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Thread: Bigscoots! Impressive Support
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04-30-2013, 03:41 AM #1Web Hosting Guru
- Join Date
- May 2007
- Location
- Canada
- Posts
- 287
Bigscoots! Impressive Support
Just want to state that I am not a current customer of theres, so this review is aimed strictly to there customer service.
Anyways, I am extremely impressed with there customer support. I opened chat to ask a quick question about the difference between there hybrid VPSes and regular VPSes. Ended up talking to Scott for a hour or more and he gave me a bunch of helpful advise, didn't feel pressured at all to buy any services from them. He told me the pros, and cons of certain routes to go (server wise). Which would be more beneficial, and also made me look at things in a long term perspective.
To sum it up:
Awesome business approach.
Great 1 on 1 customer support.
Amazing website.
Overall nice guy to shoot the **** with
They have earned a potential customer.
Please don't flame me for reviewing customer support. Most companies would of answered my question, asked if I needed anything else and closed the chat. That, or pressure me to buy there services, ect.. Other companies can learn from Scott. Also what I read from other reviews, there hosting is top notch as well.
So if your hosting is lacking support, choose Bigscoots - you will be very happy with the support.
Btw, there website is www.bigscoots.comwww.varcoe.net - Modern web design at an affordable price.
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04-30-2013, 03:59 AM #2Web Hosting Master
- Join Date
- May 2011
- Location
- Chicago, IL
- Posts
- 730
Long chats well into the wee hours of the morning -- Something BigScoots guarantees with or without every purchase lol.
Thanks for the kind words, its always refreshing to get some recognition around here as Justin always seems to steal my thunder.█ BigScoots.com - 98% of Clients Stay With Us Forever
█ Offering Fully Managed Shared & Reseller Hosting
█ Specializing in Managed WordPress, VPS & Dedicated Hosting
█ Opened 2010 & 100% Positively Reviewed Since | 100% Network Uptime
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04-30-2013, 05:23 AM #3WHT Addict
- Join Date
- Jul 2010
- Location
- Sydney, Australia
- Posts
- 104
I'm a current customer and definitely can vouch that their support is amazing - kudos to Scott and Justin
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04-30-2013, 05:24 AM #4Managed Services Specialist
- Join Date
- Mar 2011
- Posts
- 4,124
Great going Scott on a Scooter
█ Kushal || Host4Geeks || Operating Fully Owned Infrastructure out of 4 Global Datacenters US / UK / India
█ Reseller Hosting - Pure SSD | Nginx + LSAPI | Let's Encrypt | WHMCS or Blesta | DDoS Protection| 24x7 Support
█ Fully Managed SSD VPS - cPanel /WHM | Softaculous | Let's Encrypt | DDoS Protection | Proactive Monitoring | Server Hardening
█ Datacenters - Los Angeles, CA | Lenoir, NC | London, UK |Pune, India
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04-30-2013, 07:25 AM #5Temporarily Suspended
- Join Date
- Jan 2010
- Location
- Europe
- Posts
- 372
I like their web design. The support is easy to get.
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04-30-2013, 08:44 AM #6Web Hosting Master
- Join Date
- May 2011
- Location
- Chicago, IL
- Posts
- 730
Ha, I knew you were around here somewhere! Always there when we need you, its always a pleasure!
Why would you think it was me on a scooter and not Justin? Hes the one who has got to get around more than me
Thank you.█ BigScoots.com - 98% of Clients Stay With Us Forever
█ Offering Fully Managed Shared & Reseller Hosting
█ Specializing in Managed WordPress, VPS & Dedicated Hosting
█ Opened 2010 & 100% Positively Reviewed Since | 100% Network Uptime
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04-30-2013, 12:26 PM #7We do WordPress!
- Join Date
- Jan 2008
- Location
- Sacramento, CA
- Posts
- 3,657
Another great review for the guys on the scooter!
▐ hostingDifferent---We're hostingDifferent.™
▐ Premium, Managed and DIY WordPress hosting DONE RIGHT.
▐ Find out what SERVICE really means!--We're hostingDifferent.
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04-30-2013, 12:29 PM #8Web Hosting Master
- Join Date
- May 2011
- Location
- Chicago, IL
- Posts
- 730
█ BigScoots.com - 98% of Clients Stay With Us Forever
█ Offering Fully Managed Shared & Reseller Hosting
█ Specializing in Managed WordPress, VPS & Dedicated Hosting
█ Opened 2010 & 100% Positively Reviewed Since | 100% Network Uptime
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04-30-2013, 12:51 PM #9Junior Guru Wannabe
- Join Date
- Jul 2010
- Location
- India
- Posts
- 92
Seeing quite positive reviews for BigScoots. Keep up the good work.
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04-30-2013, 12:52 PM #10We do WordPress!
- Join Date
- Jan 2008
- Location
- Sacramento, CA
- Posts
- 3,657
Sorry. Forgot about the sidecar. Though one might be in the b**** seat.
▐ hostingDifferent---We're hostingDifferent.™
▐ Premium, Managed and DIY WordPress hosting DONE RIGHT.
▐ Find out what SERVICE really means!--We're hostingDifferent.
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04-30-2013, 09:16 PM #11Web Hosting Master
- Join Date
- May 2011
- Location
- Chicago, IL
- Posts
- 730
█ BigScoots.com - 98% of Clients Stay With Us Forever
█ Offering Fully Managed Shared & Reseller Hosting
█ Specializing in Managed WordPress, VPS & Dedicated Hosting
█ Opened 2010 & 100% Positively Reviewed Since | 100% Network Uptime
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