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10-24-2014, 05:45 AM #1Junior Guru Wannabe
- Join Date
- Mar 2012
- Posts
- 35
Customer Service & Support - [UK/US/AU]
Are you looking for some spark in your career? or maybe a job where your passion doesn't go to waste or make you feel like just another number! then look no further and apply now!
We are a small team with a passion to deliver flexible and scalable IT services in Australia. These services include web hosting, domain names, SSL certificates, dedicated servers and at times custom solutions to meet our clients demands. You will be expected to be highly motivated, self-managed and deliver the desired outcomes within reasonable deadlines.
Requirements:
- Phone support between the hours of 06:00PM AEDT - 02:00AM AEDT (8 hours),
- Must speak and write fluent English;
- Respond to telephone, email and live support requests;
- Respond to technical support & account billing requests;
- Strong understanding when troubleshooting Web, DNS and MySQL server issues;
- Knowledge & fundamentals of web hosting and domain name registrations;
- Troubleshooting and diagnostics skills;
- Strong skills and experience with cPanel/WHM & using WHMCS;
- Static IP Address & 2+ monitors;
- Access to high speed internet
A full time salary paid hourly is provided. Whilst we enjoy a fun loving culture, we do set high standards when it comes to our employees/contractors. If you think you have got what it takes to be a part of the team please apply.
The selected will be required to undergo a police check, along with supply multiple copies of identification for security purposes
All resumes/communication can be sent directly to aushostresumes@gmail.com
** No agencies please **
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