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  1. #1

    UK Reseller - white label support - R1Soft backups

    Hi

    I am new to webhosting talk. I hope I am asking this in the right way.

    I am after a new Reseller Hosting plan. Key features that I am after are
    * UK datacenter - or cloud hosting with one of the servers in the UK
    * White Label Support - so my clients can email support@myresellerdomain.com and get suitable replies when I am not available.
    * R1Soft backups - with at least 7 days worth of backups available. Preferable with the client able to restore them from cPanel, or at least for the client to be able to restore them via the white label support.
    * Linux hosting with cPanel and WHM
    * Deidcated IP address
    * ability to give certain users SSH access.

    I think that they are the main things

  2. #2
    Join Date
    Aug 2010
    Posts
    24
    Not sure about White Label Support but try

    http://www.alkolyne.co.uk/

    I'm with them now + they're amazing!

  3. #3
    Join Date
    Feb 2006
    Posts
    5,393
    http://www.ezpzhosting.co.uk/ offers UK reseller accounts with end-user support. They have a generally good reputation here, and are an established company.
    WHMEasyBackup.com - Take Control Of Your Backups!
    Complete Backup Solution For WHM Reseller Accounts

  4. #4
    Join Date
    Jul 2002
    Location
    UK
    Posts
    520
    +1 for EZPZ
    Bloory
    Watch this space...

  5. #5
    Have a look in the offers section for UK hosts.

    Use Ctrl + F with UK to highlight posts with UK in them.

    Good luck
    Ashton Allen | FuseWeb Limited
    Premium UK Webhosting
    | Shared Hosting | VPS | Reseller Hosting | VOIP |
    FuseWeb.co.uk Or follow us on Twitter

  6. #6
    EZPZ Hosting is providing good Whitelabled UK Service..

  7. #7
    Join Date
    Mar 2012
    Posts
    346
    Ezpzhosting is a good host, dan is always willing to help you, Yes their user end support is fully whitelabled. they login to your whmcs and reply ticket from your whmcs. unlike other host they force you to use a third party helpdesk to overwrite the whmcs ticket system. worst of all. they dont even match with whcms... if your customer is a ex-reseller then he/her will know that you are using user end support

  8. #8
    Quote Originally Posted by AlpesInformatique View Post
    * White Label Support - so my clients can email support@myresellerdomain.com and get suitable replies when I am not available
    aka End User Support
    HostXNow - Shared Web Hosting | Semi Dedicated Hosting | Enterprise Reseller Hosting | VPS Hosting

  9. #9
    Join Date
    Apr 2007
    Location
    United Kingdom
    Posts
    1,861
    Quote Originally Posted by CokeSir View Post
    Ezpzhosting is a good host, dan is always willing to help you, Yes their user end support is fully whitelabled. they login to your whmcs and reply ticket from your whmcs. unlike other host they force you to use a third party helpdesk to overwrite the whmcs ticket system. worst of all. they dont even match with whcms... if your customer is a ex-reseller then he/her will know that you are using user end support
    Just to clarify we have a custom script that connects to the WHMCS API so your clients stay on your website and won't know the support is handled by anyone else. The tickets stay in your desk and our responses are pushed back so you can view any replies.

  10. #10
    Quote Originally Posted by FiberLightning View Post
    ezpzhosting.co.uk offers UK reseller accounts with end-user support. They have a generally good reputation here, and are an established company.
    I had a bad experience with EZPZ. I tried to use them about a year ago and asked for the switch over from my old server to happen at midnight on Sunday so I could deal with any issues before the end users noticed. EZPZ then went and did it straight away, at midday on Saturday when most of the sites were very busy. Not ideal for me.

  11. #11
    Join Date
    May 2011
    Location
    Netherlands
    Posts
    222
    Such a shame you had a negative experience with EZPZ as they are the company that I would heartily recommend as a good fit for your requirements.
    ItsmirHosting UK/EU Shared Hosting • UK & US VPS Hosting • Charity (NFP) Hosting
    Fast, Friendly and Reliable Hosting
    Litespeed Powered • cPanel • CloudLinux • Softaculous • Daily Offsite Backups
    30 Day Money Back Guarantee - 99.9% uptime - 24/7 Dedicated UK support

  12. #12
    Join Date
    Jul 2002
    Location
    UK
    Posts
    520
    How far away from your needs are rshosting.com? They've been around for some years and have an excellent reputation.
    Bloory
    Watch this space...

  13. #13
    Have you checked EZPZ?
    They are good provider in UK
    and Eleven2 is offering UK Server too, (Not sure about their UK Server Stability)
    ☆☆ RoyalNode Web Hosting☆☆ In Business Since 2018 (3 Years)
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