Results 1 to 25 of 26
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03-04-2012, 05:19 AM #1Disabled
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- Dec 2011
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Server down - WorldStream
This is not the first time my server is down.
It has been down before too for several hours.
Currently, it's down from 3 hours and no reply from support department.
Customers are getting angry with me.
What to do ?
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03-04-2012, 06:03 AM #2Sam is here
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- Mar 2010
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- 822
Hello,
Did you try to give them a call and discuss this issue per phone? I have read many reviews from them and not all of them were happy reviews.
If you are thinking this is not a good provider for you, you can transfer your server in other datacenter.
-Saman█ Innovative Monitoring Solutions - Xitoring
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03-04-2012, 06:05 AM #3cout << m_subtitle;
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Depending on what SLA you agreed to, you could be out of hope on a reply in the weekend (out of (Dutch) office hours --> Monday-Friday 9:00 AM to 5:00 PM).
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03-04-2012, 12:31 PM #4Disabled
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- Dec 2011
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12 hours of downtime and still counting.
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03-04-2012, 12:56 PM #5Disabled
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- Dec 2011
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13 hours of downtime and still counting. (WorldStream)
I'm really pissed off right now.
13 hours of downtime at WorldStream and still counting.
Mind telling me some GOOD datacenters I can buy server from ?
And they can transfer my data ?
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03-04-2012, 01:04 PM #6Junior Guru
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- Jul 2010
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Was your previous thread not good enough?
If you're going to ask for information, consider giving some (like location).
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03-04-2012, 01:05 PM #7Disabled
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- Dec 2011
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I am in rage right now, so created another thread.
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03-04-2012, 01:06 PM #8cout << m_subtitle;
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Reported for a merge.
Again, due to the SLA you agreed to, you can probably forget about support in the weekends.
The number of hosts that meet that requirement is too big. Could you at least specify some desired specs, budget, location, content that's being hosted by you etc?
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03-04-2012, 01:07 PM #9Junior Guru Wannabe
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- Jan 2011
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- 75
Wow that is not good , what is there explanation?? What happened??
¦| Host Addon | Premium Web Hosting Services
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03-04-2012, 01:10 PM #10Disabled
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03-04-2012, 01:12 PM #11Disabled
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The number of hosts that meet that requirement is too big. Could you at least specify some desired specs, budget, location, content that's being hosted by you etc?
Minimum 8 GB ram, i5 processor and 10 TB + traffic.
Budget would be around $150-$200.
I currently pay $150 per month for WorldStream's server.
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03-04-2012, 01:12 PM #12Disabled
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- Feb 2012
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03-04-2012, 01:14 PM #13Disabled
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Do you have any idea on what the issue could be? Do you host VPS's on the Server or?
I am hosting shared accounts.
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03-04-2012, 01:14 PM #14Disabled
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03-04-2012, 01:17 PM #15Premium Member
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- Schiedam, The Netherlands
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Snel.com Self-managed hosting provider
Cloud VPS ★ Dedicated Servers ★ Colocation★
██ Send an email to sales@snel.com. Call us at +31 88 3 088 099.
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03-04-2012, 01:21 PM #16Disabled
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03-04-2012, 01:22 PM #17Disabled
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03-04-2012, 01:34 PM #18Junior Guru Wannabe
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Well most of the Netherlands providers do not provide support on weekends, but after asking for your log in details, they are supposed to reply. Atleast with what is causing the problem or simply reply what they can do or cannot do.
Check out the offer section and chat with some providers and ask if they provide 24x7 support, if not consider hiring a third party server management company for situations like this. If you wanna move, do your research and move to a provider which suits your requirements.¦| Host Addon | Premium Web Hosting Services
¦| Cloud Hosting | Dedicated Servers | VPS Hosting | Shared Hosting | SSL | Domains
¦| 99.9% Uptime | Budget-Personal/Enterprise US/EU/Asia [Offshore] Dedicated Servers
|¦ Premium VPS Hosting
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03-04-2012, 01:53 PM #19Always there
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█ Swiftway.net Your Business deserves our Quality - Experts on Hand since 2005. Europe & US locations, we operate our own network AS35017 Support response time <15 minutes 24/7
█ Introducing our new Entry level server line ! Support response time <15 minutes 24/7. Technology Fast 50 & Fast 500 award winning for multiple years, Your Business deserves Swiftway Quality.
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03-04-2012, 01:55 PM #20Premium Member
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- Schiedam, The Netherlands
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Snel.com Self-managed hosting provider
Cloud VPS ★ Dedicated Servers ★ Colocation★
██ Send an email to sales@snel.com. Call us at +31 88 3 088 099.
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03-04-2012, 03:25 PM #21Junior Guru Wannabe
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- Nov 2009
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- 97
Try out http://www.xirra.net/root-server/ its a new Sistercompany from http://www.core-backbone.com . They have prices like Hetzner but without Setup fee
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03-05-2012, 10:15 AM #22Disabled
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- Jan 2007
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- Netherlands
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Dear,
Sorry to hear of your problems. I cannot find your username in our system so if you could, please PM your e-mail address that is known in our system. We do offer support in the weekends so I'm really curious what happened with your server.
Regards,
Dirk
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03-05-2012, 01:34 PM #23Aspiring Evangelist
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03-05-2012, 01:39 PM #24The Guru!
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I can vouch for core-backbone. Very helpful staff and quality services.
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03-05-2012, 01:47 PM #25Cable Director
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- Aug 2007
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- Datacenter
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So is the issue already resolved now or not?
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