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Thread: Live Help to IRC
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04-16-2006, 05:37 AM #1WHT Addict
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Live Help to IRC
Just wondering if anyone could suggest a software product that will allow a user using my website to live help connect via a backend script or any other way to IRC (but obvioulsy just look like an IM session) and start a new Prviate Message with an operator.
Thanks
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04-16-2006, 04:07 PM #2Web Hosting Master
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Have you looked at HotScripts.com (they have several on there IRC java applets on there)?
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04-16-2006, 06:34 PM #3Web Hosting Master
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CGI::IRC -- Google it
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04-18-2006, 02:26 AM #4Web Hosting Master
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Many datacentres will ban you outright for any type of IRC activity - make sure that this is OK with yours..
I would otherwise recommend using a web-driven application outright, unless there is some specific need for IRC.
If you have any PHP experience, what you require is easily done with PHP - see: http://ca3.php.net/manual/en/ref.ircg.php
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04-18-2006, 04:00 AM #5WHT Addict
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Originally Posted by SaevenSwaroop Hegde
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04-18-2006, 01:28 PM #6Web Hosting Master
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I think it's more so the danger of running any type of standalone, unmonitored service on any server. Not to mention that depending on the IRC networks you connect to, traffic can be very high. IRC is by definition a relay mechanism, and is the common target for a number of types of attacks. It's also an open medium, are you really willing to exchange potentially sensitive client data over IRC?
I would much recommend again, that you opt for an encoded and secure chat mechanism - your clients will thank you; and you forego the risk of upsetting your DC entirely.