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2Checkout Down/Very Slow?

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  #1  
Old
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Join Date: Feb 2003
Posts: 161

2Checkout Down/Very Slow?


Recurring sales for 2CO appear to be down. Well, not exactly down, but really really slow and timing out half the time with "page not found" errors.

Can anyone else verify? You'll have to click through a few times to check, it doesn't occur every time...



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  #2  
Old
Formerly orange-y
 
Join Date: Nov 2001
Location: Atlanta, GA
Posts: 632
I've been having problems using them as an interim solution for credit card processing. Customers have been getting blank pages and 500 errors. It's kind of annoying because I need them only temporarily and I'm sure everything will be right as rain when I'm done

Oh, are you on www or www2 for your account?

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  #3  
Old
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Join Date: Feb 2003
Posts: 161
Yikes! That sounds like the same problem I'm having. I just assumed it was a sporadic/temporary error, but it may have been going on for a while now.(first time I've clicked through my order form to check in a week or so)

I'm on the old www system by the way, not their new control system/panel.

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  #4  
Old
Web Hosting Guru
 
Join Date: Oct 2003
Posts: 346
i think its ok now.

  #5  
Old
Web Hosting Guru
 
Join Date: Oct 2003
Location: Singapore
Posts: 317
No, I can't even go to their web site..

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  #6  
Old
Web Hosting Master
 
Join Date: Apr 2002
Location: West Yorkshire
Posts: 1,357
I have been having problems with them today also.

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  #7  
Old
Junior Guru Wannabe
 
Join Date: Jun 2001
Location: Partizansk, Russia
Posts: 74
It works for me now and their server are fast.

Seems it was short-time problem?..

Somebody has same problems with 2CO in past?

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  #8  
Old
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Join Date: Feb 2003
Posts: 161
Hmm... seems okay for me now, as well. I just hope it stays that way

  #9  
Old
New Member
 
Join Date: Oct 2003
Location: Chicago
Posts: 2
Seems like it might be down again now. I can't even resolve www.2checkout.com.

  #10  
Old
Web Hosting Guru
 
Join Date: Oct 2003
Location: Singapore
Posts: 317
Quote:
Apr 11, 2004: System Problems
We are experiencing intermittent service outages today with purchases due to a DDOS attack that began on Friday. The attacks appear to be part of an extortion plot. Four engineers are working on the problem in addition to our upstream providers. We apologize for the inconvenience and are working hard to minimize and eliminate it's effect. Thank you for your patience.
Hope they can resolve the issue soon..

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  #11  
Old
Web Hosting Master
 
Join Date: Aug 2002
Posts: 1,612
My recurring order links are not working right now...

  #12  
Old
Web Hosting Master
 
Join Date: Nov 2003
Location: on the 'net
Posts: 1,187
Quote:
The attacks appear to be part of an extortion plot.
I am feeling better and better about our decision NOT to go with them. A CC processor who can't keep their servers online is bad news!

It sounds to me like these guys are using lightweight technology and/or really inexperienced techs to run a multi-million dollar business. They get DDOSed every few months.

These things happen. There is NO excuse for not being able and ready to deal with it.

  #13  
Old
Junior Guru Wannabe
 
Join Date: Jan 2003
Posts: 35
Well spoken. These are exactly the reasons why I consider any positive remark about 2CO either made from a fake account or by somebody who has only one order a month and JUST on that particular day, 2CO is working.

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  #14  
Old
Junior Guru Wannabe
 
Join Date: Sep 2002
Posts: 51
I haven't been able to get into 2co or login all day. I thought the reason I didn't have any sales over the weekend was due to the holiday but I guess now it was due to the fact that the customers couldn't PAY?!?!

What a joke. Up and down for three days and counting?! They need to be better prepared. I'm going to look around for another alternative. I can't have my order page not work for three days out of the month.

This stinks.

  #15  
Old
Web Hosting Master
 
Join Date: Aug 2002
Posts: 1,612
Order pages seem to be working now but they are very very slow...

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