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  #1  
Old
Web Hosting Master
 
Join Date: Feb 2005
Location: United Kingdom
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Question

OVH SIP & Cisco SPA504G phone


I am trying to setup my Cisco SPA504G phone for OVH service, for some reason I have managed to connect to other providers without any issues, but with OVH system for some reason I can't hear anyone and the callers can't hear me, phone is dialling out and receiving calls only.

My settings are:
Proxy: sip.ovh.co.uk
Outbound Proxy: sip.ovh.co.uk
Use Outbound Proxy: Yes
Register: Yes
Display Name: xxxxxxxxxxxx
Password: *********
User ID: xxxxxxxxxxxx
Auth ID: xxxxxxxxxxxx
Use Auth ID: Yes
SIP Port: 5060
Preferred Codec: G711a <-- Tried G711u, G722, G729a
Second Preferred Codec: G711u
Third Preferred Codec: G722
-->Use Remote Pref Codec: Yes<-- tried
DTMF Tx Method: Auto
Dial Plan: (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)
Enable IP Dialing: No

Does anyone know how to setup the Cisco SPA504G phone on OVH services???

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  #2  
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Web Hosting Evangelist
 
Join Date: Nov 2009
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You should really be over at the OVH forums or contact their support for a faster response.

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  #3  
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Join Date: Feb 2005
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Quote:
Originally Posted by iserv View Post
You should really be over at the OVH forums or contact their support for a faster response.
they told me: they don't know.... I actually found the issue - the firewall on my router blocked the ports only for one device... the PC using exactly the same ports - without any issues.

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  #4  
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The VPS Specialist
 
Join Date: Aug 2003
Location: Edinburgh/London
Posts: 4,891
Haha, I had the same problem that took me ages to figure out with a Polycom.

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  #5  
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strange but the issue is back...

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  #6  
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Quote:
Originally Posted by alex-developer View Post
strange but the issue is back...
restarted the router firewall rules and the issues again disappeared - very odd and weird

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