hi
my site hosted with rapidswitch

but i have a problem with them

i work on my site... and suddenly i can;t access cpanel whm shh2 all of them

when i made tracert to my site

it gives me the following


Code:
1    30 ms   143 ms    56 ms  10.0.0.138
  2    35 ms     7 ms     7 ms  ASHAMS-R01C-C-EG [163.121.170.168]
  3    69 ms    67 ms    81 ms  host-163.121.197.234.tedata.net [163.121.197.234
]
  4   117 ms    16 ms     9 ms  host-163.121.183.137.tedata.net [163.121.183.137
]
  5     9 ms     8 ms     8 ms  host-163.121.184.209.tedata.net [163.121.184.209
]
  6     9 ms     9 ms     9 ms  host-163.121.186.253.tedata.net [163.121.186.253
]
  7    44 ms    66 ms    66 ms  host-163.121.202.129.tedata.net [163.121.202.129
]
  8   308 ms   251 ms   188 ms  pal5-telecom-egypt-1.pal.seabone.net [213.144.18
1.73]
  9    86 ms    85 ms    86 ms  mil52-mil26-racc2.mil.seabone.net [195.22.196.18
3]
 10    86 ms    86 ms    86 ms  ge-0-0-0-0.mil19.ip4.tinet.net [213.200.68.145]

 11    91 ms   130 ms   124 ms  xe-7-3-0.lon20.ip4.tinet.net [89.149.187.218]
 12    91 ms   106 ms    91 ms  rapidswitch-gw1.ip4.tinet.net [213.200.79.210]
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.

....
30     *        *        *     Request timed out.
what is the problem ?

after that site return after 10 minutes
it happened 3 times with me today

it happens with more than one people
how can i check it ?

plz help me

or have i to change the hosting company ?