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Thread: Need Remote Desktop
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06-30-2011, 05:07 AM #1Newbie
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- May 2011
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- 21
Need Remote Desktop
hello experts.
I don't have any idea about remote desktop sharing.
Really I need to remote desktop solution for clients. our company provide e-services.
some clients are first time trying this and face many problems.
I need for remote desktop teaching for clients.The Game is Over
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06-30-2011, 05:56 AM #2Web Hosting Master
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I've found Teamviewer extremely easy to use with computer illiterate users.
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06-30-2011, 03:14 PM #3Junior Guru Wannabe
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- Jun 2011
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- Manchester, UK
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We use Logmein Pro for support clients and Logmein Rescue for ad-hoc remote support.
Both products have worked reliably for us so far and Pro in particular help us monitor clients PC's proactively.
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07-05-2011, 04:09 PM #4Junior Guru Wannabe
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- Jul 2011
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Team viewer is decent, and go to my pc might work as well. If both you and your client are on windows, you could just use Remote Desktop. That's how I fix my friends PC.
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07-05-2011, 04:12 PM #5Private Citizen
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- Jan 2009
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Bomgar is pricey, but supports plenty of platforms.
http://www.bomgar.com/
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07-05-2011, 09:42 PM #6Web Hosting Master
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GoToMeeting works.
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07-06-2011, 01:48 AM #7Web Hosting Master
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Hello,
While Bomgar is great, it does require the purchase of the appliance (Physical or VM), both of which, you need to host.
LogMeIn Rescue is the way to go, they are still a bit pricey ~$1,100 per year per tech. They also do have a way to purchase by support requests but you need to contact sales for that.
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07-19-2011, 05:15 AM #8Junior Guru Wannabe
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- Jul 2011
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- 34
I am using windows netmeeting for Desktop sharing.
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07-19-2011, 06:21 AM #9Junior Guru
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- Jun 2010
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- 226
I have used Teamviewer and find it very good for its purpose. You would need a commercial license as it is for a business and not for personal use.
You can find more details on the licenses available on Teamviewer's website.
http://www.teamviewer.com/en/licensi...x.aspx?split=B
You could try LogMeIn Pro but I have never used it myself
https://secure.logmein.com/products/pro/PacketVM Limited
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09-17-2011, 09:15 AM #10Newbie
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- Sep 2011
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- 10
I Think Team Viewer Program Will be suitable for you ....
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09-17-2011, 12:37 PM #11Junior Guru Wannabe
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- Aug 2010
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- 39
In our comapany we use LogmeIn Rescue to support external users.
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09-18-2011, 12:03 AM #12Newbie
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- Sep 2011
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- Singapore
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- 18
I use this personally. www.remoteconnect.com
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09-18-2011, 09:34 AM #13Newbie
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- Sep 2011
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- 9
i would also go for gotomeeting.com
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09-19-2011, 06:38 AM #14Web Hosting Guru
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Bomgar for the win, and they have been around the longest.
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09-20-2011, 01:34 AM #15Premium Member
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- Nov 2009
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+1 Teamviewer
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09-21-2011, 05:31 PM #16Newbie
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- Maryland
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I've recently did a research trying to find the best webinar software for our company. Most of these applications allow desktop sharing. I've discovered two free websites (AnyMeeting.com and MeetingBurner.com) that offer many tools, don't require any software installation for participants, and might suite your purposes. Haven't tried them yet, but read some good reviews.
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10-17-2011, 02:47 PM #17Newbie
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- Oct 2011
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- 27
I came upon this thread because I've been trying to decide the same thing- of which remote support solution to use. Wikipedia seems to have a good comparison chart with some of the software I have demoed. en.wikipedia.org/wiki/Comparison_of_remote_desktop_software
So far I've tried Teamviewer (have been using the free version for about a year), LogMeIn Rescue, ScreenConnect and Bomgar. It seems like most of the softwares are comparable in the feature set versus the price. I don't like that LogMeIn Rescue charges yearly- all of the others are one time fees. Also I don't liek that some upcharge for device support- ScreenConnect and Bomgar include this in their price.
Right now I think it is between ScreenConnect and Teamviewer. The pricing models seem to be more inline with what I'm looking for and they both perform well. Teamviewer is a bit more complex but I'm not sure I need everything it has to offer.
I've recently did a research trying to find the best webinar software for our company. Most of these applications allow desktop sharing. I've discovered two free websites (AnyMeeting.com and MeetingBurner.com) that offer many tools, don't require any software installation for participants, and might suite your purposes. Haven't tried them yet, but read some good reviews.
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10-18-2011, 12:34 AM #18Web Hosting Master
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- Aug 2011
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Yes, Teamviewer will be the best option for you.
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11-03-2011, 11:47 AM #19WHT Addict
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- Jun 2011
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- Farnborough, UK
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We use Go To Assist but its not cheap :/
Choose your web host wisely.
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11-03-2011, 04:34 PM #20Web Hosting Master
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- Jan 2004
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- UK
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Logmein
VNC
Teamviewer
RDP
just a few free ones to think about.
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11-04-2011, 02:30 AM #21Junior Guru Wannabe
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- Sep 2011
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- 57
I think team viewer is good.
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11-23-2011, 02:48 PM #22Junior Guru Wannabe
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- Nov 2011
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- 49
Teamviewer is the best for you. And it is Free for Personal Use. You just need to input ID (some kind of IP Adress) and Password. Thats all.
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01-29-2012, 05:00 PM #23Junior Guru Wannabe
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- Jan 2012
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- international
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i like Teamviewer also you can control you computer with your android phone also ,sometimes i use it with my phone ...
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01-29-2012, 07:08 PM #24Web Hosting Master
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- Aug 2005
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TightVNC. Free and works 'good'.
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