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Thread: WHMCS login problem-Urgent plz
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12-23-2009, 10:38 AM #1Junior Guru
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- Apr 2009
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- 215
WHMCS login problem-Urgent plz
Hello,
Since I installed WHMCS the first days was working fine but this morning when I loggin to admin or client account , it takes me back to the login page without displaying errors. I reinstalled the passsword using the sql command
"TRUNCATE tbladmins;#
INSERT INTO tbladmins (`roleid`, `username`, `password`, `firstname`, `lastname`, `email`, `template`) VALUES ( '1', 'admin', MD5('temp123'), 'Temp', 'User', 'temp@whmcs.com', 'v4' );"
but still not working.Can you please help.
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12-23-2009, 10:40 AM #2Web Hosting Master
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- Sep 2008
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- Dallas, TX
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12-23-2009, 11:43 AM #3Disabled
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- Oct 2009
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- 53
Hello,
Try clicking the "remember me" check box.
This will switch you over from sessions to cookies.
Best Regards,
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12-24-2009, 03:04 PM #4Web Hosting Guru
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- Nov 2009
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12-24-2009, 03:13 PM #5Web Hosting Master
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- Jan 2003
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- U.S.A.
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- 3,928
It is most like a php session issue with your server. You can confirm this by selecting the check mark box.
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12-24-2009, 04:56 PM #6Web Hosting Master
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- Jun 2003
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- Sheffield
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- 810
Yup, that's what we'd advise you if you opened a ticket.
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12-24-2009, 09:11 PM #7Disabled
- Join Date
- Apr 2009
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- 3,262
Upload the install folder and reinstall the admin account or contact whmcs. Your choice.
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08-09-2012, 04:47 PM #8Newbie
- Join Date
- May 2011
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- Canada
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- 9
@-Ace- Thanks worked like a charm!
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