Results 1 to 15 of 15
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10-29-2014, 06:47 PM #1Newbie
- Join Date
- Oct 2014
- Posts
- 8
HELP! Domain transfer to new host
Hi guys,
Taken me a while to finally get around to it, but we recently built a new website on Big Cartel / our old website was on Go Daddy / and i think we're having issues with the domain and DNS.
If anyone can help me identify what the issue is and how to fix it it would be great?
Currently when typing in our website victorious.co.nz it basically 'redirects' to our new version of our website.
If anyone can take a look you'll see what i mean. It doesn't seem to me like a seemless access to our website.
HELP!!!! I'm a n00bbbbbb when it comes to the web!!
Many thanks in advance.
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10-29-2014, 06:51 PM #2Newbie
- Join Date
- Jun 2012
- Posts
- 25
What is your domain name? I could have a look and have a look where your going wrong?
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10-29-2014, 06:54 PM #3Newbie
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- Oct 2014
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- 8
victorious.co.nz
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10-30-2014, 08:48 AM #4Newbie
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- Jun 2014
- Posts
- 5
Did you discuss this with your provider?
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10-30-2014, 08:50 AM #5Disabled
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- Oct 2014
- Location
- The Netherlands
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- 84
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10-30-2014, 03:29 PM #6Newbie
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- Oct 2014
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- 8
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10-30-2014, 06:48 PM #7Web Hosting Evangelist
- Join Date
- May 2011
- Posts
- 493
When I lookup your domain, it says that it is pointing to godaddy servers.
Is this where you wanted it to point to? Or did you need it to point to big cartel?.
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10-30-2014, 06:51 PM #8Newbie
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- Oct 2014
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- 8
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10-30-2014, 07:32 PM #9Web Hosting Master
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- Sep 2013
- Posts
- 985
You would just need the BigCartel nameservers. Go to where your domain is registered and in your domain management panel change the nameservers with the BigCartel ones. After a short propagation it will open whatever website content you put on BigCartel.
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10-30-2014, 07:58 PM #10Newbie
- Join Date
- Oct 2014
- Posts
- 8
I've just hopped onto the Big Cartel site and this is what they say about name servers in their FAQ.
Can I get your IP address or Name Servers for my DNS Host?
For your own good, the answer is no. You won’t need to use our IP address or name servers to link your custom domain to your Big Cartel store. IP addresses change over time, and if we change ours, the redirect to your domain would break–leaving your shop inaccessible.
Trust us: using a CNAME record to redirect your domain will prevent major frustration, and keep your store open for business around the clock.
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10-30-2014, 11:12 PM #11Web Hosting Master
- Join Date
- Mar 2009
- Posts
- 654
1. So, why don't you follow follow their directions and use CNAME like they tell you to?
2. Of course there's a redirect. It's in your page's source code. If you don't want a redirect, then why on Earth would you put a Javascript redirect in <head/>?[GB ≠ GiB] [MB ≠ MiB] [kB ≠ kiB] [1000 ≠ 1024] [Giga ≠ gram] [Mega ≠ milli] [Kelvin ≠ kilo] [Byte ≠ bit]
There is no millibit. There is no gram-bit. There is no Kelvin-Byte.
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10-30-2014, 11:25 PM #12Newbie
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- Oct 2014
- Posts
- 8
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11-11-2014, 06:42 PM #13Newbie
- Join Date
- Oct 2014
- Posts
- 8
Hi guys,
I've watched the tutorials and it seems everything has been set up correctly - DNS pointing correctly - but i'm still baffled as to why it tries to load my old website before redirecting to my new one?
I've also tried to have a look at my header for any redirects but can't seem to see it - unless someone with better eyesight perhaps can have a quick look for me??
HELP!! Thanks in advance
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11-11-2014, 06:52 PM #14
Current dig shows it's still on GoDaddy?
Dig victorious.co.nz@ns68.domaincontrol.com (208.109.255.44) ...
Authoritative Answer
Query for victorious.co.nz type=255 class=1
victorious.co.nz SOA (Zone of Authority)
Primary NS: ns67.domaincontrol.com
Responsible person: dns@jomax.net
serial:2013052201
refresh:28800s (8 hours)
retry:7200s (2 hours)
expire:604800s (7 days)
minimum-ttl:3600s (60 minutes)
victorious.co.nz A (Address) 182.50.134.1
victorious.co.nz MX (Mail Exchanger) Priority: 0 smtp.secureserver.net
victorious.co.nz MX (Mail Exchanger) Priority: 10 mailstore1.secureserver.net
victorious.co.nz NS (Nameserver) ns67.domaincontrol.com
victorious.co.nz NS (Nameserver) ns68.domaincontrol.comLast edited by bear; 11-11-2014 at 07:04 PM.
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11-11-2014, 07:12 PM #15Newbie
- Join Date
- Oct 2014
- Posts
- 8
Thanks, but what does all this mean? I've followed exactly the instructions from Big Cartel. Everything on the Front End settings seem OK. How do i fix it using this info you've provided? What's a dig?
Is it something i need to change in the Go Daddy settings or Big Cartel settings?
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