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09-18-2004, 02:43 AM #1Junior Guru Wannabe
- Join Date
- Jan 2003
- Posts
- 30
E-mail Issues... Please Help URGENT.
One Client of mine keeps getting e-mail issues... He cannot send from comcast nor his Email address on his server to my email address on the same server...
ERROR LOGS:
A message (from <cozymusic@comcast.net>) was received at 18 Sep 2004 2:36:44 +0000.
The following addresses had delivery problems:
<brandon@sightless.net>
Permanent Failure: Other address status
Delivery last attempted at Sat, 18 Sep 2004 02:36:51 -0000
Reporting-MTA: dns; comcast.net
Arrival-Date: 18 Sep 2004 2:36:44 +0000
Final-Recipient: rfc822; <brandon@sightless.net>
Action: failed
Status: 5.1.0 MAIL FROM: <cozymusic@comcast.net> 550
REPLY: 550_Administrative_prohibition
Diagnostic-Code: smtp; Permanent Failure: Other address status
Last-Attempt-Date: Sat, 18 Sep 2004 02:36:51 -0000
From: cozymusic@comcast.net <cozymusic@comcast.net>
Date: September 17, 2004 9:36:41 PM CDT
To: Brandon Sugano <brandon@sightless.net>
Subject: Fwd: Returned mail: delivery problems encountered
FYI - double returned
Begin forwarded message:
From: Mail Delivery Subsystem
<mailer-daemon@comcast.net>
Date: September 17, 2004 9:34:17 PM CDT
To: <kenny@cozyrecords.com>
Subject: Returned mail: delivery problems encountered
A message (from <kenny@cozyrecords.com>) was received at 18 Sep 2004 2:34:02 +0000.
The following addresses had delivery problems:
<brandon@sightless.net>
Permanent Failure: Other address status
Delivery last attempted at Sat, 18 Sep 2004 02:34:16 -0000
Reporting-MTA: dns; comcast.net
Arrival-Date: 18 Sep 2004 2:34:02 +0000
Final-Recipient: rfc822; <brandon@sightless.net>
Action: failed
Status: 5.1.0 MAIL FROM: <kenny@cozyrecords.com> 550
REPLY: 550_Administrative_prohibition
Diagnostic-Code: smtp; Permanent Failure: Other address status
Last-Attempt-Date: Sat, 18 Sep 2004 02:34:16 -0000
From: kenny@cozyrecords.com <kenny@cozyrecords.com>
Date: September 17, 2004 9:33:59 PM CDT
To: Brandon Sugano <brandon@sightless.net>
Subject: Fwd: Returned mail: delivery problems encountered
FYI
Begin forwarded message:
From: Mail Delivery Subsystem
<mailer-daemon@comcast.net>
Date: September 17, 2004 9:25:52 PM CDT
To: <kenny@cozyrecords.com>
Subject: Returned mail: delivery problems encountered
A message (from <kenny@cozyrecords.com>) was received at 18 Sep 2004 2:25:48 +0000.
The following addresses had delivery problems:
<alan@cozyrecords.com>
Permanent Failure: Other address status
Delivery last attempted at Sat, 18 Sep 2004 02:25:51 -0000
Reporting-MTA: dns; comcast.net
Arrival-Date: 18 Sep 2004 2:25:48 +0000
Final-Recipient: rfc822; <alan@cozyrecords.com>
Action: failed
Status: 5.1.0 MAIL FROM: <kenny@cozyrecords.com> 550
REPLY: 550_Administrative_prohibition
Diagnostic-Code: smtp; Permanent Failure: Other address status
Last-Attempt-Date: Sat, 18 Sep 2004 02:25:51 -0000
From: kenny@cozyrecords.com <kenny@cozyrecords.com>
Date: September 17, 2004 9:25:47 PM CDT
To: Alan Sugano <alan@cozyrecords.com>
Subject: key question
WHAT IS THE PROBLEM!?!Sightless Network
http://www.sightless.net
Business Imaging Services / Hosting
EMAIL: brandon@sightless.net AIM: Sightlessnet
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09-18-2004, 03:08 AM #2the cloud is a lie
- Join Date
- May 2004
- Location
- NYC
- Posts
- 793
Well, looks like there are a lot of 550 Administrative prohibition errors in there.
My only guess (and I'm no expert here) is that he's been blocked by comcast. There's been a lot of news in the tech community recently about how comcast has been disconnecting zombie email relays. These are machines which have been taken over remotely and are used by spammers to blast out emails. The owners of the machines never even know they've been taken over to begin with, and aren't aware that they've been acting as spam relays.
Just a thought. Have your friend contact comcast to see if this is the case.
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09-18-2004, 11:15 AM #3Junior Guru Wannabe
- Join Date
- Jan 2003
- Posts
- 30
huh?
(Sightless Network
http://www.sightless.net
Business Imaging Services / Hosting
EMAIL: brandon@sightless.net AIM: Sightlessnet
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09-18-2004, 11:43 AM #4Aspiring Evangelist
- Join Date
- Jan 2004
- Posts
- 448
Comcast is likely blocking access to port 25 for SMTP service.
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09-18-2004, 11:59 AM #5/me dawns tinfoil hat
- Join Date
- Jul 2004
- Location
- Scottsbluff, NE
- Posts
- 1,965
Have your friend call up comcast and check to see if they've shut off his email privaliges
$this->hasFlavr() ? $nom->nom('nom') : $want->doNot()
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09-18-2004, 12:13 PM #6Web Hosting Master
- Join Date
- Mar 2004
- Location
- England
- Posts
- 819
Yeah we've had problems with some of our clients and comcast as well - I can't remember if we managed to solve it actually I think the user just moved ISPs(!)
AndrewNetHosted - UK based hosting solutions.