Results 1 to 24 of 24
-
01-29-2014, 06:50 PM #1WHT Addict
- Join Date
- Jun 2012
- Posts
- 109
Is Level3 the old Cogent and Cogent the new Level3?
Does anyone know what's going on with Level3 in Europe?
Since weeks all Traffic from their Zurich (Switzerland) POP is routed over Paris (France).
And near all traffic goes trough Level3 as is't mostly the only ASN between...
This result in 30ms+ (Cogent 8ms) to Germany...
and from Zurich to Netherlands is going trough Paris, London and yeah resulting in 36ms+ (Cogent 18ms)...
http://lookingglass.level3.net/trace..._tr_output.php
A ticket opened by a colleague from a large carrier, don't get updates since weeks.
-
01-29-2014, 07:35 PM #2Web Hosting Master
- Join Date
- Feb 2011
- Posts
- 607
Don't know about routing inside Europe, but in North America and between Europe and North America Level3 is Level3 and Cogent is Cogent.
-
01-29-2014, 07:46 PM #3Master of the Truth
- Join Date
- Mar 2006
- Location
- Reston, VA
- Posts
- 3,131
Yellow Fiber Networks
http://www.yellowfiber.net : Managed Solutions - Colocation - Network Services IPv4/IPv6
Ashburn/Denver/NYC/Dallas/Chicago Markets Served zak@yellowfiber.net
-
01-30-2014, 12:49 PM #4WHT Addict
- Join Date
- Jun 2012
- Posts
- 109
For me it looks as a bad configured routing, they have a POP in Frankfurt (Germany) and I assume there is a fiber connection between Zurich and Frankfurt means there is no reason to drive 1000mls over Paris instead 400mls.
Tickets get not answered for weeks. For Europe it looks that Level3 is a really No Go.
-
01-30-2014, 01:37 PM #5Web Hosting Master
- Join Date
- Nov 2001
- Location
- London
- Posts
- 4,931
Level3's sales team/process is beyond a joke. I prefer going to the dentist.
MattMatthew Russell | Namecheap
Twitter: @mattdrussell
www.easywp.com - True Managed WordPress, made easy
-
01-30-2014, 02:38 PM #6Web Hosting Guru
- Join Date
- Oct 2012
- Location
- Arlington, VA
- Posts
- 332
InfoRelay Online Systems, Inc.
Colocation | Cloud | Data Centers | Bandwidth | Managed Services
New York / Northern Virginia / Chicago / Dallas / Miami / Los Angeles / San Jose
www.InfoRelay.com/Services/Data-Centers
-
01-30-2014, 05:28 PM #7Junior Guru Wannabe
- Join Date
- Jan 2006
- Posts
- 72
Cogent is fine as long as you don't have clients on Time Warner or Verizon, i.e. everything east of the Mississippi.
I was getting a very jittery 400Kb - 1Mb last night at home on 20Mb TWC to an office w/ Cogent 100Mb. Sprinkle a good 2 - 3% packet loss on top. This peering spat has been going on for ages with no end in sight. While the network has been solid, peering issues with TWC and VZ have us looking to move to anyone else.
-
01-30-2014, 06:47 PM #8Randy
- Join Date
- Aug 2006
- Location
- Ashburn VA, San Diego CA
- Posts
- 4,615
Fast Serv Networks, LLC | AS29889 | DDOS Protected | Managed Cloud, Streaming, Dedicated Servers, Colo by-the-U
Since 2003 - Ashburn VA + San Diego CA Datacenters
-
01-30-2014, 06:53 PM #9Web Hosting Master
- Join Date
- Jul 2009
- Location
- The backplane
- Posts
- 1,788
-
01-30-2014, 10:14 PM #10Jason Canady • Unlimited Net, LLC
812.669.0551 • sales [at] unlimitednet.us
Midwest Hosting Solutions • AS11990
Dedicated Server Hosting
-
01-30-2014, 11:18 PM #11Web Hosting Master
- Join Date
- Nov 2005
- Posts
- 3,944
Cogent is better than a lot of the low cost providers in my opinion. Iin the Midwest, Cogent has some of the best routes. Almost all providers backhaul through Chicago, Cogent actually has real routes in the midwest.
For example: South Bend <-> Indianapolis, South Bend <-> Toledo, Toledo <-> Detroit. Those simple connections save routes up to 10ms in the midwest because when you're going from Detroit, for example, a route will go Detroit -> Toledo -> Pittsburgh or Detroit -> South Bend -> Indianapolis rather than Detroit -> Chicago -> Pittsburgh/Indianapolis like so many other providers route.Last edited by devonblzx; 01-30-2014 at 11:23 PM.
-
01-31-2014, 12:05 AM #12
Every provider has crap routes at one place or another, we notice in New York with Cogent guys 20 miles away using Verizon age getting 80ms there, on the west coast myself I however get 88ms.
This is why it's a good idea to have multiple providers in a network.⚡️ PUREVOLTAGE.COM ⚡️Custom Dedicated Servers, Colocation, VPS Contact us: sales@purevoltage.com Skype: Mobile.Jake
AMD EPYC 7443P RYZEN 7950X3D ⚡️ NVME 10G - 100Gbps We do it all!
★ New York City ★ Seattle ★ Los Angeles ★ Chicago ★ Dallas ★
-
01-31-2014, 06:37 AM #13WHT Addict
- Join Date
- Jun 2012
- Posts
- 109
Correctly, but it don't help any as actually the biggest part goes trough Level3 - the router looks on the shortest path where Level3 Win and don't care about Latency.
And it's a hard job, to manually set custom routes for various destinations.
Hopefully they will notice this bad routing in near time.
-
01-31-2014, 07:26 AM #14Jason Canady • Unlimited Net, LLC
812.669.0551 • sales [at] unlimitednet.us
Midwest Hosting Solutions • AS11990
Dedicated Server Hosting
-
01-31-2014, 09:15 AM #15Newbie
- Join Date
- Sep 2013
- Posts
- 12
Cogent = service, support guys with knowledge always reachable
Level3 = what is service?
-
02-01-2014, 12:34 AM #16Web Hosting Guru
- Join Date
- Sep 2012
- Posts
- 253
Sales / Billing / Support: Cogent has been amazing. Quick installs, accurate billing, support reps can be reached and actually log into routers and do things. Level3 is the exact opposite. Slow installs and constant mistakes. Overbilling constantly. Tickets take days to be resolved. Everyone passes the buck to someone else.
Routes: Using Noction, Level3 shows a slight edge of a few milliseconds, for the most part, over Cogent. Cogent still get's routes from Level 3 though.
Our experience with Level3 was not always bad. It became bad at the same time they bought Global Crossing. Everything seemed to fall apart for us around that time.
We also have Verizon in our blend as well and it's not uncommon to see large amounts of it's own routes get routed all around away from themselves during peak times.
-
02-01-2014, 05:18 PM #17Web Hosting Guru
- Join Date
- Jan 2010
- Posts
- 308
We also use Noction's IRP product and we see different results. Almost all of the routes moved away from the provider are Cogent to NTT, GTT/Inteliquent, or Level3. Level3 has the most reach and the best performing routes, but GTT/Inteliquent was a close second (and a much better deal for the price).
The performance difference between Cogent and Level3 (for us) was pretty large. Level3 almost never had any complete blackout re-routes (Cogent has more than a handful).
Also, forget Cogent if you want to reach AWS on the west coast during "backup time windows" where everyone is trying to reach S3.
-
02-04-2014, 07:05 PM #18WHT Addict
- Join Date
- Jun 2012
- Posts
- 109
hmmm... why someone should pay any longer for Level3 3-4x the Cogent price...
we got all few weeks this survey Invitation Mails from them, it surely cost them money to analyze their customer feedback instead to answer tickets
Good to see that in North America Level3 work better, in Europe since they acquird Global crossing it's better to avoid them.
-
02-05-2014, 06:13 PM #19Web Hosting Master
- Join Date
- Jun 2003
- Location
- Las Vegas, NV
- Posts
- 858
Cogent is generally pretty good at moving bits on their own network. We preference their backbone routes on our network, since we generally get good performance that way. Trying to use them for transit, though, is not quite such a great experience in most cases. Their peering, especially with most eyeball networks, ranges from mediocre to downright bad.
-
02-07-2014, 04:08 AM #20THE Web Hosting Master
- Join Date
- Jan 2003
- Location
- Chicago, IL
- Posts
- 6,957
In the US I've had absolutely no issues with Level3, a great well-run network, easily the best and most consistent performer for us. I've had no issues with support/service, we just go through our main rep (or CC him on things) and it gets handled promptly.
Cogent is good until they aren't. Yes, they'll be great 99%+ of the time, but we've just seen a higher number of issues/incidents with them than any other carrier. For awhile they made us have two BGP sessions because the router we were directly off of couldn't handle full routes and that caused issues as once in awhile they'd somehow create routing loops between them it seemed, Then from what I've heard, service still depends highly on the POP you're at as well, as some POPs seem fairly over-subscribed still. Their network doesn't have nearly the latency issues it had ~4 years ago though, there has been steady improvement on that front. have still seen enough to not consider them a premier network, but they now have such reach and a lot of eyeballs, so they're good to have as one of a handful of carriers. Would never single home with them.Karl Zimmerman - Founder & CEO of Steadfast
VMware Virtual Data Center Platform
karl @ steadfast.net - Sales/Support: 312-602-2689
Cloud Hosting, Managed Dedicated Servers, Chicago Colocation, and New Jersey Colocation
-
02-07-2014, 10:48 AM #21CISSP-ISSMP, CISA
- Join Date
- Aug 2002
- Location
- Seattle
- Posts
- 5,525
-
02-07-2014, 11:03 AM #22Randy
- Join Date
- Aug 2006
- Location
- Ashburn VA, San Diego CA
- Posts
- 4,615
Agreed... as long as you avoid using them for certain US eyeball networks it is generally very good and compliments a diverse BGP mix well. Noction would take care of it automatically, but even doing it manually it's not much work since the choke points are well known..
I've seen issues lately with Level3/VZ in LAX and other major markets, so it would seem even more 'premium' carriers are starting to feel the squeeze. We've moved some of our VZ traffic from level3 to TWT due to this.Last edited by FastServ; 02-07-2014 at 11:07 AM.
Fast Serv Networks, LLC | AS29889 | DDOS Protected | Managed Cloud, Streaming, Dedicated Servers, Colo by-the-U
Since 2003 - Ashburn VA + San Diego CA Datacenters
-
02-08-2014, 01:33 AM #23Jason Canady • Unlimited Net, LLC
812.669.0551 • sales [at] unlimitednet.us
Midwest Hosting Solutions • AS11990
Dedicated Server Hosting
-
02-08-2014, 05:57 AM #24CISSP-ISSMP, CISA
- Join Date
- Aug 2002
- Location
- Seattle
- Posts
- 5,525
We have Level3 at our Santa Clara and Ashburn facilities. I don't have any real complaints, there are much worse carriers
Similar Threads
-
FYI: Cogent Co / Level3
By nrsoftware in forum Dedicated ServerReplies: 2Last Post: 10-05-2005, 06:47 PM -
cogent & level3
By efendy04 in forum Colocation, Data Centers, IP Space and NetworksReplies: 13Last Post: 08-10-2004, 11:33 PM