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  1. #26
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    Quote Originally Posted by the_pm View Post
    It's unfortunate that it is so difficult to quantify the value of reliability and service, because given all of our experience with Gigenet, $45 seems like a very reasonable price to pay for a decent VPS plan with a company that manages their affairs and their clients so well.

    Is it really just a numbers game to you all? Is the entire value of a purchase located in the hardware, or do you suppose there's something more to that pricing? Think about it, because a host that treats its customers as well as Gigenet and is so committed to a solid infrastructure should not be subjected to quibbles over a few bucks here or there. You come to appreciate the value of something when you discover part of the reason you are successful is because your upstream providers give you a successful hosting environment.

    If you want to bash a company over a $45 price tag, you'd better have more to say about them than "512MB Ram/200GB Bandwidth/20GB SPace." So much isn't being told when you boil them down to mere numbers like this.
    ServInt (http://www.servint.net/vps.php):
    Essential VPS

    30 GB Disk Space (vs 20GB)
    1 TB Monthly Transfer (vs 200GB)
    768 MB Guaranteed (1.5 GB Burst RAM) (Vs 512mb)

    CentOS 5 Operating System
    4 IP Addresses (Vs 1)
    Unlimited Domains and User Accounts
    FREE Virtuozzo Power Panel
    FREE nightly backups
    FREE cPanel, Plesk, or Parallels Small Business Panel Available (add $15 for cPanel at VPSHive)
    No set-up fee
    $49 monthly (vs $45, or $64 after you add cPanel + more than 1 IP)
    While I have no need for a VPS right now, I did use ServInt a number of years ago. I know they have a high quality operation, support was always very helpful, and I don't recall seeing anything on WHT to indicate that's changed too much.

    GigeNet / VPSHive are pretty late to the VPS party. There are plenty of established non-budget VPS providers out there who have proved over a number of years that they offer a very stable, sustainable and good value service.

    I know what I'm going to get with ServInt - everything you said is something I know I'd get from ServInt. If I'm going to take a risk on a new provider, then the numbers have got to stack up. There has to be an incentive for me to drop (or in this case, not return to) a provider I'm familiar with and would be very happy with, for one that I've never had any experience with. Especially when they want me to pay more money for less.

    Maybe that's because the VPSHive control panel is the best thing since sliced bread, and that as it doesn't matter to me I'm not their target customer. But still, numbers are very important - especially if someone knows they can get the level of service they need at a better price.
    Alasdair
    Long time ex-host, ex-billing software owner/developer/support staff. Recent lurker.

  2. #27
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    Awesome summary of your position Alasdair

  3. #28
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    Just wanted to give a quick opinion/review of their services as we've seen it.

    We got accepted as a beta participant on 28th November 2009, so have had a good time period over which to review their service.

    During this time period, obviously they were working on upgrading/tweaking/finalizing everything. Our experience with them however was very good, uptime was solid (and they warned you in advance if they were taking VPS offline etc.) and the VPS templates were well put together.

    The control panel they put together is very well designed, you get console access to VPS (Linux) and remote desktop (Windows) via the control panel interface, can set rDNS, reboot, start, add new VPS, and so on - all in one easy to use interface.

    Honestly, I see no reason why they should not be successful upon the official launch of the service tomorrow.

    Having said all that:

    - Would we recommend using them anyone looking for a cloud provider: Yes, they seem to have a solid infustructure, the service seems to be well thought out, and they're backed by a well known reliable provider.

    - Will we be using them? No, simply because we have no real need for cloud hosting right now and are happy with the VPS that we currently have.
    And $800/month for 16GB RAM, 640GB storage and 2TB bandwidth? We could simply rent 10 dedicated servers across multiple locations with better specifications (Core i7, 8GB RAM, 2x1TB HDD, 3TB Bandwidth/server) for less and cluster them ourselves.
    Last edited by BTCentral - Ben; 01-24-2010 at 12:45 PM.
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  4. #29
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    same price for windows , linux?

    • Choice of operating systems Windows And Linux

    people who needs a windows vps may find it cheaper than one needs a linux vps

  5. #30
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    Quote Originally Posted by linuxclark View Post
    same price for windows , linux?
    No.

    Linux without cPanel is free.
    Linux with cPanel is $15/month.

    Windows Server 2003 Web or Standard Edition is $20.00/month.
    Windows Server 2003 Enterprise R2 32-bit is $50.00/month.

    All this information is readily available on their website.
    Ben Thomas, Director - BTCentral Web Development Services
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  6. #31
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    Ok, I see.

    I did check out their web site, but missed
    Windows Server 2003 Web or Standard Edition is $20.00/month.(at the very end of the windows order page), I thought windows was free.

  7. #32
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    We have been beta testing this product for the past few months now, and are very happy with the results. Panel is quick and effective, orders are processed fast and clean. Hardware and network are extremely quick and responsive. Great job to the guys over there for listening to the beta testers and building the product around what the people here are looking for.
    Adam Piatek - CTO Ritmo Technology Group
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  8. #33
    Quote Originally Posted by tickedon View Post
    ServInt (http://www.servint.net/vps.php


    GigeNet / VPSHive are pretty late to the VPS party. There are plenty of established non-budget VPS providers out there who have proved over a number of years that they offer a very stable, sustainable and good value service.
    Well, to be fair, you are not comparing apples to apples..

    Being "late" to the "VPS party"?

    VPSHive is not the same product as a standard VPS offering. Forget the fact the ServINT is running software level virtuozzo virtualization (which is debatable at best to be equivalent to solutions like XEN or VMWare) - but, putting that aside for a minute.. these local host node VM solutions lack elasticity and certainly lack hardware level redundancy and fluidity..

    these are not the same solutions, not even close..

    the more accurate statement would be that legacy VPS solutions are behind in the VPS party - heck, they arent even playing in the same game..

    I know what I'm going to get with ServInt - everything you said is something I know I'd get from ServInt. If I'm going to take a risk on a new provider, then the numbers have got to stack up. There has to be an incentive for me to drop (or in this case, not return to) a provider I'm familiar with and would be very happy with, for one that I've never had any experience with. Especially when they want me to pay more money for less.
    If you are price conscious and do not see or require the advantages of the higher end solution - then you are correct, you should stick with what works for you. But, the incentive to move to such an offering is not price - the incentive is the technological advantages of one offering over another - and those advantages are not insignificant..

    Maybe that's because the VPSHive control panel is the best thing since sliced bread, and that as it doesn't matter to me I'm not their target customer. But still, numbers are very important - especially if someone knows they can get the level of service they need at a better price.
    the control panel has little to do with it. I know people like fancy control panels, etc.. those will come, over time.. the key thing here, that most seem to have missed in this thread is that you are not buying a standard local host node VPS model with software level virtualization. Heck, you arent even buying anything close to slicehost or rackspacecloud offerings (which at least represents legitimately isolated virtualization technology with Xen I believe - but, is still a local host storage model lacking legitimate hardware redundancy and scalability).. you are buying something closer to the amazon cloud offering...

    I understand peoples concern on price.. but, at the very least, people should understand what it is they are comparing price to.. and comparing a solution like this to legacy single server VPS technology is not appropriate - we are not even close to speaking apples to apples..

    Now, whether or not this VPShive offering will end up actually delivering value, I am honestly not sure.. I guess we will not know this for quite some time.. but, their pricing is certainly not out of line with what they are offering.. the costs to run and maintain such a solution are significantly greater then loading up virtuozzo on a beefy single host node and ramming accounts onto it..

    I hate coming to the defense of a direct competitor, I really do - but, honestly, people are not being overly reasonable here..
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  9. #34
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    Quote Originally Posted by cartika-andrew View Post
    Well, to be fair, you are not comparing apples to apples..

    Being "late" to the "VPS party"?

    VPSHive is not the same product as a standard VPS offering. Forget the fact the ServINT is running software level virtuozzo virtualization (which is debatable at best to be equivalent to solutions like XEN or VMWare) - but, putting that aside for a minute.. these local host node VM solutions lack elasticity and certainly lack hardware level redundancy and fluidity..

    these are not the same solutions, not even close..

    the more accurate statement would be that legacy VPS solutions are behind in the VPS party - heck, they arent even playing in the same game..



    If you are price conscious and do not see or require the advantages of the higher end solution - then you are correct, you should stick with what works for you. But, the incentive to move to such an offering is not price - the incentive is the technological advantages of one offering over another - and those advantages are not insignificant..



    the control panel has little to do with it. I know people like fancy control panels, etc.. those will come, over time.. the key thing here, that most seem to have missed in this thread is that you are not buying a standard local host node VPS model with software level virtualization. Heck, you arent even buying anything close to slicehost or rackspacecloud offerings (which at least represents legitimately isolated virtualization technology with Xen I believe - but, is still a local host storage model lacking legitimate hardware redundancy and scalability).. you are buying something closer to the amazon cloud offering...

    I understand peoples concern on price.. but, at the very least, people should understand what it is they are comparing price to.. and comparing a solution like this to legacy single server VPS technology is not appropriate - we are not even close to speaking apples to apples..

    Now, whether or not this VPShive offering will end up actually delivering value, I am honestly not sure.. I guess we will not know this for quite some time.. but, their pricing is certainly not out of line with what they are offering.. the costs to run and maintain such a solution are significantly greater then loading up virtuozzo on a beefy single host node and ramming accounts onto it..

    I hate coming to the defense of a direct competitor, I really do - but, honestly, people are not being overly reasonable here..
    I kept saying the same thing about not comparing apples to apples but didn't get around to posting yet. So I 100% agree. I wouldn't say though it's a superior product though due to it's nature of being a cloud like product as companies like Servint have mastered VPS's so in a few years maybe VPShive can be in the same group of reputable VPS providers. Gigenet is a different story as new ventures don't always reflect the same as the parent company. Personally speaking on the lower end VPS's with the cloud like approach (1 dedicated CPU approach for example) a Virtuozzo VPS will outperform it if your with the right host. Being limited to 1 CPU will not perform as well as a Virtuozzo VPS where Equal Share is configured properly. Sure as you pay more (higher end VPS's with the cloud approach) things may differ but at that point the prices aren't all that similar.
    Last edited by KnownHost; 01-24-2010 at 04:25 PM.

  10. #35
    Quote Originally Posted by KnownHost View Post
    I kept saying the same thing about not comparing apples to apples but didn't get around to posting yet. So I 100% agree. I wouldn't say though it's a superior product though due to it's nature of being a cloud like product as companies like Servint have mastered VPS's so in a few years maybe VPShive can be in the same group of reputable VPS providers. Gigenet is a different story as new ventures don't always reflect the same as the parent company. Personally speaking on the lower end VPS's with the cloud like approach (1 dedicated CPU approach for example) a Virtuozzo VPS will outperform it if your with the right host. Being limited to 1 CPU will not perform as well as a Virtuozzo VPS where Equal Share is configured properly. Sure as you pay more (higher end VPS's with the cloud approach) things may differ but at that point the prices aren't all that similar.
    Nice comments Knownhost...

    However, just to be fair, the alternate perspective would be as follows..

    - I really have not seen any recent data that would validate virtuozzo would perform better vs something like Xen, all things being equal.
    - Your comment however on the "right" provider is valid and I could see situations where a user on a shared CPU and RAM model would have more resources available to them, and for less money - as in a Xen server for example, you are locked and committed to resources (ie 1 CPU, 2 GB RAM) - and in certain situations, Virtuozzo types of models will allow customers to burst above their allocations - however, in these situations, users are bound and at the mercy of their provider to handle their allocations properly - and even then, the unforseen may happen and several customers sharing the resources may simultaneously and unexpectedly burst, thus leaving users with less resources ultimately. The flip side of your comments is that with guaranteed resources, you know exactly what you have, and you can buy more whenever you want. Additionally, if you are not in a real cloud environment, and if the node you happen to be on does not have enough resources available when you need to upgrade, what then? with a cloud solution, you will seamlessly get allocated to a node which has the available resources you are trying to purchase
    - with a local host model, what happens when the node you are hosting on goes down? raid failure? CPU or ram failure, or even power failure? a properly built cloud would be able to accommodate such scenarios without an outage, as instances would just be brought up on different host nodes. Even power failures at the DC level can be accommodated as, if built properly, providers will build out with A+B feeds, so that even if 1 power feed in a data center is affected, nodes can be brought up on alternate nodes on alternate power feeds...
    - Lastly, I do not agree with the fear approach. ie local vm host nodes are proven and the cloud approach is new therefore high risk.. we have been hosting customers on our cloud for quite awhile (have not released publicly yet) - and there are zero disadvantages over the local host model we have been publicly selling for quite some time. Fact is, local host node model presents all sorts of challenges that are absolved in the cloud model and the benefits should not be negated.. however, there is an additional cost to the consumer and the provide to address these challenges.. the truth of the matter though is, many customers do not require those advantages and certainly do not want or need to pay the premium for those advangates. If they have a node fail and are down for 15 mins here or there or a few hours every now and then to restore data - its not a big deal compared to the money they are saving.. but, to the customers that simply cannot afford to have a component fail take a site down, or who need to know that 8 cores and 16GB of ram will be available, seamlessly, no matter what, when needed - the additional costs are well worth it..

    Anyway, sorry for the long winded reply.. on the whole, I agree with your comments.. I just think we all need to do a better job of explaining to consumers what they are buying and what the respective benefits are of each solution - and why some solutions are priced differently, etc..
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  11. #36
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    I applied for their beta program. Never did get a reply. Guess they didn't want to do business with me. Now, the feeling is mutual

  12. #37
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    Quote Originally Posted by cartika-andrew View Post
    Nice comments Knownhost...

    However, just to be fair, the alternate perspective would be as follows..

    - I really have not seen any recent data that would validate virtuozzo would perform better vs something like Xen, all things being equal.
    - Your comment however on the "right" provider is valid and I could see situations where a user on a shared CPU and RAM model would have more resources available to them, and for less money - as in a Xen server for example, you are locked and committed to resources (ie 1 CPU, 2 GB RAM) - and in certain situations, Virtuozzo types of models will allow customers to burst above their allocations - however, in these situations, users are bound and at the mercy of their provider to handle their allocations properly - and even then, the unforseen may happen and several customers sharing the resources may simultaneously and unexpectedly burst, thus leaving users with less resources ultimately. The flip side of your comments is that with guaranteed resources, you know exactly what you have, and you can buy more whenever you want. Additionally, if you are not in a real cloud environment, and if the node you happen to be on does not have enough resources available when you need to upgrade, what then? with a cloud solution, you will seamlessly get allocated to a node which has the available resources you are trying to purchase
    - with a local host model, what happens when the node you are hosting on goes down? raid failure? CPU or ram failure, or even power failure? a properly built cloud would be able to accommodate such scenarios without an outage, as instances would just be brought up on different host nodes. Even power failures at the DC level can be accommodated as, if built properly, providers will build out with A+B feeds, so that even if 1 power feed in a data center is affected, nodes can be brought up on alternate nodes on alternate power feeds...
    - Lastly, I do not agree with the fear approach. ie local vm host nodes are proven and the cloud approach is new therefore high risk.. we have been hosting customers on our cloud for quite awhile (have not released publicly yet) - and there are zero disadvantages over the local host model we have been publicly selling for quite some time. Fact is, local host node model presents all sorts of challenges that are absolved in the cloud model and the benefits should not be negated.. however, there is an additional cost to the consumer and the provide to address these challenges.. the truth of the matter though is, many customers do not require those advantages and certainly do not want or need to pay the premium for those advangates. If they have a node fail and are down for 15 mins here or there or a few hours every now and then to restore data - its not a big deal compared to the money they are saving.. but, to the customers that simply cannot afford to have a component fail take a site down, or who need to know that 8 cores and 16GB of ram will be available, seamlessly, no matter what, when needed - the additional costs are well worth it..

    Anyway, sorry for the long winded reply.. on the whole, I agree with your comments.. I just think we all need to do a better job of explaining to consumers what they are buying and what the respective benefits are of each solution - and why some solutions are priced differently, etc..
    Since this seems to be so much about Cloud Hosting why is this thread in the VPS Hosting forum? That's another problem. It should be in the "Speciality Hosting" section. Cloud hosting isn't replacing VPS Hosting. If anything Dedicated Hosting will suffer as that's where Cloud Hosting's advantages come into play. Most VPS customers aren't thinking of 8 cores, 16 GB's. To educate the community these topics should be in the appropriate section on WHT. My opinion but seems quite logical.

  13. #38
    Quote Originally Posted by KnownHost View Post
    Since this seems to be so much about Cloud Hosting why is this thread in the VPS Hosting forum? That's another problem. It should be in the "Speciality Hosting" section. Cloud hosting isn't replacing VPS Hosting. If anything Dedicated Hosting will suffer as that's where Cloud Hosting's advantages come into play. Most VPS customers aren't thinking of 8 cores, 16 GB's. To educate the community these topics should be in the appropriate section on WHT. My opinion but seems quite logical.
    Actually, I think you are bang on with your comments... Clouds should not be confused with VPS solutions and vice versa.. there is a certain commonality granted, and I think that is where the confusion comes in.. but, you are absolutely correct, this should probably be in the cloud hosting forum and much of this could probably be avoided..

    Cheers for now...
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  14. #39
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    Quote Originally Posted by KnownHost View Post
    Since this seems to be so much about Cloud Hosting why is this thread in the VPS Hosting forum? That's another problem. It should be in the "Speciality Hosting" section. Cloud hosting isn't replacing VPS Hosting. If anything Dedicated Hosting will suffer as that's where Cloud Hosting's advantages come into play. Most VPS customers aren't thinking of 8 cores, 16 GB's. To educate the community these topics should be in the appropriate section on WHT. My opinion but seems quite logical.
    Without getting into the ins and outs, if VPSHive is cloud hosting rather than a VPS why on earth is it called VPSHive? Surely the confusion is not based on the forum choice here at WHT, but on the marketing of the product by GigeNet?

    If there are many technological advantages of the VPSHive offering compared to a standard VPS, then VPSHive need to make them a bit clearer. Reading their features list it simply looks like a slightly more advanced Xen based setup, where the packages aren't fixed and you can customise the space/bandwidth/ram to suit your specific needs.

    It doesn't appear to be a true cloud based setup that I could get from the 3Tera solution through LayeredTech or indeed Amazon?
    Alasdair
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  15. #40
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    Quote Originally Posted by cartika-andrew View Post
    Actually, I think you are bang on with your comments... Clouds should not be confused with VPS solutions and vice versa.. there is a certain commonality granted, and I think that is where the confusion comes in.. but, you are absolutely correct, this should probably be in the cloud hosting forum and much of this could probably be avoided..

    Cheers for now...
    I guess it will take people like you and I to get WHT to move this to the appropriate section of this forum. This will in turn help educate. Until that happens it's next to impossible.

  16. #41
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    Quote Originally Posted by KnownHost View Post
    I guess it will take people like you and I to get WHT to move this to the appropriate section of this forum. This will in turn help educate. Until that happens it's next to impossible.
    I second that. However seeing as WHT already have a "Cloud Offers" forum in the Advertising Forums I don't see how making a forum designated for cloud services is much of a problem.

  17. #42
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    Quote Originally Posted by Spunkyasp View Post
    I second that. However seeing as WHT already have a "Cloud Offers" forum in the Advertising Forums I don't see how making a forum designated for cloud services is much of a problem.
    There already is one. http://www.webhostingtalk.com/forumdisplay.php?f=156

  18. #43
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    Quote Originally Posted by KnownHost View Post
    I guess it will take people like you and I to get WHT to move this to the appropriate section of this forum. This will in turn help educate. Until that happens it's next to impossible.
    OK now I'm confused. So why a company named VPShive who offers VPS solution doesn't belong to this forum? Also there are other posts about VPShive in this forum before and representative from VPShive also joined the discussion (http://www.webhostingtalk.com/showthread.php?t=907244).

    So again, I'm confused.

  19. #44
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    Quote Originally Posted by KnownHost View Post
    Noted. Thanks .

    Quote Originally Posted by novocaine View Post
    OK now I'm confused. So why a company named VPShive who offers VPS solution doesn't belong to this forum? Also there are other posts about VPShive in this forum before and representative from VPShive also joined the discussion (http://www.webhostingtalk.com/showthread.php?t=907244).

    So again, I'm confused.
    That's because VPSHive doesn't necessarily offer VPS'. Their service is like a VPS but they are really cloud servers which is a different and newer form of technology.

  20. #45
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    Quote Originally Posted by novocaine View Post
    OK now I'm confused. So why a company named VPShive who offers VPS solution doesn't belong to this forum? Also there are other posts about VPShive in this forum before and representative from VPShive also joined the discussion (http://www.webhostingtalk.com/showthread.php?t=907244).

    So again, I'm confused.
    I guess the same can be said about http://openegg.com/ They don't sell opened eggs? haha

  21. #46
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    Quote Originally Posted by KnownHost View Post
    I guess the same can be said about http://openegg.com/ They don't sell opened eggs? haha
    yes as wiredtree won't sell you a tree
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  22. #47
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    Quote Originally Posted by QuickWeb-Roel View Post
    yes as wiredtree won't sell you a tree
    I wish they would. It's worth the $40.

  23. #48
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    Quote Originally Posted by KnownHost View Post
    I guess the same can be said about http://openegg.com/ They don't sell opened eggs? haha
    I don't think openegg writes "Choose you opened egg" on their front page.

    The page title of VPSHive is "VPS Hosting - Virtual Private Server Hosting", and on the front page it clearly says "Choose your VPS Plan". They may use some sort of kind of new technology, at least what they are offering is still VPS.

  24. #49
    Quote Originally Posted by novocaine View Post
    I don't think openegg writes "Choose you opened egg" on their front page.

    The page title of VPSHive is "VPS Hosting - Virtual Private Server Hosting", and on the front page it clearly says "Choose your VPS Plan". They may use some sort of kind of new technology, at least what they are offering is still VPS.
    well yes, a cloud is essentially a VPS. the issue however, is that there are different types of VPS solutions. vps.net for example sells VPS solutions, but, it is in a cloud formation.. the differentiators are typically related to hardware redundancy, fluidity in that containers can be seamlessly moved to different physical nodes if more resources are required or in case of hardware failure, allows customers to seamlessly and in real time add hard resources (ie cpu, ram, etc) - and typically, though VPShive does not see to take this approach, requires some form of utility based billing..

    Having a VPS server without a backend storage system (ie with local host storage) is a completely different solution then having VMs spread over a fleet of servers with some sort of backend infrastructure managing the storage requirements and accommodating seamless and fluid and elastic movement and growth of instances..

    the real questions to ask about such solutions is what is powering the backend storage, how redundant is it, how scalable is it, etc.. can a provider add spindles or throughput, etc ondemand, what sort of total throughput do they have from the hostnodes to the storage systems, how have they configured their cloud network, can they accommodate multiple paths from all nodes to all storage data, how large can they scale a specific VM, can the provider accommodate load balancing within the cloud in order to accommodate more massive bursts or requirements then a single cloud node can accommodate, how redundant is that back end SAN (ie it prone to a single point of failure or not, etc)..

    Lastly - and most important from a "flashy" perspective, but, least important from a technology perspective - can the provider accommodate templating and snapshots? how about graphing and real live metrics of CPU, RAM, IO, etc metrics?

    the list goes on and on - and consumers can expect a wide array of pricing within this market, just as with any other hosting service.. there is a price for everything and considering how new this stuff is, there is still a lot of development time and money to go into control panels, systems, etc to receive a completely refined solution. The most important thing with these offerings right now is the actual capabilities.. as time goes on, more and more providers will automate more and more of this functionality - but, the advantages this technology offers right now is leaps and bounds ahead of the traditional hosting model - and the cost increase is really pretty marginal.. and when you consider the cost of outages, or inability to scale when really needed, etc - your TCO for a cloud environment will be quite favourable overtime... especially for customers where service = income...
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  25. #50
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    Quote Originally Posted by cartika-andrew View Post
    well yes, a cloud is essentially a VPS. the issue however, is that there are different types of VPS solutions. vps.net for example sells VPS solutions, but, it is in a cloud formation.. the differentiators are typically related to hardware redundancy, fluidity in that containers can be seamlessly moved to different physical nodes if more resources are required or in case of hardware failure, allows customers to seamlessly and in real time add hard resources (ie cpu, ram, etc) - and typically, though VPShive does not see to take this approach, requires some form of utility based billing..

    Having a VPS server without a backend storage system (ie with local host storage) is a completely different solution then having VMs spread over a fleet of servers with some sort of backend infrastructure managing the storage requirements and accommodating seamless and fluid and elastic movement and growth of instances..

    the real questions to ask about such solutions is what is powering the backend storage, how redundant is it, how scalable is it, etc.. can a provider add spindles or throughput, etc ondemand, what sort of total throughput do they have from the hostnodes to the storage systems, how have they configured their cloud network, can they accommodate multiple paths from all nodes to all storage data, how large can they scale a specific VM, can the provider accommodate load balancing within the cloud in order to accommodate more massive bursts or requirements then a single cloud node can accommodate, how redundant is that back end SAN (ie it prone to a single point of failure or not, etc)..

    Lastly - and most important from a "flashy" perspective, but, least important from a technology perspective - can the provider accommodate templating and snapshots? how about graphing and real live metrics of CPU, RAM, IO, etc metrics?

    the list goes on and on - and consumers can expect a wide array of pricing within this market, just as with any other hosting service.. there is a price for everything and considering how new this stuff is, there is still a lot of development time and money to go into control panels, systems, etc to receive a completely refined solution. The most important thing with these offerings right now is the actual capabilities.. as time goes on, more and more providers will automate more and more of this functionality - but, the advantages this technology offers right now is leaps and bounds ahead of the traditional hosting model - and the cost increase is really pretty marginal.. and when you consider the cost of outages, or inability to scale when really needed, etc - your TCO for a cloud environment will be quite favourable overtime... especially for customers where service = income...
    Agreed. In time there will be a platform (out of the box) which will do all of the things mentioned above as well. Currently it's only really being done by companies with lots of and/or talented inhouse developers but as with anything it will become something more and more offer. It's just a matter of time. Of course this is my opinion.

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