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  1. #1
    Join Date
    Apr 2007
    Location
    London
    Posts
    314

    [Wanted] Support Staff for Live Chat

    We currently provide support for various clients who host with us - dedicated / shared. We are looking to take on someone who will run / respond to enquiries as well as technical enquiries placed through our website.

    Ideal Requirements:
    Aged above 18 years
    Fluent in English, and have a professional approach
    Knowledge of cPanel hosting environment - and someone who can follow procedures laid for each client who might use the system.

    Job Description:
    1. Converse via a live chat application with web site visitors and provide support to current clients
    2. Will deal primarily with cPanel issues - e.g. setting up additional e-mail addresses, installing software using Fantastico, helping setup mailing lists and helping the client to configure and use the mailing list, etc.
    3. If the a problem has occured, and it is a server issue, then you would need to open a server ticket with the NOC or the Server Management team.

    To apply, please contact us here via PM or via IM (from our forum profile) or from our webpage (the address in signature).

    Look forward to hearing from any interested INDIVIDUALS only.
    Intellitech I.T. Solutions Ltd.
    Intellitech Hosting - Dedicated Servers worldwide - including USA, London (UK), EU, Asia & Australia
    Server Load Balancing, Hardware Firewalls, MPLS Connectivity

  2. #2
    im interested for this job

  3. #3
    is this hourly or a per ticket/live chat session deal?

  4. #4
    Join Date
    Aug 2007
    Location
    New York
    Posts
    60
    I have sent you a Pm.
    Billy

  5. #5
    Join Date
    Jul 2007
    Location
    Wales
    Posts
    315
    Sent you a PM last night, look forward to hearing
    George Pearce | Get Started Blogging
    Twitter me - @pearce

  6. #6
    Join Date
    May 2005
    Location
    United Kingdom
    Posts
    8
    PM sent, hope to hear from you!

  7. #7
    Join Date
    Jan 2005
    Location
    Carbondale Illinois
    Posts
    474
    Would love a chance to talk with you one on one about the opportunity, I added you on MSN.
    Please apply for our current job openings: Link

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