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09-22-2002, 12:48 PM #1Web Hosting Master
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Virtual Phone Systems/Switchboard
I am wondering what the best place is to get automated phone systems/virtual switchboard? So when a client calls they are taken to either a set of voice prompts or touch tone prompts and then based on their response their call is routed to the right person/number/extension.
Thanks
Stevenhttps://www.ihnetworks.com
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09-22-2002, 01:29 PM #2Web Hosting Guru
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Well, how many phones/extensions are you looking for?
What is your price limit?
(Ive been searching myself...and Ive seen everything from PC's running custom software with modems installed that do call routing/virtual receptionist work to systems that require business lines and cost thousand of dollars.)
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09-22-2002, 02:11 PM #3Junior Guru Wannabe
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we use these guys http://www.freedomvoice.com/page.html
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09-22-2002, 03:16 PM #4Junior Guru
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And another one....
Checkout Virtual PBX... http://www.virtualpbx.com I've heard good things about them.
Personally, I picked up a cybergenie system from Ebay. Best small business system I've seen, and, since they've gone out of business, you can't beat the prices from ebay!
SteveSteven Santinelli
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09-23-2002, 12:24 AM #5Temporarily Suspended
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cybergenie ROCKS ! But we are to large for that now.
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09-23-2002, 02:39 AM #6Junior Guru
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i beat the internet. the end guy is hard
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09-23-2002, 08:41 AM #7Web Hosting Master
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I will go find out about cybergenie, basicly i see it at ebay. What does it do?
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09-23-2002, 08:45 AM #8Junior Guru
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Originally posted by whatever
I will go find out about cybergenie, basicly i see it at ebay. What does it do?
It has a built in autoattendent, speech recognition, etc. You can transfer calls between handsets (Extensions), voice dialing, music on hold, etc.
Great little product. Too bad they went under.
SteveSteven Santinelli
www.sms-hosting.com - Premium Web Hosting
www.sms-telecom.com - Low cost long distance/800 Service!
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09-23-2002, 07:54 PM #9Web Hosting Master
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Thanks for the responses. The best system from my tests has been the one from http://www.freedomvoice.com .
-Stevenhttps://www.ihnetworks.com
BGP Blend of Telia, GTT, Zayo, and Tata in One Wilshire, Los Angeles! Enterprise Datacenters around the world, including Amsterdam, Singapore, London, and the United States.
True Definition of Managed Hosting
Proudly Offering Shared Hosting, Reseller Hosting, VPS, Dedicated Servers, and Co-location
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01-03-2003, 09:38 PM #10WHT Addict
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I'll give freedomvoice.com a third vote as well. I swear that system seems to be designed around a small - medium size host.
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