Results 1 to 7 of 7
Thread: web server and SERP problem
-
03-23-2010, 11:55 AM #1New Member
- Join Date
- Mar 2010
- Posts
- 3
web server and SERP problem
Hi, I'm hoping someone here can help shed some light on a problem I'm having with a clients website.
Website sits on its own on an xserve server and is set as the primary/default site. last week at some point, someone mistakenly pointed another domain name at the server. Google then ranked this domain using our site and effectivlely took over our search rankings.
search results still showed our copy/tags but listed the url as the wrong website. i.e. wrongwebsite/home
We had made no changes to our site or server.
Does anyone have an idea of why this could happen?
Many thanks in advance
-
03-23-2010, 03:02 PM #2Web Hosting Industry Expert
- Join Date
- Dec 2007
- Location
- Indiana, USA
- Posts
- 19,196
Unless your server is improperly configured it should only respond to domains configured to be served by it... If it is improperly configured and it did respond for this other domain that isn't yours then you probably just lost your SERPs and rankings.
The only thing I would suggest is 1) making sure the server is properly configured and 2) submitting your site/sitemap to Google to see if they can't maybe switch back to you.█ Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
█ Ultra-Fast Cloud Shared and Pay-By-Use Reseller Hosting Powered by LiteSpeed!
█ cPanel • Free SSL • 100% Uptime SLA • 24/7 Support
█ Class-leading support that responds in minutes, not days.
-
03-23-2010, 04:03 PM #3New Member
- Join Date
- Mar 2010
- Posts
- 3
Hi Michael
Thank you for getting back to me.
As I understand it, the server was configured to direct any traffic to the clients site, so that some dormant domain names that the client has automatically put the user infront of their live website - this has been the situation for a number of years.
The issue has only cropped up as someone has pointed an 'unknown' domain at the server.
When you say improperly configured, does that refer to simply telling the server not to serve other domains or something deeper within the server settings?
Interesting that google then chose to rank this 'new' domain above the established and correct one?!
-
03-23-2010, 04:08 PM #4Web Hosting Master
- Join Date
- Feb 2010
- Location
- Maryville Tennessee
- Posts
- 1,904
-
03-23-2010, 04:58 PM #5New Member
- Join Date
- Mar 2010
- Posts
- 3
We have contacted google and explained whats happened. To their credit the SERP have seemingly reverted back/ammended today.
Now need to review whats happened and ensure it can't doesnt happen again.
Are their specific xserve configurations that would ensure this doesn't happen or moving the clients domain off as the default domain name for the server sufficent?
-
03-23-2010, 05:04 PM #6Web Hosting Industry Expert
- Join Date
- Dec 2007
- Location
- Indiana, USA
- Posts
- 19,196
I don't know anything about xserve (and I've never heard of it)... I would suggest contacting your provider to discuss the issue with them.
█ Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
█ Ultra-Fast Cloud Shared and Pay-By-Use Reseller Hosting Powered by LiteSpeed!
█ cPanel • Free SSL • 100% Uptime SLA • 24/7 Support
█ Class-leading support that responds in minutes, not days.
-
03-23-2010, 05:35 PM #7Web Hosting Master
- Join Date
- Mar 2010
- Location
- New Jersey, USA
- Posts
- 613
█ Tula Networking
█ Quality Affordable Shared web hosting, Dedicated servers and Domain names since 2001
█ Parallels Pro Control Panel
█ 24/7 Support | Personal Service
Similar Threads
-
better SERP??
By schrewkathy in forum SEO / SEM DiscussionsReplies: 16Last Post: 04-14-2010, 04:19 AM -
web server problem- Please help
By karumb2 in forum Hosting Security and TechnologyReplies: 17Last Post: 04-06-2007, 10:45 AM -
Problem with web server
By wseyller in forum Hosting Security and TechnologyReplies: 8Last Post: 02-20-2006, 05:35 PM -
PWS web server problem
By lorddog in forum Hosting Security and TechnologyReplies: 5Last Post: 08-16-2001, 07:05 AM -
PWS web server problem
By lorddog in forum Hosting Software and Control PanelsReplies: 0Last Post: 08-12-2001, 10:20 AM