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  1. #1

    Funny IXwebhosting live chat

    Hi everybody. I wanna share with you something funny that I came across. When I cancelled my IXwebhosting and tried to close my browser window a window popped up and said :

    Connecting to Agent...

    You have been connected to Grace

    Grace Says:Hi, I have just been authorized to offer a limited number of people a 20% discount. To receive your discount please CLICK HERE.

    You:hello

    Grace Says:Hi, my name is Grace thank you for visiting IX Web Hosting today!

    Grace Says:Is there anything I can help you with? Or if you would you like to take advantage of this huge 20% Discount, just CLICK HERE

    You:i want to know if ixwebhosting allow paypal

    Grace Says:It's 20% off your order for ANY hosting plan with 1 or 2 year billing period! CLICK HERE

    You:i want to know if ixwebhosting allow paypal

    Grace Says:To sign up with a 20% Discount, simply CLICK HERE

    You:i want to know if ixwebhosting allow paypal

    Grace Says:It's 20% off your order for ANY hosting plan with 1 or 2 year billing period! CLICK HERE

    You:i want to know if ixwebhosting allow paypal

    Grace Says:It's 20% off your order for ANY hosting plan with 1 or 2 year billing period! CLICK HERE

    Lol, this conversation is so funny. (I know that I am talking to computer)

  2. #2
    Join Date
    Nov 2003
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    To sign up with a 20% Discount, simply CLICK HERE

  3. #3
    Join Date
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    Quote Originally Posted by unity100 View Post
    To sign up with a 20% Discount, simply CLICK HERE
    Damn you!!!!!

    I clicked for an hour and still nothing! Now my mouse is in pieces cuz of this

    And i wanted that discount so much
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  4. #4
    Join Date
    Mar 2009
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    Quote Originally Posted by takerraj View Post
    Lol, this conversation is so funny. (I know that I am talking to computer)
    Or maybe Grace was desperate for a sale lol.. :-p
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  5. #5
    Quote Originally Posted by cabron View Post
    Damn you!!!!!

    I clicked for an hour and still nothing! Now my mouse is in pieces cuz of this

    And i wanted that discount so much
    Really! Then you do what I did. Go to IXWebhosting, click on signup now and complete the procedure till the last but one step and then close your browser. You will be connected to Grace again.... She will give you that 20% off link. And you can Click Here.

  6. #6
    Join Date
    May 2008
    Location
    Indore, India
    Posts
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    Dumb bot

  7. #7
    Join Date
    May 2007
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    Quote Originally Posted by takerraj View Post
    She will give you that 20% off link. And you can Click Here.
    ARRRRRRRRRRRRGGGGGGGGGGGGGGGGGGGHHHHHHHHHHHHHHHHHHHH!!!!!!!!

    NOT AGAIN!!!!!!!!!!!!!!!!!!!!!!!
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  8. #8
    Join Date
    Oct 2002
    Location
    Langley, BC
    Posts
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    Yeah we should have used a smarter AI
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  9. #9
    Join Date
    Nov 2009
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    Southern California
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    Reminds me of those annoying Head On commercials.

  10. #10
    Join Date
    Nov 2009
    Posts
    335
    IX FAIL , I love those automated live chats. They just waste their money because they do not really work anyways. If I went to buy hosting and the chat was automated I would just leave.
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  11. #11
    Join Date
    May 2008
    Location
    Northern, Michigan
    Posts
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    Lilly Umanskaya: Thank you for coming, my name is Lilly. How may I help you?

    you: There is a thread about you guys in WHT http://www.webhostingtalk.com/showthread.php?t=918695

    Lilly Umanskaya: Let me please check it.

    you: a copy of your live chat lol

    you: http://www.webhostingtalk.com/showthread.php?t=918695

    you: Just checking because they are saying you guys are bots haha

    Lilly Umanskaya: We offer live chat assistance provided by real operators only.

    Lilly Umanskaya: We have virtual live chat assistance that are offered discounts for sign up and that is all.

    Lilly Umanskaya: Grace is such live chat agent, when you sign up shared service with us, the window may occurs to provide you discount.
    The bots are just advertising Promo's they have real people on live chat.

  12. #12
    Join Date
    Sep 2004
    Location
    Chennai , India
    Posts
    4,632
    Bots are always real funny...

  13. #13
    If they have real people on live chat, then its well and good. But we have to accept the truth, that I experienced at IXwebhost.

  14. #14
    Here is my thing with the bot...Lol.
    Connecting to Agent...
    You have been connected to Grace

    Grace Say: Hey Wait! We would hate to see you go without seeing what's made us an Award Winning Host. So just this once we would like to offer you a special 20% discount. To take advantage of this one-time offer just CLICK HERE

    Grace Say: When you are ready just say 'Hi' and we can get started....

    You:ya...

    Grace Say: Sorry i didn't quite understand your question, can you rephrase it please..?

    You:no

    Grace Say: Remember this 20% Discount is only available today through this chat... We give you a 30-day money back guarantee too, so if you are not happy with our service for any reason, we will happily give you a full refund.

    Grace Say: So this is risk-free hosting, with award winning hosts and for a hugely discounted price! So what have you got to lose? Just CLICK HERE to receive your Discount!

    You:no

    Grace Say: Remember this 20% Discount is only available today through this chat... We give you a 30-day money back guarantee too, so if you are not happy with our service for any reason, we will happily give you a full refund.

    Grace Say: So this is risk-free hosting, with award winning hosts and for a hugely discounted price! So what have you got to lose? Just CLICK HERE to receive your Discount!

    You: shut up you bot

    Grace Say: OK, I will leave you alone now. If you decide you want your this offer just CLICK HERE
    Last edited by M Bacon; 01-18-2010 at 10:40 AM.

  15. #15
    @rlshosting

    Seems like Grace is now replying correctly. Good to see that. Do you still think that Grace is just a bot?

    By the way, why do they (Not only IX, there are many such webhosts) try to show online bots as agents (Many of us think that they are humans)? When someone wants to exit, they should have kept a pop-up saying that they have a discount. That will be much better, than pretending a online bot as human. But atlast, the quality of service matters...
    Last edited by takerraj; 01-18-2010 at 12:43 PM.

  16. #16
    is ixwebhosting stable and speedy?i want to cancel my account and ask for refund,quite unstable and sometimes as slow as a turtle.screw it.

  17. #17
    Join Date
    Jan 2010
    Location
    Fairlawn, NJ
    Posts
    4
    Hehe, automated bots.

  18. #18
    Join Date
    Jun 2009
    Posts
    1,219
    Quote Originally Posted by dingdelaotou View Post
    is ixwebhosting stable and speedy?i want to cancel my account and ask for refund,quite unstable and sometimes as slow as a turtle.screw it.
    Thank you for posting.
    I can offer you 20% discount on any turtle if you order directly.
    Click here!

  19. #19
    Join Date
    May 2007
    Location
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    Quote Originally Posted by Amitz View Post
    I can offer you 20% discount on any turtle if you order directly.
    Click here!
    NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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  20. #20
    Quote Originally Posted by Amitz View Post
    Thank you for posting.
    I can offer you 20% discount on any turtle if you order directly.
    Click here!
    I really want my turtle but your link wont let me goto it... -.-

    Wasted an hour trying to get a turtle XD

  21. #21
    Join Date
    Jul 2009
    Posts
    929
    Ewwwww, live chat bots.

  22. #22
    Join Date
    Jan 2008
    Location
    Malaysia
    Posts
    95
    that's funny.

    You: shut up you bot
    Grace Say: OK, I will leave you alone now. If you decide you want your this offer just CLICK HERE
    Grace is polite on replying.

    Thank you for posting.
    I can offer you 20% discount on any turtle if you order directly.
    Click here!
    I've decided to buy turtle at 20% off, where's the link?
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