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Thread: stylexnetworks 1 Month Review
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03-04-2013, 06:27 AM #1Aspiring Evangelist
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- Apr 2003
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- Internet
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- 371
stylexnetworks 1 Month Review
Ever since my 1 week review about stylexnetworks with a superb start of a new client-host relation, a lot of development happened which im about to share in this 1 month review.
For starters, their SAN had serious issues which led to some downtime which i believe could have been handled well. Call it being novice or in panic, the tickets went pretty delayed like upto 3-4 hours and , there was no firm update from the Staff or an announcement done. However, once the issue was escalated to the mgmt., all through this "ORDEAL" their mgmt. specially Kasra responded even if at delays about the situation and briefed well. I was pretty frustrated about how on some situations, my tickets were on hold for hours because they wanted to confirm root password each time but they took the feedback in a good way and changed their policy so that customers are not frustrated anymore in future.
On the other note, my opting for r1soft backups was like the day saver. Every damn byte of my cloud was safe and i tell this to anyone going for hosting, ALWAYS have backups in place .
I paid my 2nd Invoice yesterday and have decided to stick with them for now . They are a new company in process of "refinement" and the way their mgmt. went proactive and responded gives me hope that there are better days ahead.
Anyone looking for a host which has good prices, support is 6/10 (atleast for now) and mgmt. is good listener, you can go for them.
Will write more about them in months to come and hopefull, that the coming month has no adventures in it.
All the best !If you're hunting with 1 Bullet, wait for a clean shot !
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03-04-2013, 12:55 PM #2Managed Services Specialist
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- Mar 2011
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Glad to see that you are happy with them.
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03-04-2013, 01:56 PM #3Web Hosting Master
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- Nov 2009
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- Toronto, Canada
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- 837
Nice when a hosting company listens to feedback - sounds like an overall positive experience.
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