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02-18-2012, 12:31 AM #1New Member
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Account suspension in shared hosting
I have hosted more than 30 domains in a shared hosting. One of my wordpress had some security problem and was hacked one day. It started using more CPU than that was allotted by my hosting provider. So all of my domains were suspended altogether.
I just want to know if the same thing happens in a reseller account will all the domains be suspended similar to shared hosting or will only the domains that was hosted under a particular reseller be affected.
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02-18-2012, 01:01 AM #2Web Hosting Master
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Depends on the provider and level of the violation, but more often than not a reseller provider will suspend only the offending account.
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02-18-2012, 01:32 AM #3Web Hosting Master
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We suspend only the offending account. Anyway maybe the other domains also have security issues ... so this is why they suspended all accounts.
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02-18-2012, 05:57 AM #4Web Hosting Master
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The problem with hosting multiple sites on a shared account is exactly this. When a site has issues,then the whole account goes down because the offending site cannot be isolated.
With reseller accounts the advantage is that the offending site can be identified and suspended without having to suspend the whole account.
From there on it depends on the provider on how they will act.
We suspend only the offending account. From there on we work with the reseller to fix the problem.
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02-18-2012, 11:41 AM #5WHT Addict
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I don't need to lock all accounts. Just suspend a main account, then all sub-accounts 'll be automatic set to "can't access" on their Cpanel/WHM.
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02-18-2012, 11:53 AM #6New Member
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Thank you guys for your reply. Can you let me know which reseller hosting account is best in terms of service and support?
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02-18-2012, 11:58 AM #7WHT Addict
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02-18-2012, 12:33 PM #8Web Hosting Master
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02-19-2012, 06:28 AM #9Web Hosting Master
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Not positive that helps with the question asked..
Anyways, Innohosting is a good one although pricier in terms of disk space and bandwidth compared to others. In my opinion they need to upgrade space and bandwidth a bit but they have a solid reputation and very fast support response times. They will only suspend a single domain too if you make a different account for each domain under the reseller.
Then I would take a look at mddhosting. Probably more suitable for you if you are just hosting your own sites in my opinion. Server speeds between the two are equally fast so you can't go wrong with either.
There are others I would like to recommend but I don't know if they suspend the whole account nor have I used the others in more than 6 months which in my opinion makes any suggestion to those unnamed hosts unreliable suggestions.
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02-19-2012, 08:00 AM #10Moving the Web Forward
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02-19-2012, 11:19 AM #11Junior Guru Wannabe
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Cloud Linux is a useful thing for a host but not the best one for a client as his resources will be limited, also depends on what are the limits host setup in the server. If it is cpanel server you can check it in cPanel resource usage.
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02-19-2012, 11:24 AM #12Moving the Web Forward
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Not sure I agree with this statement. Your resources are going to be limited regardless. What Cloud Linux does is it holds you accountable for the resources you are consuming without punishing other users on the same box. In general, Cloud Linux creates a more stable environment which translates into faster site speeds (assuming your site actually belongs in a shared environment, if it does not, you will run into problems).
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02-19-2012, 08:10 PM #13Retired Moderator
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Not sure I agree with this statement. Your resources are going to be limited regardless. What Cloud Linux does is it holds you accountable for the resources you are consuming without punishing other users on the same box.
But, in time, ways to limit usage started to pop-up. They're a great benefit to stability, but I'm not too sure if, at the end of the day, they don't come at a net cost to the customers. At least servers have gotten a lot more powerful over time, so $7 can still go a long way, even if many limits are in place.
Can you let me know which reseller hosting account is best in terms of service and support?
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02-20-2012, 08:07 AM #14Web Hosting Master
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Reliable reseller hosting providers suspend the resold account only that used many resource. If the reason is a malicious file when they disabled it and help you fixing the issue. If they don't when they are an untrustworthy provider and stay away from them. Read reviews on WHM before purchase. I recommend Hostdime or Surpasshosting.
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02-20-2012, 10:41 AM #15Junior Guru Wannabe
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02-20-2012, 12:05 PM #16Moving the Web Forward
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02-20-2012, 12:10 PM #17Moving the Web Forward
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Of course not, but my point is you are going to encounter those types of performance issues regardless (with or without cloud linux). No reputable web hosting company is going to let one shared web hosting account bring down the performance of the entire server. All cloud linux does is help make the policing of those resources much easier.
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02-21-2012, 02:16 AM #18
I use CloudLinux, and it's been great on my servers. When an individual account gets compromised, only 25% of server resources are lost until the issue is fixed, thus leaving 75% for the other websites and WHM administrative interface to fix the issue.
If you get reseller hosting, definitely get one with cPanel installed on CloudLinux. Most hosts will only suspend the offending account, but servers with CloudLinux installed may grant you enough time to fix the issue yourself before it becomes a problem for the entire server.
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02-21-2012, 06:24 PM #19Retired Moderator
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Yes, but that was never purpose of shared web hosting.
If you go to the extreme and throttle each shared hosting account to the precise share what they paid for, they all end up basically on tiny-tiny VPSs that sit idle for 99.9% of the time, and when something anything is required of them, they just can't cope.
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02-22-2012, 05:27 AM #20Newbie
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The particular domain that creating load only can suspend. It will not affect the other accounts there in this reseller account.
Things to keep in mind to avoid account suspension:
* Avoid hosting popular images or videos on your account
* Avoid hosting high resources scripts and mySQL database calls
* Keep your billing information up to date
* Do not host files that would violate copyright rules and regulations
If your account has become suspended:
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02-24-2012, 05:20 AM #21Junior Guru Wannabe
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Sometimes when you reach high bandwidth very fast, your account will be suspended.
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02-24-2012, 06:25 PM #22★ GlowHost ★ → Affordable Managed Web Hosting Since 2002.
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02-24-2012, 10:17 PM #23Web Hosting Master
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no, in a reseller account the 1 cpanel would be suspended. You should place 1 domain per cpanel to avoid having all domains shut down.
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02-24-2012, 10:30 PM #24Web Hosting Master
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