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Thread: Hostdime down
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04-15-2012, 06:55 AM #26Web Hosting Master
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04-15-2012, 06:58 AM #27Web Hosting Master
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04-15-2012, 07:00 AM #28Web Hosting Master
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04-15-2012, 05:29 PM #29Nothing is impossible!
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Rick,
I sincerely apologize you are not having a good week on that server and so soon in your relationship with us. We do actively monitor the disk usage on servers however as you can imagine someone could have uploaded some massively big file at any time and could have caused this. We certainly police the shared/reseller servers but unfortunately sometimes things do happen. Thanks for your understanding. We operate a big amount of servers on our network and this single server experience shouldn't be a judgement of all our services.
I sent you a PM if you can reply back with your ticket # I will do a quick follow up and move your account to another server if needed. We will make this right for you one way or another. Thanks for the opportunity to let us solve this for you.
Also for the record the disk space issue is very much an isolated issue to the server your account is on and not the verizon issue nor the previous routing issues on this thread.
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04-15-2012, 09:16 PM #30Web Hosting Evangelist
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- Sep 2009
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Great job Manny keep up the awesome work!
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04-16-2012, 02:29 AM #31Retired Moderator
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Thread cleaned up. Please try to keep this on topic.
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04-16-2012, 05:17 AM #32Junior Guru Wannabe
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- Apr 2012
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- 77
I never noticed any network downtimes recently.