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Thread: ikcs.net

  1. #51
    £49.99 per year: 1gb Hosting Package

  2. #52
    are you using your own nameservers?
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  3. #53
    I have the domain, and it's pointing to their servers as email is still up (thank god).

  4. #54
    ok, its just that a lot of changes are being made at the moment which would of affected this but if your DNS is being done by IKCS then at least its being updated
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  5. #55
    Lawrence Geib is (as far as I am aware) filing for bankruptcy due to large debts.

    All IKCS systems that are hosted in racks at IP House will be disconnected this Friday.

    The chances of getting any money back are close to nil I'm afraid.

    Anyone who has a server co-located with IKCS in IP House should get in contact with Othellotech ASAP. I was one of those affected, and Othellotech have been brilliant in the way they have dealt with a pretty awful situation.

  6. #56
    Ah great stuff......How about a small claims court claim?

    We are a charity, so aren't exactly in the money!

  7. #57
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    I used to help out with iKcs (for free) so I have copies of all data from their webserver 'Stella' as I shared the server with Lawrence for hosting some of my personal clients. Simply contact me if you require it and I'll even give you a few months free hosting of equivilant service... no ******** like iKcs - I have a small company yet at least I stay small and pay my bills!
    Sean McRobbie - Specialising in virtualisation since 2005.
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  8. #58
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    Quote Originally Posted by deltron View Post
    Lawrence Geib is (as far as I am aware) filing for bankruptcy due to large debts.

    All IKCS systems that are hosted in racks at IP House will be disconnected this Friday.

    The chances of getting any money back are close to nil I'm afraid.

    Anyone who has a server co-located with IKCS in IP House should get in contact with Othellotech ASAP. I was one of those affected, and Othellotech have been brilliant in the way they have dealt with a pretty awful situation.
    Theyre not being brilliant with my host about getting it dealt with, I have a server hosted with a friend who had a rack with IKCS, and Othello want a contract taking with them at 4x the price IKCS where offering before the servers can be accessed. Rob from Othello is refusing to allow the host to go and collect the servers unless a contract is taken. Im having to seek legal advice regarding the situation, I believe the same thing has happened with ukservers as well. I would stay away from Othello and IKCS from whats happening to me and others.
    Last edited by AdamGz0r; 05-26-2007 at 08:13 AM. Reason: typo

  9. #59
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    Quote Originally Posted by AdamGz0r View Post
    I have a server hosted with a friend who had a rack with IKCS
    I very much doubt that, as the IKCS customers with their own racks have all long been dismissed.

    All the IKCS former clients that were collocated with Othello have been informed of the situation(s), and we are pleased that the majority of them migrated to dealing with us directly, so that they could remain online, on a reliable network, utilise the same IPs etc.

    Othello dont and have never operated at the "suicidal" pricing level, which is why after 12 years we're still here, yet I watch other colo providers go bust on a weekly basis.

    Adam, I cant talk publicly about individual cases, especially ones I've never heard of, you shoudl talk to your colo supplier, they should talk to whomever their supplier is/was and so on up the (it seems ever growing) chain.
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  10. #60
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    So what about the small minority of customers who do not wish to migrate to you, you are refusing them access to collect they're equipment unless they pay huge fees in excess of over £5000, why is that exactly?

    Colo supplier was with IKCS who you have taken over, and you are now directly in talks with the host as it's your name that has been directly included in email conversations.
    Last edited by AdamGz0r; 05-26-2007 at 09:14 AM. Reason: typo

  11. #61
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    Quote Originally Posted by AdamGz0r View Post
    So what about the small minority of customers who do not wish to migrate to you
    They need to make arrangements with their existing supplier(s)
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  12. #62
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    Unfortunately IKCS no longer exist so I assume it would be you, Ill be quite happy to show emails here that you and the host have had directly that have been forwarded to me, and still you elude the question as to why you refuse to let hardware to be collected for customers who dont have contracts with you.

  13. #63
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    Quote Originally Posted by AdamGz0r View Post
    so I assume it would be you
    You assume incorrectly.

    Quote Originally Posted by AdamGz0r View Post
    customers who dont have contracts with you.
    If they dont have a contract with us, then they are not one of our customers - they're a customer of someone else, and should take up any issues they have with their supplier.
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  14. #64
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    Rob is perfectly right, your contract is with your supplier.

    If you cant get in touch with your supplier contact trading standards or go to small claim court, will cost you £35 depending on where you live. But if your box is of high value (£1k+) you might not be able to use small claims.

    If othellotech had purchased ikcs then othellotech would be your supplier they didn’t, ikcs have gone down the pan, they are still your supplier, your kit is still their responsibility, i.e. their liable for any loss or damage.

    If you can find ikcs postal address you can always drop round and say hello, always better to do these things in person.
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  15. #65
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    Seeing as you bought IKCS rob then you buy all theyre problems and customers if they want to stay with you then yes you have every right to up the price of the contract but for those who dont wish to stay you seem to have a problem letting them have the hardware back, my question which you still HAVENT answered is why?

    So what are you doing with your current customers too who want to leave rob not letting them have theyre hardware back too?

  16. #66
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    Quote Originally Posted by AdamGz0r View Post
    Seeing as you bought IKCS
    I have no idea where you get that idea from but Othello Technology Systems Ltd have not purchased IKCS
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  17. #67
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    From the emails you've been sending, client list you magically obtained, if you want I can just show the emails and we can all see how othello operates.

  18. #68
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    AdamGz0r - threats are not going to get your hardware back.

    As far as I’m aware othellotech did not purchase ikcs. That means THEY ARE NOT YOUR SUPPLIER!

    They can of course move clients who want to be rescued, hence new contract directly with othellotech.

    Again your equipment is your supplier’s problem not othellotech

    The saying “you get what you pay for” comes to mind
    Chris Daley :: Dwebs Ltd :: Company No. 05603664 :: 0330 22 90 666
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  19. #69
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    Adam,

    IKCS rented racks from various suppliers then sublet them. Who were they renting the rack from that contains your equipment? And were they renting rack and transit from the same supplier or splitting the two?
    Last edited by garrence; 05-26-2007 at 02:12 PM.

  20. #70
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    You do get what you pay for. What on earth would you expect else from IKCS, a company that was advertising £15 a month colo and slagging customers off on public forums when it went wrong?

    IKCS it seems were reselling left right and centre.

    Just because IKCS was an Othello customer, doesn't make Othello bad.

    I highly doubt they are demanding £5000 for kit. We used to use Othello for racks before we grew, and despite some hickups along the way, Rob was a decent and genuine person. Nothing like IKCS.

    I must admit, Rob does have a serious flaw as a business person. His economical ethos is to charge what it's worth! It's a pity other UK colo providers don't follow ball, and in such widespread cases, didn't offer such turdular support because they are one-man-bands who can't afford otherwise.

    The co-location industry in the UK, bar a few decent companies is totally messed up.

    Before you start assuming and spouting crap about Othello, I would suggest you do a little research on pricing and as I said before, wise up!
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  21. #71
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    Adam

    As much as I enjoy dangling the odd morsel for Scandinavian under-bridge dwellers ...

    All the answers to your questions can be obtained here
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  22. #72
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    Quote Originally Posted by [inx]Olly View Post
    You do get what you pay for. What on earth would you expect else from IKCS, a company that was advertising £15 a month colo and slagging customers off on public forums when it went wrong?

    The co-location industry in the UK, bar a few decent companies is totally messed up.

    Before you start assuming and spouting crap about Othello, I would suggest you do a little research on pricing and as I said before, wise up!
    Well said Olly!

    We've experienced certain colo companies first hand, some shouldn’t be in business or have already vanished

    Not used Mr. Golding directly but he helped us out of a tight spot last year and i hear nothing but praise from many people
    Chris Daley :: Dwebs Ltd :: Company No. 05603664 :: 0330 22 90 666
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  23. #73
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    He could maybe do the decent thing he doesnt seem to have a problem letting customers access theyre hardware from the takeover/buyout whatever who wish to take contracts with him but the ones who dont he wont, he simply says contact the supplier but its a totally different story if you want to stay, rob knows its impossible to get a hold of ikcs, 2 examples my host and the highly respectable ukservers.com are not being allowed just to collect theyre hardware. and from £200 for 1/4 rack to £800 that just seems totally unreasonable.

  24. #74
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    Take legal advice but I’m sure any decent lawyer in the land will tell you, you cannot go to your suppliers supplier, they do not have a contract with you therefore they do not have to deal with you.

    Are you sure IKCS had your equipment in the rack(s) they rented from othellotech?

    You will not get your equipment back like this you need to file for legal action against ikcs, if i remember rightly he was a sole trader, the ltd was dissolved a long time ago. If he was a sole trader he is financially responsible for any loss or damage.

    But you may have to cut your losses on this one. It was clear the prices IKCS were offering colo at they just needed the money fast.

    Take legal advice but I think they will tell you as much as I’ve said and other people have said.
    Chris Daley :: Dwebs Ltd :: Company No. 05603664 :: 0330 22 90 666
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    My views are my own and not those of my company.

  25. #75
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    If you cant goto the suppliers supplier then why and how can the othello goto the customers customer

    And Im 100% sure it was in the racks as everybody elses was and like I said people where offered a contract with Othello and those who didnt want to take are left to the sole discression of Rob. Im not the only one its happened to. And as for using this topic as a discussion to get my hardware back you couldnt be more wrong, I didnt start my first response to this topic on that manner.

    Rob knows he has the hardware and he knows exactly what Im going on about and theyre are email discussions proving it. Putting it in simple terms if no contract is taken with him then he makes you take the long route in getting the hardware back. Any people who have tried to leave Othello want to respond and clear some light as to how Rob handles the return of property?

    Nice to see another user from Blackpool on here anyway.
    Last edited by AdamGz0r; 05-26-2007 at 09:45 PM. Reason: .

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