Results 1 to 15 of 15
  1. #1

    Angry READYSPACE - ABSOLUTELY THE **WORST**

    Stay way away!

    1) Support is not 24 hours
    2) My site is down for over 12 hours and no support
    3) They deleted my domain A record in DNS
    4) Their DNS doesn't even recognise my site suddenly


    In short:

    1) Bad service
    2) Probably a 1 man bedroom doesn't care about their customer business
    3) Upset I paid 1 year in advance

    Terrible!

  2. #2
    Thanks for letting us all aware of the bad hosting.

  3. #3
    Join Date
    May 2011
    Posts
    14
    Thank you Gigaron. I like to stay away from these type of companies ha.

  4. #4
    Join Date
    May 2005
    Location
    Chicago, IL USA
    Posts
    1,430
    Hello Gigaron,

    WOW. Hate to hear about stuff like this....but I suppose it is good to know. Are they are reseller of some sort? kind of sounds like it. How long have you been with them?

    Can you include your domain that is hosted with them?

    Be sure to let us know how you make out and good luck!
    ||| Mike Bowers - Marketing Director
    ||| atOmicVPS LTD
    ||| OnApp Powered Linux & Windows Cloud Hosting ► [Shared] ► [Reseller] ► [VPS]
    ||| Follow the atOmicVPS Blog

  5. #5
    Join Date
    May 2011
    Location
    California, USA
    Posts
    208
    I checked their support portal and it appears that they have A LOT of maintenance issues. Being that they are based in Singapore, I would stay away. I hope you get a refund!
    Net Fusion Hosting
    Power and Simplicity Combined
    Experience true personal support!
    http://netfusionhosting.co

  6. #6
    Quote Originally Posted by NetFusionHosting View Post
    Being that they are based in Singapore, I would stay away.
    Why do you recommend to stay away from webhosts because they are based in Singapore? Doesn't look like a valid reason to me.

    Tom Tomson
    IP.MN - the fast and easy way to check your IP Number

  7. #7
    Quote Originally Posted by TomTomson View Post
    Why do you recommend to stay away from webhosts because they are based in Singapore? Doesn't look like a valid reason to me.

    Tom Tomson
    I'm confused too. hate Singapore?

  8. #8
    thanks for the review

  9. #9
    Join Date
    Nov 2009
    Location
    Auckland
    Posts
    461
    2 years ago, I got a client from HK and his server was from Readyspace HK. Though I'm not sure if Readyspace HK is a totally separate company or not, not sure if the support was from HK or SG. But to be fair, their support was good and it's 24/7.

  10. #10
    you are right..
    it's daytime in singapore now.
    i tried to chat with them, the live chat status show online, but eventually i had to send them message (offline)
    Looking for shared or reseller or VPS Hosting ?
    Try our service at https://www.sosys.net!
    Singapore - Indonesia - Malaysia

  11. #11
    Hi Gigaron,

    Thank you for your feedback. Our support is 24 x 7 via helpdesk.readyspace.com or you can e-mail us depending on which country you purchase services from. Would you mind providing me your support ticket so that we are able to look into the case for you?

    Hope to hear from you soon.

    David Loke

    Quote Originally Posted by Gigaron View Post
    Stay way away!

    1) Support is not 24 hours
    2) My site is down for over 12 hours and no support
    3) They deleted my domain A record in DNS
    4) Their DNS doesn't even recognise my site suddenly


    In short:

    1) Bad service
    2) Probably a 1 man bedroom doesn't care about their customer business
    3) Upset I paid 1 year in advance

    Terrible!
    Cloud Services for your business
    ReadySpace United States

    Don't just take it from us! Check out our Customer REVIEWS

  12. #12
    Join Date
    Jun 2010
    Location
    Modesto California
    Posts
    6,858
    Im curious to hear why they deleted your A and DNS records? Did they move you to a different server without telling you?
    Looking for an awesome VPS Offer? CLICK HERE

    "Knowing is not enough, we must apply. Willing is not enough, we must do." – Bruce Lee

  13. #13
    Join Date
    May 2011
    Posts
    33
    So far i have good experience with their services. Stead of that im having bad experience with those big hosting company(not good to mention the name).

    Sometimes everyone just having hard time overcome some critical issues. Calm down

  14. #14
    Join Date
    Oct 2002
    Posts
    5,178
    Quote Originally Posted by bananaEgg View Post
    So far i have good experience with their services.
    You share the same IP as the host and I'm sure that has something to do with it.
    If you have to operate your company behind the scenes or under a fake name, maybe it's time to leave the industry and start something fresh.

  15. #15

    Thumbs down Not great

    I have been on ReadySpace (Singapore) for a few years.

    Back when I started it was relatively easy to get on the phone with capable local techs who are directly able to touch my VPS.

    Now though, there is only one telephone number for us to call (+65 6496 0090) and this number goes to a foreign call center, I don't know where, but the pick-up time is usually quite fast. The guys sound American, and they are unable act on the servers, unable to directly reach the people who can act on the servers.

    As such response to down time is very slow.

    Support via email is also poor, because the response time is unpredictable, their emails do not quote your message, they often do not answer some of your questions, they often ask for info that you already told them.

    What's going on in ReadySpace?

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