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Thread: WARNING: Netfirms
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06-10-2007, 11:35 AM #1Web Hosting Master
- Join Date
- Mar 2004
- Posts
- 1,016
WARNING: Netfirms
There's a major flaw in their system.
Although allow pushing (exporting) domain to a new account, but the account would retain YOUR personal as well as CREDIT CARD details, unless the NEW domain owner updates the info with his own. But incase he's not honest and doesn't update, he'll be using YOUR card
Only solution according to them is to contact their billing and ask them to turn off auto-renew. So the user can't auto-renew or see the complete card details, but the card still remains attached to the account.
Pretty Lame! Consider this before going with Netfirms.
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06-10-2007, 11:44 AM #2Web Hosting Master
- Join Date
- Mar 2003
- Location
- Canada
- Posts
- 9,072
Wait, can they view the complete credit card number without any asterisks?
Example:
4520************ ?
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06-10-2007, 12:10 PM #3Web Hosting Master
- Join Date
- Mar 2004
- Posts
- 1,016
No, just last 4 digits and expiry date. But still, if auto-renew is OFF, why won't they just allow removing the card!
To charge MY card in an unexpected situation? Doesn't seem right! They should just allow creating new account for free or anything else, but this isn't right.
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06-12-2007, 12:25 AM #4Junior Guru Wannabe
- Join Date
- Jun 2007
- Posts
- 66
Umm.. if they can't view your credit card number, is it a big deal? If they renew their domain with your credit card number, you report a fraudulent transaction with your bank, the bank sends a chargeback to the payment processor for Netfirms, and Netfirms then sends a charge or invoice to the real customer and locks that customer out of his account until he pays up. You're not liable for any charges to your credit card you didn't make.
That being said, I do agree that it's a lame system. In fact, they should allow the customer to remove their credit card from the account completely themselves.
Cheers,
DougDoug Mehus
http://doug.mehus.info/