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Thread: WHMCS SMTP error!
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06-06-2012, 08:06 AM #1Junior Guru Wannabe
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- Apr 2011
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- Sri Lanka
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WHMCS SMTP error!
hello,
we got this smtp error with our WHMCS.
Email Sending Failed - SMTP Error: Could not authenticate.
is this due to our server?eSpaceHost.com - Web Hosting Solutions in Sri Lanka
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06-06-2012, 08:26 AM #2Web Hosting Master
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- Oct 2011
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- 1,459
Yes this problem is within your server not because of WHMCS script.
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06-06-2012, 10:11 AM #3Junior Guru Wannabe
- Join Date
- Apr 2011
- Location
- Sri Lanka
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thanks for the reply.
this was working correctly day before yesterday.but now it is not working.
please help
thankseSpaceHost.com - Web Hosting Solutions in Sri Lanka
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06-07-2012, 04:17 PM #4New Member
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- Feb 2012
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- 2
The problem is likely that WHMCS has somehow accepted a saved password into your SMTP settings fields.
It's stored in tblconfiguration as 'SMTPUsername' and 'SMTPPassword'
Justemptyfix those fields.
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06-07-2012, 04:17 PM #5Temporarily Suspended
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- May 2012
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It means the username or password you are using is incorrect. Try to change the password for that mail account on the server, then use that new password with WHMCS.
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06-10-2012, 12:11 PM #6Newbie
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- Jun 2012
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- Pakistan
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