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01-22-2012, 05:45 AM #1New Member
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Anybody Know What's Going On With VolumeDrive Right Now?
I have about 20 big sites hosted with them right now and my box is down.
I emailed them but then noticed that their site is down as well. anyone know what the deal is here?
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01-22-2012, 06:19 AM #2Web Hosting Evangelist
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- Aug 2011
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- Manchester, UK
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I know there was supposed to be maintainance on a couple of our servers, Just appears as "No route to host". There is also a 2 Hour time window between the Start and End of the maintainance.
I guess its a network / power issue, They are not responding to emails.
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01-22-2012, 06:54 AM #3Web Hosting Master
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01-22-2012, 07:16 AM #4Junior Guru Wannabe
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A quick check shows that they're hosting in Miami. Just a shot in the dark but they could be using the same data center that Burstnet is using....and they have been having issues in their Miami data center for about 6 hours so far.
Edited: And now burstnet is saying less than two hours until the issue is corrected(it's a fiber issue outside the data center)
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01-22-2012, 07:18 AM #5WHT Addict
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- Oct 2010
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This message is to inform you of an upcoming scheduled maintenance which may result in the following server(s) temporarily going offline for up to 15 minutes: CLF-03
Scheduled Maintenance:
Start: 2012-01-22 08:00:00 UTC
End: 2012-01-22 10:00:00 UTC
--
-----------------------------------------------
Best Regards,
Simon E.
General: info[at]volumedrive.com
Support: support[at]volumedrive.com
VolumeDrive | Internet Technologies
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01-22-2012, 07:20 AM #6Web Hosting Master
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- Mar 2005
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- Orlando, Florida
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- 2,625
AS46664 (Volumedrives ASN for their IP ranges) routes over the HostNOC network (BurstNET) and nLayer. So yes, they do use BurstNET as their primary upstream provider.
I don't see the IP addresses of 199.19.111.4/199.19.111.5 resolving currently. But since they're all on the same AS# and other IP's are resolving, it all depends on where the IP addresses are announced.
Since I don't know where they announce those IP's normally, I can't speak for it. I just know that their websites assigned IP address is resolving but their DNS servers are not
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01-22-2012, 07:27 AM #7Web Hosting Evangelist
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01-22-2012, 07:31 AM #8Web Hosting Evangelist
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- Aug 2011
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Oh well, I will make another coffee while volumedrive twiddle their thumbs.
Service: ping monitor
Status: DOWN
Time: Sun Jan 22 11:29:07 2012 GMT
Previous state lasted: 85 days, 9 hours
Current state start time: Sun Jan 22 08:28:48 2012 GMT
Current state elapsed: 3 hours
Hong Kong (CN): PING CRITICAL - Packet loss = 100%
New York (US): PING CRITICAL - Packet loss = 100%
Moscow (RU): PING CRITICAL - Packet loss = 100%
Tokyo (JP): PING CRITICAL - Packet loss = 100%
Ireland (GB): PING CRITICAL - Packet loss = 100%
Las Vegas (US): PING CRITICAL - Packet loss = 100%
Milan (IT): CRITICAL - Host Unreachable
Dallas (US): PING CRITICAL - Packet loss = 100%
Frankfurt (DE): PING CRITICAL - Packet loss = 100%
Stockholm (SE): CRITICAL - Time to live exceeded
Seattle (US): CRITICAL - Time to live exceeded
Manchester (GB): PING CRITICAL - Packet loss = 100%
Karlstad (SE): PING CRITICAL - Packet loss = 100%
Madrid (ES): PING CRITICAL - Packet loss = 100%
Montreal (CA): CRITICAL - Host Unreachable
Singapore (SG): CRITICAL - Network Unreachable
Mumbai (IN): PING CRITICAL - Packet loss = 100%
Basel (CH): CRITICAL - Network Unreachable
Paraiba (BR): PING CRITICAL - Packet loss = 100%
Brisbane (AU): CRITICAL - Host Unreachable
London 2 (GB): PING CRITICAL - Packet loss = 100%
Cape Town (ZA): PING CRITICAL - Packet loss = 100%
Los Angeles (US): PING CRITICAL - Packet loss = 100%
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01-22-2012, 07:41 AM #9WHT Addict
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01-22-2012, 07:46 AM #10WHT Addict
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my server up now
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01-22-2012, 07:53 AM #11Web Hosting Evangelist
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01-22-2012, 07:56 AM #12WHT Addict
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yeah at email they send its only take 15 minutes.
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01-22-2012, 08:18 AM #13Hello World
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It allways amazies me to see people who want to pay bottom dollar expect uptime of 100% 24/7... If you want enterprise uptime then use enterprise equipment on an enterprise network, etc
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01-22-2012, 08:22 AM #14Web Hosting Evangelist
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01-22-2012, 08:24 AM #15Web Hosting Master
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Major providers always do something similar to the following:
They schedule 12am-4am as a maintenance period, but made sure to clearly notate that the work itself is only estimated to take no longer than 15-30 minutes and that packetloss may be intermittent during that time period.
That way, if something goes wrong, they did provide adequate prior notification.
Always overestimate.
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01-22-2012, 08:28 AM #16Web Hosting Evangelist
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- Aug 2011
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It's happened, again.. My emails do not even get delivered to their mail servers so I am assuming something went wrong in the maintainance.
Service: ping monitor
Status: DOWN
Time: Sun Jan 22 12:24:57 2012 GMT
Previous state lasted: 39 minutes
Current state start time: Sun Jan 22 12:24:53 2012 GMT
Current state elapsed: 4 seconds
Hong Kong (CN): PING CRITICAL - Packet loss = 100%
New York (US): PING CRITICAL - Packet loss = 100%
Moscow (RU): OK
Tokyo (JP): OK
Ireland (GB): OK
Las Vegas (US): PING CRITICAL - Packet loss = 100%
Milan (IT): OK
Dallas (US): PING CRITICAL - Packet loss = 100%
Frankfurt (DE): OK
Stockholm (SE): CRITICAL - Time to live exceeded
Seattle (US): CRITICAL - Time to live exceeded
Manchester (GB): PING CRITICAL - Packet loss = 100%
Karlstad (SE): PING CRITICAL - Packet loss = 100%
Madrid (ES): PING CRITICAL - Packet loss = 100%
Montreal (CA): CRITICAL - Host Unreachable
Singapore (SG): OK
Mumbai (IN): PING CRITICAL - Packet loss = 100%
Basel (CH): CRITICAL - Network Unreachable
Paraiba (BR): PING CRITICAL - Packet loss = 100%
Brisbane (AU): OK
London 2 (GB): OK
Cape Town (ZA): PING CRITICAL - Packet loss = 100%
Los Angeles (US): OK
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01-22-2012, 08:51 AM #17Web Hosting Guru
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- Jan 2006
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- Toronto, Canada
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- 317
mine are still down!
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01-22-2012, 08:51 AM #18Disabled
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- Feb 2006
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With their pricing it surprises me to hear they even connect the server to a port.
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01-22-2012, 08:54 AM #19New Member
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01-22-2012, 09:05 AM #20Web Hosting Evangelist
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Online again, Just got the notification. Lets see if it stays online...
wget -O /dev/null http://cachefly.cachefly.net/100mb.test
--2012-01-22 08:03:28-- http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net... 205.234.175.175
Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `/dev/null'
100%[======================================>] 104,857,600 11.0M/s in 9.3s
2012-01-22 08:03:38 (10.8 MB/s) - `/dev/null' saved [104857600/104857600]
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01-22-2012, 01:45 PM #21Disabled
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- Apr 2006
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Our Jacksonville data center (which this is about) peers directly with nLayer. We do not not have any affiliation with BurstNET here. Nonetheless, this scheduled maintenance this morning was planned and was part of a large scale IOS and router upgrade that was needed for future expansion and reliability. Took longer than expected. All services have been fully restored.
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01-22-2012, 01:46 PM #22Disabled
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01-22-2012, 01:51 PM #23Disabled
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Maintenance did exceed the time frame. However, we did notify everyone of this very important upcoming maintenance window. Everything went well and all upgrades that were planned have been completed. We do not have any foreseeable scheduled maintenance in the near future.
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01-22-2012, 06:11 PM #24Junior Guru Wannabe
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- Mar 2009
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- 59
And at least VD is back up unlike burst.net in Miami which has now been down for over 15 hours!
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01-22-2012, 06:17 PM #25Web Hosting Master
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- Apr 2000
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- Nevada, US
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Fiberlight took out an entire redundant fiber ring in Miami, with a botched maintenance they were doing, which we were not properly notified of even in the first place. Some genius there though it would be a good idea to work on two sides of a redundant fiber ring at the same time. Obviously we are livid, and they will have ramifications, but all we can do at the moment is wait for repair, which is underway still.
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