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  1. #1
    Join Date
    Sep 2010
    Location
    US
    Posts
    29

    serverhub outage

    Can't get to the main website nor my VPS..
    They have not said anything on Twitter or FaceBook.

  2. #2
    Join Date
    Aug 2003
    Location
    United States
    Posts
    641

    resolution

    Quote Originally Posted by The Brain View Post
    Can't get to the main website nor my VPS..
    They have not said anything on Twitter or FaceBook.
    I am sorry for the issues you experienced. We did in fact have an intermittent issue from a 10GBPS+ DDoS attack inbound to our Phoenix AZ facility which resulted in some packet loss on some of our connections. We worked diligently with our transit providers and network engineers and this issue was quickly resolved.

    We apologize for the inconvenience that may have been caused by this.

  3. #3
    Join Date
    Aug 2003
    Location
    United States
    Posts
    641
    An incident report is fully available regarding this resolved issue and can be viewed here: http://serverhub.com/incidents/2013/...3302013001.pdf

    Here at ServerHub we constantly strive to provide our customers with the best possible experience.
    We believe that our Infrastructure should be built around our customer ideas.

    We apologize for any inconvenience this may have caused the customers involved and we are glad that this was resolved in a timely matter.

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