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Thread: Servint down?

  1. #76
    Quote Originally Posted by scottc View Post
    I finally reached someone by phone and they said there were network problems that have been fixed. The help desk is still broken, but at least my server is back online.
    Yep, I was down for 30 mins. Help desk database kept throwing errors. I was just about to call but then it came back up. This was not ServInt-wide. Not all of my servers were down.

  2. #77
    Join Date
    Apr 2010
    Location
    Dhaka, Bangladesh
    Posts
    77
    Quote Originally Posted by HostingSince1995 View Post
    Yep, I was down for 30 mins. Help desk database kept throwing errors. I was just about to call but then it came back up. This was not ServInt-wide. Not all of my servers were down.
    My server is up & running without any issue.

  3. #78
    Join Date
    Oct 2005
    Posts
    517
    Quote Originally Posted by cbtrussell View Post
    This is the biggest outage they've had in the 8 years since we first opened an account. I hope they get it sorted out quickly.
    That's unfortunately not been the case for us. In the first week of May, the host node of one of our VPSes suffered a massive array failure that knocked out the VPS for close to 24 hours. ServInt gave a full month's credit for the outage, but it's small consolation, because we lost that client permanently.

    In this incident (29th June), 4 of our VPSes were affected and each suffered an outage of approximately 195 minutes. We have requested for service credits for these too.

    We have been with them for nearly 8 years too, so I hope this recent trend of outages won't continue for long.
    Last edited by ramdak5000; 07-15-2014 at 04:55 AM. Reason: typo

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