Results 26 to 36 of 36
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04-14-2014, 03:26 AM #26Junior Guru Wannabe
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I am going to ignore your comment because you did not read the facts. For others reading this thread, I had asked my host multiple times to revert to the last working configuration and it took them 20 hours to do it.
I am more frustrated by the fact that in every ticket I had to convince them that the blank screen errors were happening because of the php downgrade/upgrade that was done, and the junior techs kept washing their hands off the responsibility.
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04-14-2014, 03:59 AM #27Junior Guru Wannabe
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- Sep 2011
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@kartik786, Anyway things gone bad. Why don't you update your site to support php 5.4 and upgrade your servers php into v5.4
Continuing with older versions of php is not a good idea.KVM Raid10 SSD Windows VPS | KVM Raid10 SSD Linux VPS
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04-14-2014, 08:10 AM #28Junior Guru Wannabe
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04-14-2014, 12:12 PM #29
I read the facts just fine
#1: Your host updated you to the latest stable version of php
#2: YOUR SITE started showing deprecated errors (a sign you haven't updated your site)
This isn't your host's fault, this is your own. It's not your host's responsibility to upgrade your site for you, it's yours. It's ALSO your responsibility to ensure that your site is secure. I guess if it gets hacked, THAT'S going to be a sign of a 'bad host' as well? Nonsense
Give up your website. Clearly, you have no clue what you're doing, or how to maintain it.
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04-14-2014, 04:36 PM #30Web Host Reviewer
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- Feb 2006
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That's ridiculous.
PHP 5.2.x and 5.3.x still work fine, and many apps need these PHP versions. (As far as "security" goes, many a privately or publicly patched, and only the official release is outdated. It's not like PHP 5.4.x and 5.5.x are immune.)
I hate upgrade junky nerds that think they always have to use the "latest and greatest" whatever, and that anything "outdated" should be erased or trashed.|| Need a good host?
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04-14-2014, 06:08 PM #31Web Hosting Master
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You are of course entitled to your opinion as anybody else but it doesn't further the issue at hand. If you rely on managed services you quickly reach the end of the line with custom requirements unless you make sure upfront that you are covered adequately. Using a managed server doesn't mean you can turn a back on your site, drop the key and waive any further responsibility.
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04-14-2014, 07:22 PM #32Web Host Reviewer
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|| Need a good host?
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04-14-2014, 11:18 PM #33Web Hosting Evangelist
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- Aug 2012
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This looks like a 500 error. You just need to enable PHP error reporting and relay the missing module or configuration error to your host, that way they can get it resolved for you ASAP.
Also, you may want to recommend CloudLinux to your host. That would allow the users to modify their PHP builds as needed on the fly.██ BitronicTech Affordable Hosting and VPS Since 2007. Check out my Blog.
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04-14-2014, 11:48 PM #34WHT Addict
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Always ask for Paul, if it's something really tricky. KnownHost Paul is the fixer of all fixers.
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04-15-2014, 12:34 AM #35
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04-15-2014, 04:30 AM #36Junior Guru Wannabe
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- Sep 2006
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- 87
Thank you KP, I was having a hard time already and your support is much appreciated.
Clearly you need a psychiatrist because you have no clue what the issue is even after reading the facts which are :
1.) I did not ask for the upgrade, but the junior tech upgraded it anyway and then left me hanging for hours.
2.) Did not accept that the blank screen error was caused due to php upgrade nor had the technical expertise to revert back to the last working config.
3.) Senior tech agreed that the problems were caused due to php upgrade and downgraded php to a stable release and turned off error reporting to stop deprecated errors from showing up.
4.) It took them 20 hours to do so, and the most frustrating part was that I was up all night responding to their claims that everything is working fine and its a developer issue while I kept convincing them that they should have just reverted it back to the last working config.
You seriously need to get a shrink and maybe this song will help you live a better life . God bless.
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