I'm getting near opening my hosting site but have a few small questions that hopefully you can help me with.

1) Are there are books that you can recommend i purchase that are worth reading?

2) How good should my knowledge of scripting be as i don't plan to offer scripting support.

3) Can you recommend any good billing scripts/software for charging users on a monthly basis?

4) Are there any things i should make sure include in my terms and conditions?

5) Since its a re-seller acount would my real tasks only be answering customer support questions and getting customers and if the servers go down keeping them informed? I presume therefore that my technical knowledge need not be huge to start with?

Thanks for taking the time to read my questions