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Thread: Surley eBay can't do this?
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12-06-2011, 12:50 AM #26
Don't use ebay, I was purchase a new Hard Disk and receive a old ugly hard disk :/
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10-25-2012, 11:55 AM #27New Member
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Google is an amazing thing...
just thought id go through my ebay feedback and google the username of the only person ive ever had problems with... and whoa whats this..
This guys side of the story has been told... me being the nasty person in question has the other side of the story!
I purchased a faulty laptop with a view to harvesting the working parts for use in another machine. I paid a whopping £20 for postage and packaging.
The laptop arrived in a massive used and very tatty box with no other padding than loose shredded paper. The box had plenty of spare space and wasn't packed down at all meaning any knocks and the laptop would take the brunt of it.
The laptop arrived without the part i needed (Which was listed in the ebay description!) I contacted the seller about these points and queried the amount of postage i had to pay for a very tatty old box + shredded newspaper (And a postage stamp on it of less than £10!) In short OP was trying to make extra money from postage and i had to spend 30 minutes picking out tiny bits of shredded paper out of delicate circuitry for my troubles.
Sellers response to missing item was to post the item, fair enough - point 1 tackled and resolved... now for point 2 - postage..
Seller decided to criticise me (the customer) instead of resolve the issue by sending me the £10 that he conned out of me in postage costs.. seller then took offense when i left negative feedback... seller then got upset when i took this further through resolution centre...
Ebays resolution was understanding in the fact that i had already used the parts, and i only wanted the £10 part refund - they chose on their own backs to refund me fully including postage - i wondered why?
A few days later, seller sent some nasty messages (Instead of asking for payment back) - he also decided to get daddy involved who threatened me (LOL - fine bring it on!)
Turns out this guy is breaking all the rules anyway by being only 15 years old and pretending he is older (Against ebay rules) which is why they wouldn't refund him!
I got curious and decided to google him a while back, he "runs" a small out of house operational where he tries to get IT equipment and laptops for free and flog them on from his website... on his personal blog, he posted pictures of what he does with all the "useless" plastic parts - he burns them in his back garden..
To date he has just racked up more and more neg feedback of selling items, and not sending them when he doesn't get the price he wants
Theres always 2 sides to every story... Good customer service would have resolved this amicably.
oh and to the douche who suggests road trip to my front door... theres always someone bigger than you around the corner!
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10-25-2012, 03:06 PM #28Newbie
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well this turned out interesting
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10-25-2012, 03:36 PM #29The VPS Specialist
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LOL. OP has been busted!
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10-25-2012, 03:42 PM #30Junior Guru
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If Ebay is this bad, they be out of bitnezz. Still around but seller beware.
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10-25-2012, 03:56 PM #31Web Hosting Master
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10-25-2012, 04:02 PM #32Junior Guru
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I think the only reason this got as far as it did was the fact that eBay problems like this are quite common... Most eBayers have lost money, or time dealing with this craziness. Parent company of PayPal... Sound familiar?
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10-27-2012, 10:58 AM #33Junior Guru Wannabe
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Very hard to work with eBay customer service at times
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10-28-2012, 02:14 PM #34Web Hosting Master
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10-28-2012, 02:21 PM #35Web Hosting Master
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10-29-2012, 07:22 AM #36WHT Addict
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eBay is getting worse for this.
In the UK people will report any posted item that is not tracked as not being delivered - ebay will always side with the buyer
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10-29-2012, 10:01 AM #37
Of course they will, because not providing tracking info is ridiculous. There is no excuse for it
I don't know about THERE , but here, it costs < $10 for postage , tracking and handling for most packages around 1#. That's first class. There's not reason not to provide tracking info to customersTom Whiting, WHMCS Guru extraordinaire
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10-29-2012, 10:33 AM #38Radiant Troll
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I choose not to use my signature for advertising.
It doesn't matter how much you claim how important your data is. If it's not backed up, it's not important.
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10-29-2012, 10:39 AM #39Web Hosting Guru
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So you basically just gave your laptop away for free? Did you also have to pay for shipping both times?
Respectfully,
Mr. Terrence
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10-29-2012, 07:43 PM #40Web Hosting Master
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That's not Ebay's fault. That's seller's fault. Not having a tracking # is the same as asking to be ripped off. Common sense, really.John Diver
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10-30-2012, 01:20 AM #41Radiant Troll
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What you describe is not a problem. It's a matter of choices. I've sold various stuff at Ebay since 2002. I've only sold stuff I knew I'd get decent money/profit from selling them.
Common sense tells me that I need a definite proof that I sent an item I sold. The best and the easiest way to do this is by having a tracking number. Ebay and Paypal both provide you tools to record tracking number so that in case you are disputed, they can look at it.
If one chooses to sell such smaller priced stuff, they are welcome to risk sending them via whatever cheapest route could find but there will always be much greater risk of being jacked off by shady buyers.
It's their choice. Personally, I'd rather not sell if I am not going to make some decent profit. Being scammed and feeling bad about isn't worth the tiny margin I'd make.I choose not to use my signature for advertising.
It doesn't matter how much you claim how important your data is. If it's not backed up, it's not important.
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10-30-2012, 01:40 AM #42Retired Moderator
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This sounds like Karma to me, considering Betacorp has TOS that explicitly allow him to do to others essentially what has been done to him.
http://app48.com/tos.pdf (App48 is run by Betacorp)
Take note of these bits in particular:
"App 48 will not, under any circumstances issue any form of refund."
"We have every right to refuse to make an app or abandon a project for any reason."
TOS PDF attached for posterity.
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10-30-2012, 03:47 AM #43VP Of Twinkies
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10-30-2012, 04:40 AM #44Junior Guru Wannabe
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Ok, so obviously eBay isn't useful anymore. Is there some other similar site that offers better service/experience?
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10-30-2012, 08:51 AM #45Web Hosting Guru
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People forget that Ebay and Paypal are private companies, and can do whatever they want, and setup whatever rules they want.
Those of us that are in business of an internet or brick and mortar store, we can set whatever rules we want to govern our business.Small Budget Hosting - Starter Hosting, Advanced Hosting - Reseller Hosting
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10-31-2012, 09:31 PM #46Web Hosting Master
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10-31-2012, 09:43 PM #47Web Host Reviewer
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Ignoring everything else, this is where you're wrong. That 10 can reflect anything needed for postage -- boxes, tape, labels, etc -- not just stamps. Those other things are not free. That's why it's a "shipping" cost, and not a "postage" cost. Plus you have to be massively OCD to read the postage costs off every box. (I actually started to use UPS, which does not print costs on the label, so ridiculous nitpickers would have no ammo.)
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11-05-2012, 06:15 PM #48Web Hosting Master
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Ignoring everything else, this is where you're wrong. That 10 can reflect anything needed for postage -- boxes, tape, labels, etc -- not just stamps. Those other things are not free. That's why it's a "shipping" cost, and not a "postage" cost.
Time = costs, which is included in the handling.
If you have 10 items to do a day (Which is tiny for a lot of sellers, that is 50 minutes packing + travel time to post, that time has to be paid for along with the item, just like a worker in a shop is paid and that is a cost included in the overall price of an item in a shop.
That's just with 10 items...people are doing hundreds, this has to be included in the cost.John Diver
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11-07-2012, 05:38 PM #49WHT Addict
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do you not have anything else better to do than stir up **** thats over a year old....
yes, you did.
"The laptop arrived in a box slightly bigger than the laptop. The box was full of shredded paper, a commonly used packaging material. The other 9 people I sent items to, packaged in this didn't complain
The part was not listed as being included, but I sent the part, and many more... free of charge.
Buyer thought it would be a good idea to claim to block me on eBay messages, report me to eBay twice and start swearing at me. He then said, and I quote, "...I bet this gives you WOOD....". Strangely enough, I was then less than willing to help him.
"eBay refunded me because I kicked up a fuss... they did their default reaction and refunded me..."
buyer sent awful messages saying how he would "make my life hell"...
Nope, account was in my dads name. perfectly legal. Your report to eBay didn't have any effect either...
You mean you wanted to stir up ****.... Yes I run many businesses, and I can boast having made over £4.5K profit, pretty good for a 15 year old. I get loads of computers, and my business is very successful. As for the burning of plastic...prove it.
I would also like to point out that this guy also "runs" a business. Now you've knocked me, its my turn.
Company description: Laptop repair/Laptop resale
Names: "Laptop Messiah", "sellyourbrokenlaptop"
Websites: http://sellyourbrokenlaptop.co.uk/
http://www.laptopmessiah.co.uk/
http://www.google.co.uk/url?sa=t&rct...3Jxx5v-ydR7K2Q
Your eBay: http://feedback.ebay.com/ws/eBayISAP...Feedback&rt=nc
So for a 15 year old, I seem to be doing better than you. I know I seem like I'm bragging, but I'm just trying to make a point that this guys isn't perfect either.
Yes, I slightly overcharged your for postage. the fact was that you made such a fuss over it. you really did, it was just unreal. You really pulled all the stops out.
I was younger when this happened. Could have dealt with this better, yes. However, you really need to look at yourself in the mirror, and think about how you act. The fact is you are a nasty man. Your not big, and your not clever...you get your kicks out of tormenting 15 year olds. Seriously, get a life. You are a keyboard warrior.
I really don't care about what you did. Couldn't have cared less. I know that at the end of the day, I'm going to be running a successful business in the future, and your not. Not with an attitude like yours.
Just so you know, I still sell on eBay, just under a new account name...
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11-07-2012, 05:46 PM #50WHT Addict
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Still havent heard anything from his "legal reps":
"ok, you want to play funny buggers and contact me through the site which i own instead of through ebay, then i will follow through with my threats... Im not stupid, i wasnt born yesterday and you leave the trail of an amateur coder.
Ill be going through the official channels, and will copy you in on the corresponce once i have had it briefed by my legal rep."
Another message from him:
"Wake up and smell the fresh **** you are stirring, YOU ARE A PRICK - YOU HAVE NO INTEGRITY AND ZERO ACCOUNTABILITY FOR YOUR MISTAKES - EVEN NOW YOU ARGUE WITH A CUSTOMER, goooooooood luck in future business, you will definitly need it.
I've said this before and you ignored it which resulted in you crying so pay VERY careful attention to my next sentence....
CONTACT ME AGAIN AND I WILL MAKE VERY SIMPLE FOR THINGS TO GO VERY BAD FOR YOU, YOU GAVE ME ALL THE AMMUNITION I NEED TO MAKE IT EXTREMLY WORSE, THERE ARE LEGAL ACTIONS FAR WORSE THAN THAT OF EBAY AND A NICE HELPFUL TIP TO THE TAXMAN THAT A MINOR IS OPERATING AS A BUSINESS AND NOT DECLARING IT WOULD JUST BE HILARIOUS RIGHT NOW - OR MAYBE TO THE ENVIRONMENT AGENCY THAT WOULD BE KEEN TO SEE A PHOTO OF YOU BURNING PLASTIC ELECTRONIC KEYBOARDS, (things that are required to be disposed of professionally! especially when linked to an online recycling company) AND THEN THERE IS ALWAYS THE EMAIL YOU SENT WITH ADMISSION OF YOUR AGE TO EBAY??
AM I MAKING THIS CLEAR"
He also tried to report me for "Unsolicited messaging". Obviously wanted me to help him, and dosent understand the meaning of unsolicited.
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