Results 1 to 8 of 8
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05-15-2007, 12:07 PM #1Newbie
- Join Date
- Feb 2004
- Posts
- 16
Free SupportTrio (Helpdesk) and TrioLive (Live Chat) Software!
Whats better than the combination of SupportTrio & TrioLive features? Being able to start using the combination (or either product by itself) for FREE!
ActiveCampaign, Inc. now offers a free version of SupportTrio and a free version of Triolive. What does this mean?
- SupportTrio Free = A free help desk / ticket solution / email management solution
- TrioLive Free = A free live chat system for your web site.
Since we now offer a free version of both SupportTrio and TrioLive there is no need for our limited 30 day trials. Simply request and install a free version and should you wish to upgrade to paid at anytime it is just as easy to convert your free version to a paid version.
To view more details click on either products name above and just let us know if you have any questions!ActiveCampaign
email & marketing automation
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05-15-2007, 12:45 PM #2Web Hosting Master
- Join Date
- Oct 2003
- Posts
- 9,264
Very interesting I may have to give this a go later this afternoon.
I was always interested in SupportTrio but wasn't aware you offered a livechat solution as well!
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05-16-2007, 11:40 AM #3Newbie
- Join Date
- Feb 2004
- Posts
- 16
Good to hear! TrioLive has been around for some time now and you will be happy to notice the extensive integration between tickets and chats.
Just let us know if you have any questions!ActiveCampaign
email & marketing automation
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05-22-2007, 01:40 AM #4Web Hosting Master
- Join Date
- Apr 2001
- Location
- Paradise
- Posts
- 12,052
What are the limitations of the free versions of each?
█ Shared Web Hosting - Reseller Hosting - Semi-Dedicated Servers - SolusVM/XEN VPS
█ LiteSpeed Powered - R1Soft Continuous Data Protection - 24/7 Chat/Email/Helpdesk Support
█ Cpanel/WHM - Softaculous - R1soft Backup - Litespeed - Cloudlinux -Site Builder- SSH support - Account Migration
█ DowntownHost LLC - In Business since 2001- West/Center/East USA - Netherlands - Singapore
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05-22-2007, 05:29 AM #5Web Hosting Master
- Join Date
- Sep 2003
- Location
- UK - Scotland
- Posts
- 576
I would like to say That ST is one of the best peices of software we have ever used. The helpdesk and KB are outstanding along with the list of features. It is by far the easiest to setup also.
I recommend anyone interested in a ticket solution etc check it out - you wont be dissapointed.
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05-22-2007, 10:50 AM #6Newbie
- Join Date
- Feb 2004
- Posts
- 16
Thanks for the kind comments Wise!
Jedito -
Here are the details for the free versions of SupportTrio and TrioLive.
SupportTrio Free:
Up to 3 Admin Users
Up to 1 Email Address To Be Parsed
Up to 3 Departments
Powered By SupportTrio Notice
TrioLive Free
Allows 1 operator to be logged in at a time
Powered By TrioLive Notice
Besides the items listed above you are not restricted at all. You can even install both and have full ticket/chat integration.
If you have any further questions just let me know.ActiveCampaign
email & marketing automation
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05-22-2007, 11:42 AM #7Web Hosting Guru
- Join Date
- Jul 2005
- Location
- A Gigopolis In The Making
- Posts
- 320
The powered by notice is in the email sent to customers or just in the website?
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05-22-2007, 11:45 AM #8Newbie
- Join Date
- Feb 2004
- Posts
- 16
There is no notice in the emails sent to your customers. The only notice is on the public section (public helpdesk or public visitor chat window)
SupportTrio supports PIPE or POP for your email parsing.ActiveCampaign
email & marketing automation