Results 1 to 7 of 7
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11-06-2007, 07:54 AM #1Web Hosting Guru
- Join Date
- Apr 2007
- Location
- London
- Posts
- 314
[Wanted] Support Staff for Live Chat
We currently provide support for various clients who host with us - dedicated / shared. We are looking to take on someone who will run / respond to enquiries as well as technical enquiries placed through our website.
Ideal Requirements:
Aged above 18 years
Fluent in English, and have a professional approach
Knowledge of cPanel hosting environment - and someone who can follow procedures laid for each client who might use the system.
Job Description:
1. Converse via a live chat application with web site visitors and provide support to current clients
2. Will deal primarily with cPanel issues - e.g. setting up additional e-mail addresses, installing software using Fantastico, helping setup mailing lists and helping the client to configure and use the mailing list, etc.
3. If the a problem has occured, and it is a server issue, then you would need to open a server ticket with the NOC or the Server Management team.
To apply, please contact us here via PM or via IM (from our forum profile) or from our webpage (the address in signature).
Look forward to hearing from any interested INDIVIDUALS only.Intellitech I.T. Solutions Ltd.
Intellitech Hosting - Dedicated Servers worldwide - including USA, London (UK), EU, Asia & Australia
Server Load Balancing, Hardware Firewalls, MPLS Connectivity
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11-06-2007, 02:40 PM #2New Member
- Join Date
- Nov 2007
- Posts
- 0
im interested for this job
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11-07-2007, 12:03 AM #3Newbie
- Join Date
- Jul 2006
- Posts
- 28
is this hourly or a per ticket/live chat session deal?
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11-07-2007, 08:18 AM #4Junior Guru Wannabe
- Join Date
- Aug 2007
- Location
- New York
- Posts
- 60
I have sent you a Pm.
Billy
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11-07-2007, 12:29 PM #5Web Hosting Guru
- Join Date
- Jul 2007
- Location
- Wales
- Posts
- 315
Sent you a PM last night, look forward to hearing
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11-07-2007, 04:26 PM #6Newbie
- Join Date
- May 2005
- Location
- United Kingdom
- Posts
- 8
PM sent, hope to hear from you!
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11-09-2007, 09:36 AM #7Web Hosting Evangelist
- Join Date
- Jan 2005
- Location
- Carbondale Illinois
- Posts
- 474
Would love a chance to talk with you one on one about the opportunity, I added you on MSN.
Please apply for our current job openings: Link