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Thread: BEWARE this
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03-08-2005, 09:49 AM #1Disabled
- Join Date
- Feb 2005
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- 45
BEWARE this
Hi all,
I pay for VPS in vpscolo.com . VPS start day when i pay and i get my VPS info after 6 day .
And it was very sick. (VPS )
I try to cancel my account , and i read in TOC (FAX for cancelation only) and 2 day i try to send fax (fax offline) i send mail to support & sales & billing @ vpscolo.com no reply at all up to now.
and take look here for old post
http://www.webhostingtalk.com/showth...08#post2910508
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03-08-2005, 09:52 AM #2Disabled
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- Feb 2005
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- 45
take look for support system
http://support.vpscolo.com/index.old...ickets&_m=view
see index.old.php
jast try any email and no.
did not work toooo same FAX and email
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03-08-2005, 10:05 AM #3Disabled
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- Feb 2005
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- 45
VPS owner pwebtech.com
not vpscolo.com
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03-08-2005, 10:31 AM #4Web Hosting Master
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- Jan 2004
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- Ontario, Canada
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- 2,270
So is the company pwebtech or vpscolo? You may want to check and see if the company has a staff member here on WHT and then PM them.
• Greg Lubbelinkhof
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03-08-2005, 11:15 AM #5Web Hosting Master
- Join Date
- Jun 2003
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- UK
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The problem with this one is that as I said in your PM your email is broken so you've not got any of our replies. We have been trying to send you emails for many days
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
admin@web4host.net
all relevant MX records point to non-existent hosts
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We've been asking you for more information and we've not got any. Also that is our old support system which isn't being used at the moment
RusRuss Foster - Industry Curmudgeon
Freelance Sysadmin for Hire - email vaserv@gmail.com
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03-08-2005, 02:39 PM #6Disabled
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- Feb 2005
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- 45
Just what i want cancel my account & money back us you say.
Thanks,
Wael
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03-08-2005, 03:30 PM #7Web Hosting Master
- Join Date
- Jun 2003
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- UK
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- 6,616
We are happy to do your request however if you have an email address that doesn't work I'm araid it does make life very difficult. If you email billing@vpscolo.com from an address that does work then we can help you
RusRuss Foster - Industry Curmudgeon
Freelance Sysadmin for Hire - email vaserv@gmail.com
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03-09-2005, 07:33 AM #8Disabled
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- Feb 2005
- Posts
- 45
i get mail from billing@vpscolo.com and i sent reply.
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03-10-2005, 03:59 AM #9Disabled
- Join Date
- Feb 2005
- Posts
- 45
cancel my account or i can fix your cancelation in my way ...
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03-10-2005, 04:01 AM #10Web Hosting Master
- Join Date
- Jun 2003
- Location
- UK
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- 6,616
Billing has your request however they are only open Monday to Friday 9 to 5 and it will be dealt with in this time. If you have any questions please email them. They will not see your posts on WHT as they do not read it
RusRuss Foster - Industry Curmudgeon
Freelance Sysadmin for Hire - email vaserv@gmail.com
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03-13-2005, 10:44 PM #11Web Hosting Master
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- Feb 2005
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03-14-2005, 12:27 PM #12Disabled
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- Aug 2004
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- Zurich, Switzerland
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Well if it's broken anyway... (j/k)
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03-18-2005, 11:29 PM #13Junior Guru Wannabe
- Join Date
- Sep 2004
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- 84
funny how you get better support from posting in a forum than contacting the support for the company
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03-19-2005, 03:50 AM #14Doh!!
- Join Date
- Jan 2001
- Location
- NJ
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- 2,343
Originally posted by rbrowme
funny how you get better support from posting in a forum than contacting the support for the company
As it turns out, during the time in which the customer didn't get our response asking for more information, he decided the best course of action was to go into a senseless fit here, on WHT.
DDT&SLAM Below find both ticket #'s in which we responded to within normal billing hours.
643069 ??? (resolved) VPSColo Billing Thu Mar 10 2005 03:52PM
639950 Refund / 30 Day Back (resolved) VPSColo Billing Fri Mar 04 2005 04:04AMJay