If you need on-demand IT support, outsourced staff, or Linux expertise, rackAID provides Linux system administration and diagnostic services.

rackAID’s case-based support program allows you to tap into our technical expertise without contracts or long-term commitments. Our team can manage a wide range of technical support issues. By using a multi-stage approach, we set clear troubleshooting goals that control costs while delivering results. Dozens of web hosting, web design and marketing companies use rackAID to solve their IT support issues. Here are just a few of the Linux support services they use.

Server Support Services

  • Server Setup – We can optimize your new server’s security, performance and settings.
  • Troubleshooting – We get to the root of your server’s issues so that errors don’t resurface.
  • Database Support – We offer basic and advanced server support for MySQL.
  • Email Issues – We optimize email systems to improve performance and reduce delivery failures.
  • Server Stability – We can build a support package to keep your server running error-free.
  • Performance – We identify performance bottlenecks and develop solutions to eliminate them.
  • Migration Services – We provide comprehensive migration planning services, so that server moves go smoothly.


Business Benefits

  • Eliminate historical issues that plague IT reliability.
  • Control costs due to a stable, optimized IT environment.
  • Deploy new services confidently knowing you have a trusted IT advisor.
  • Increase client confidence as historical problems are resolved permanently.
  • Improve staff productivity due to fewer unexpected service outages.
  • Improve security through professional, standardized server management.
  • Grow quickly without being hampered by the lack of IT resources or expertise.


Management Services

If you want to take a proactive business approach rather than reactive, consider our management and backup services. These subscription-based services deliver the peace of mind that your IT support team will always be there when you need them.

Let’s talk and create a support plan to meet your needs. Contact rackAID today.