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  1. #26
    euhm, so what's taking so long? :-/
    (tried sending you a PM, but not enough user rights)
    Thx for your reply though!

  2. #27
    Join Date
    Jun 2010
    Location
    Amsterdam, Netherlands
    Posts
    21
    no idea.

    If you have any questions you can mail me at info@bitency.nl

  3. #28
    It's amazing that while they are still paying DataHouse, they have decided to shut down their servers!
    I suppose bitdot does have their alternative mailing address and he could either ask on our behalf as to why they have been down or provide us with their email address!
    BTW, is there any way for bitdot to find out if ManagedPHP's servers have hardware related problems?

  4. #29
    Join Date
    Jun 2010
    Location
    Amsterdam, Netherlands
    Posts
    21
    They pay not DataHouse, they are a client of ours. And we are a customer of DataHouse.

  5. #30
    bitdot,
    You got to realize that your client has run away on us and we have been left stranded. If you have any alternative email address of the folks at managedPHP, can you please ask the folks at managedPHP on our behalf as to why they have been down or provide us with their email address?
    If they are not coming back, fine! But as for me, I need to know that they will never come back before putting in 2+ weeks to get my websites up with old backups!

  6. #31
    same here, ...

  7. #32
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    17
    Quote Originally Posted by bitdot View Post
    Not yet.

    I can tell you only that the server of ManagedPHP is still in our colocation rack.

    That's all I know.
    If you have the server there then can we get backups of our data from you as now 10 days my sites have been down and after all this time I would say it doesn't look like they will be back online.

  8. #33
    bitdot,
    Why don't you put their server back up, let us download our data and shut it down after that?
    Your help will be highly appreciated! You must understand that we are in a real bad situation right now!

  9. #34
    Join Date
    Jun 2010
    Location
    Amsterdam, Netherlands
    Posts
    21
    Their server is on, I can not give data and have no backups of them data.
    It's their own server which is our colocated by us.

    And a alternate email address I have not.

  10. #35
    How do you keep contact with them if you don't have any alternative email address? Phone numbers??

  11. #36
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    17
    Quote Originally Posted by bitdot View Post
    Their server is on, I can not give data and have no backups of them data.
    It's their own server which is our colocated by us.

    And a alternate email address I have not.
    Thanks for trying to help us

    If you have same email adress as we have for them then they will not be receiving it as their site is down as well so they will not be able to get it.

    Before their site (and their customers) went down emails were getting returned as undeliverable due to their mailbox quota being full.

  12. #37
    Join Date
    Jun 2010
    Location
    Amsterdam, Netherlands
    Posts
    21
    The alternative e-mailadres bounce also.
    If I have more info I'll let you know here.

  13. #38
    I was have huge problems with Managedphp hosting, my site sometimes was know be down and for 30 days, but from this year they are awfull, they dont answer on mails 3-4 weeks and more, i was paying them 25 $, now i was move to other hosting and i am paying only 5.95$ and in last 3 months i wasnt have any probelm with new hosting. My new hosting send mail when their servers will be down for 2-3 minutes, while managedphp wasnt send any mail when their servers was down and for few weeks. Managedphp hosting is worst hosting ever, if you have site move quick you can. I was loose hundreds of members on ym forum and topics, plus i was loose huge money beause them.

  14. #39
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    17
    Quote Originally Posted by bitdot View Post
    The alternative e-mailadres bounce also.
    If I have more info I'll let you know here.
    Shame email adress you have also bounces .. thought we might be lucky and you have an email address that was working.

    Thanks again for coming here and trying to help

  15. #40
    Quote Originally Posted by sdrj View Post
    Shame email adress you have also bounces .. thought we might be lucky and you have an email address that was working.

    Thanks again for coming here and trying to help
    Their FaceBook page is now gone as well.

    I don't have a huge amount of data to try and get, but it's just a hassle to have to deal with this.

    ANY communication from these guys would be nice.

  16. #41
    Quote Originally Posted by sdrj View Post

    Before their site (and their customers) went down emails were getting returned as undeliverable due to their mailbox quota being full.
    ... let's hope they only took a vacation?
    dunno, trying to be optimistic? :-/

  17. #42
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    17
    Quote Originally Posted by Bcreativ View Post
    ... let's hope they only took a vacation?
    dunno, trying to be optimistic? :-/
    Think that is being very optimistic

    Would not believe that they are all on hols at the exact same time

  18. #43
    As Chuck pointed out, their FB page has been taken offline. BCreativ, if they could pull their FB page down when in vacation, they could have also cared to leave a msg on their FB page.
    I should also start to move my files to a new server. Damn, I will never forget to take backups from now on!

  19. #44
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    17
    Take it no one has any further news ?

  20. #45
    Quote Originally Posted by sdrj View Post
    Take it no one has any further news ?
    Yeah, right...

    I've given up by now. Great business practices, guys.

  21. #46
    So, for what it's worth, ManagedPHP's website just popped back up TODAY.

    Figures...1 day after I switch hosts.

    At least I'll be able to easily cancel my services now, after I slide back and grab my data.

  22. #47
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    17
    Quote Originally Posted by Chuck W View Post
    So, for what it's worth, ManagedPHP's website just popped back up TODAY.

    Figures...1 day after I switch hosts.

    At least I'll be able to easily cancel my services now, after I slide back and grab my data.
    Maybe their site has but mine still not there ... have to see if it does later

  23. #48
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    17
    Would you believe it .. managedphp is down yet again

  24. #49
    Join Date
    Jul 2011
    Location
    London, UK
    Posts
    17
    Another 3 days and still down

    How can a host disappear for almost 2 weeks and come back for one day and then disappear again

    What can cause this (other than them folding up without notifying their clients) ?

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