guru Wannabe
- Join Date
- May 2006
- Posts
- 46
And how do I contact you?
Suggest any mode for communication like Tel, chat, emai, PM?
Thanks
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03-09-2008, 01:50 PM #4Junior Guru
- Join Date
- Sep 2007
- Location
- Vijayawada
- Posts
- 190
Hi,
We can provide you the support your company needs.
We provide high quality, economical plans for hosting support
(which we will be announcing mid-next week). You can contact
us at info [at] theuxgroup [dot] com for further discussion.
Thank you,
- tuxg█ TUXG Hosting - shared hosting simplified
█ Linux | BSD ~ Joomla | Drupal
█ o 99.9% Uptime o Anytime Phone Support o 30-day Moneyback
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03-09-2008, 04:38 PM #5Disabled
- Join Date
- Jun 2005
- Posts
- 588
Please check your PM.
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03-09-2008, 08:20 PM #6Junior Guru Wannabe
- Join Date
- Nov 2005
- Posts
- 30
Gr8support,
24/7 Remote Tech Support & Server Management.
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03-09-2008, 09:10 PM #7Disabled
- Join Date
- Apr 2007
- Location
- Everywhere
- Posts
- 273
Hi
We do provide this service & We can do this for you.
Please check our services at: http://www.Attacker.net/services.html ( for Full details & prices)
*Features*:
-It's our hobby,study and it's our work too. all of our team members have a BS in CS+1 IT certificate at least.
-We use our OWN custom apps & scripts to secure & administer our customer's servers.
-We have enough knowledge to resolve any problem related to servers & security.
- If we cant or unable to fix your server's issue, we will REFUND the money to you.
If you have any question, don't hesitate to contact us at: sales@attacker.net
Thanks
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03-09-2008, 09:25 PM #8Junior Guru Wannabe
- Join Date
- Jan 2008
- Posts
- 91
I would personaly avoid International support such as India, Hong Kong, etc because most of the international support is very frustrating for clients.
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03-09-2008, 11:16 PM #9Disabled
- Join Date
- Jun 2005
- Posts
- 588
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03-09-2008, 11:58 PM #10Junior Guru Wannabe
- Join Date
- May 2006
- Posts
- 46
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03-10-2008, 06:24 AM #11Web Hosting Master
- Join Date
- Jun 2003
- Location
- World Wide Web
- Posts
- 581
Hi there
We would be more than happy to take the project up . we have been in this business for quite some time and we do provide quality support .
Please go through our website for all relevant information ;
www.logicsupport.com
and also please feel free to email us at rohit@logicsupport.com for any other queries
we can work this one out for you.SupportExpertz.com - the name says it all!
Managed Cloud Servers
Server Management and Monitoring
24x7 outsourced customer support
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03-10-2008, 03:48 PM #12Newbie
- Join Date
- Nov 2007
- Posts
- 20
Datamansystem,
Kindly check your PM.
Thanks,Back after a long time!
SupportWebHost.com
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03-10-2008, 03:54 PM #13Junior Guru Wannabe
- Join Date
- Nov 2005
- Posts
- 30
Gr8support,
24/7 Remote Tech Support & Server Management.
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03-12-2008, 01:16 AM #14Junior Guru
- Join Date
- Mar 2005
- Location
- Indonesia
- Posts
- 197
We provider 50% OFF for all of our services at http://www.serverhostingsupport.com
Best Regards||| JFOC Network Solution - Affordable Web Hosting
||| Web Site: https://www.jfoc.net
||| Cloud Page Builder - Page Builder
||| Web Site: https://www.cloudpagebuilder.com
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03-12-2008, 09:03 AM #15Junior Guru Wannabe
- Join Date
- Jul 2007
- Location
- India
- Posts
- 35
24/7 support
We would like to serve for your organization.
Please check your PM
Thank you.Outsourced 24x7 Web Hosting Support, 24x7 Tech Support|
Dristi Technologies |Tech Support | Consulting | Outsourcing | | 50 team members and growing
www.dristitech.com
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03-13-2008, 08:28 AM #16Web Hosting Master
- Join Date
- Jun 2003
- Location
- World Wide Web
- Posts
- 581
SupportExpertz.com - the name says it all!
Managed Cloud Servers
Server Management and Monitoring
24x7 outsourced customer support
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03-13-2008, 11:30 AM #17Junior Guru
- Join Date
- Mar 2005
- Location
- Indonesia
- Posts
- 197
We provide level 1-3 with ticketing software. Check our site http://www.serverhostingsupport.com
||| JFOC Network Solution - Affordable Web Hosting
||| Web Site: https://www.jfoc.net
||| Cloud Page Builder - Page Builder
||| Web Site: https://www.cloudpagebuilder.com
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03-13-2008, 12:40 PM #18Junior Guru Wannabe
- Join Date
- May 2006
- Posts
- 46
We are still in the process.
Thanks
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03-13-2008, 12:51 PM #19Web Hosting Master
- Join Date
- Jun 2003
- Location
- World Wide Web
- Posts
- 581
We can definetly work something out for you .
please feel free to visit our website www.logicsupport.com for relevant info
and for any other queries email me at rohit@logicsupport.com
The best way to move forward i guess, is via chat..you can add me on msn
lgx_brm@hotmail.com
cheers!!SupportExpertz.com - the name says it all!
Managed Cloud Servers
Server Management and Monitoring
24x7 outsourced customer support
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03-21-2008, 02:28 AM #20WHT Addict
- Join Date
- Jul 2003
- Location
- India
- Posts
- 127
Hi,
U&D Square is the only support company one board with ISO 9001 and ISO 27001 certification , we would be interested to discuss your requirements in details and propose the support solution, please contact for further discussion.
ThanksTrue 24x7 Tech. Support | Better Infrastructure, Skilled People, Reliable Support, Maximum Transparency
U&D Square Solutions Pvt. Ltd | www.udsquare.com| ISO 9001 & ISO 27001 Certified Company
Tech Support | Consulting | Outsourcing | | 150 team members and growing
Dedicated Support | Shared Support | Helpdesk |Live Chat | Server Management | Server Monitoring
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03-21-2008, 04:50 AM #21Junior Guru Wannabe
- Join Date
- Nov 2005
- Posts
- 30
Hey datamansystem,
Have you hired someone for this task? we were waiting for you to contact us. I would also like to get your contact details so that we can contact you.Gr8support,
24/7 Remote Tech Support & Server Management.