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09-21-2009, 09:04 AM #1Aspiring Evangelist
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Cisco re-certification/IOS upgrades
On used equipment (for example, 6509s), is there any possibility of getting IOS upgrades from Cisco? Is there any sort of re-certification process? My only concern with used equipment is that often times the firmware is years old.
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09-21-2009, 09:42 AM #2Master of the Truth
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09-21-2009, 10:16 AM #3Aspiring Evangelist
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09-21-2009, 10:18 AM #4Master of the Truth
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I don't know the "correct" answer for that. I just know CCIE = access to all of ciscos IOSs.
I don't know the _full_ power of being a registered CCIE but given the power that they have within cisco and cisco expects them to be consultants for the most part I'd imagine it would be "ok".
Maybe a CCIE can chime in on this.Yellow Fiber Networks
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09-21-2009, 12:03 PM #5Web Hosting Master
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09-22-2009, 03:42 PM #6Web Hosting Master
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CCIEs only have access to the IOS for training purposes only.
Purchase smartnet get the IOS and do the upgrade yourself. If you're able to get downtime thats the best option....loading
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09-22-2009, 05:08 PM #7Aspiring Evangelist
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Stupid question, but is SMARTNet purchased for the SUPs or the chassis?
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09-22-2009, 05:48 PM #8Master of the Truth
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09-22-2009, 07:09 PM #9THE Web Hosting Master
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Karl Zimmerman - Founder & CEO of Steadfast
VMware Virtual Data Center Platform
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Cloud Hosting, Managed Dedicated Servers, Chicago Colocation, and New Jersey Colocation
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09-22-2009, 07:46 PM #10Master of the Truth
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09-22-2009, 08:51 PM #11Web Hosting Master
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if i remember correctly, its sold per chassis, but there are some modules which require their own smartnet. depending on what you are covering the cost can be prohibitive for smaller businesses. if you purchased the hardware second hand, cisco will make you pay for your "own" license for ios, in addition to the actual smartnet contract. the equipment is good, the support contracts are generally outlandishly expensive. sure they could just sell ios upgrades . . . but like most companies, they want $$$. the hardware replacement aspect is virtually worthless for all but the most expensive parts, its usually cheaper to just purchase parts on ebay etc . . but if you want ios upgrades, you have no choice.
Last edited by Microlinux; 09-22-2009 at 08:56 PM.
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09-22-2009, 09:33 PM #12Web Hosting Master
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Legally I think you have to go with Smartnet. I think also you can legally to get upgades of IOS from companies who are authorized to do that (cheaper). You can also get warranty from those or other companies separately. And also you can separate support contact from appropriate companies. Or you can get smartnet (we had it for several years - had an excellent Cisco support - they will ask you for a serial number of the chassis and will help you out with any problem that you've got in that device)
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09-22-2009, 10:39 PM #13Web Hosting Master
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other companies can provide hardware warranties or tech support but you can only get ios with smartnet, at least for the carrier and core stuff.
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09-23-2009, 12:18 AM #14Web Hosting Guru
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Our vendors typically supply us with IOS upgrades and handle all warranty issues. Not sure if this is legit or not but it its many times cheaper than getting a smartnet contract on each device. One would think Cisco would shut them down if it was illegal or take the "authorized vendor" tag from them...
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09-23-2009, 05:37 PM #15Web Hosting Master
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as far as ios, that's not legit (at least how its been explained to me). but, hey, its cheaper
Last edited by Microlinux; 09-23-2009 at 05:41 PM.
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