Results 26 to 33 of 33
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03-01-2004, 11:14 AM #26Web Hosting Master
- Join Date
- Apr 2003
- Location
- Ottawa
- Posts
- 959
Actually for our AUP/TOS we simply require them to agree to the nocster AUP/TOS (for dedicated servers).
Further more , if erictham does want to resolve this issue (transferring his server to another reseller if he can find another reseller willing to take him over) or a refund of his 1 month outstanding; I would be more than willing to cooperate (please contact by either e-mail or PM) .
As for a help-desk , we have one installed and are still testing it before we take it live (and to be honest its not a top priority so it could take a bit of time to finish the testing).
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03-03-2004, 11:54 PM #27Junior Guru Wannabe
- Join Date
- Aug 2002
- Location
- Singapore
- Posts
- 85
pm you where you never went online till today? i am using cable and i am almost online 24 hours a week.
Emailing you? better not! i am afraid of lost mails.
Anyway, i still will thank you for allowing me transfer resellers or refunding me. I will not ask for a refund as the server is running already. I had posted in wht to look for a reseller to transfer to, hopefully i can find one and i will let you know.
Thank you everyone who advised and commented. Hope that you guys will take note of this event and remember this lesson like me.
Eric Tham
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03-04-2004, 01:39 AM #28WHT Addict
- Join Date
- Dec 2003
- Location
- Melbourne, Australia
- Posts
- 117
i am using cable and i am almost online 24 hours a week.
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03-04-2004, 01:42 AM #29Junior Guru Wannabe
- Join Date
- Aug 2002
- Location
- Singapore
- Posts
- 85
24 hours a day .. lol
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03-04-2004, 01:46 AM #30Web Hosting Master
- Join Date
- Sep 2002
- Location
- Earth
- Posts
- 2,533
Originally posted by EricTham
24 hours a day .. lol
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03-04-2004, 04:58 AM #31Web Hosting Master
- Join Date
- Feb 2004
- Location
- Australia (Crikey)
- Posts
- 2,271
sounds like a big disaster to me .........it is probably wise to go direct with the provider unless the reseller is giving you a lot of extra service / support / mangaing it for you etc.
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03-29-2004, 12:21 PM #32Junior Guru Wannabe
- Join Date
- Aug 2002
- Location
- Singapore
- Posts
- 85
The reseller again ignored my mails and message (a month) from my request to change reseller. His words in here can not be trusted at all.
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03-29-2004, 02:57 PM #33WHT Addict
- Join Date
- Mar 2004
- Location
- Birmingham, UK
- Posts
- 168
Originally posted by EricTham
The reseller again ignored my mails and message (a month) from my request to change reseller. His words in here can not be trusted at all.