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  1. #1

    Exclamation WHMCS login problem-Urgent plz

    Hello,

    Since I installed WHMCS the first days was working fine but this morning when I loggin to admin or client account , it takes me back to the login page without displaying errors. I reinstalled the passsword using the sql command
    "TRUNCATE tbladmins;#
    INSERT INTO tbladmins (`roleid`, `username`, `password`, `firstname`, `lastname`, `email`, `template`) VALUES ( '1', 'admin', MD5('temp123'), 'Temp', 'User', 'temp@whmcs.com', 'v4' );"
    but still not working.Can you please help.

  2. #2
    Join Date
    Sep 2008
    Location
    Dallas, TX
    Posts
    4,568
    Quote Originally Posted by anastasia0181 View Post
    Hello,

    Since I installed WHMCS the first days was working fine but this morning when I loggin to admin or client account , it takes me back to the login page without displaying errors. I reinstalled the passsword using the sql command
    "TRUNCATE tbladmins;#
    INSERT INTO tbladmins (`roleid`, `username`, `password`, `firstname`, `lastname`, `email`, `template`) VALUES ( '1', 'admin', MD5('temp123'), 'Temp', 'User', 'temp@whmcs.com', 'v4' );"
    but still not working.Can you please help.
    Contact WHMCS?
    Jacob Wall

  3. #3
    Hello,

    Try clicking the "remember me" check box.
    This will switch you over from sessions to cookies.

    Best Regards,

  4. #4
    Join Date
    Nov 2009
    Posts
    292
    Quote Originally Posted by anastasia0181 View Post
    Hello,

    Since I installed WHMCS the first days was working fine but this morning when I loggin to admin or client account , it takes me back to the login page without displaying errors. I reinstalled the passsword using the sql command
    "TRUNCATE tbladmins;#
    INSERT INTO tbladmins (`roleid`, `username`, `password`, `firstname`, `lastname`, `email`, `template`) VALUES ( '1', 'admin', MD5('temp123'), 'Temp', 'User', 'temp@whmcs.com', 'v4' );"
    but still not working.Can you please help.
    That's quit odd, seek whmcs support.

  5. #5
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,928
    It is most like a php session issue with your server. You can confirm this by selecting the check mark box.

  6. #6
    Join Date
    Jun 2003
    Location
    Sheffield
    Posts
    810
    Yup, that's what we'd advise you if you opened a ticket.
    WHMCS
    The Complete Client Management, Billing & Support System
    Documentation | Help Guides

  7. #7
    Upload the install folder and reinstall the admin account or contact whmcs. Your choice.

  8. #8
    @-Ace- Thanks worked like a charm!

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