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  1. #1
    Join Date
    Dec 2013
    Posts
    15

    Starting a Virtual Employee business for Web hosting server owners

    Hey Guys,

    I already have experience running virtual employee company for clients across the world. Now looking to start catering to the web hosting businesses providing live chat agents, server administrators to do their daily jobs or service specific needs.

    The staff will be efficient, technically sound and will be able to do anything as per the client needs.

    What suggestions do you have for me ? Also please suggest what kind of VA's you may hire for your work ?

    The salaries will be hourly depending on the work or if it is a routine job, it will be 300$/month, what do you think about the pricing strategy ?

    Regards
    Last edited by dedicatedservedeals; 01-10-2014 at 06:26 AM.

  2. #2
    Join Date
    Oct 2013
    Location
    Everywhere
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    696
    I think you'd be best to start with a reseller account and grow from there. The risk involved with your plan is more like $5,000 (300 * 6 months operating costs + server costs).

    A reseller account is like $120 for 6 months, and you don't have to worry about employing all those people

  3. #3
    Join Date
    Apr 2003
    Location
    San Jose, CA.
    Posts
    1,624
    Quote Originally Posted by AcclaimedHost Alan View Post
    A reseller account is like $120 for 6 months, and you don't have to worry about employing all those people
    It doesn't sound like you read his message at all :p

    In any event, I think it's a horrible idea.
    Daved @ Lightwave Networking, LLC.
    AS1426 https:/www.lightwave.net
    Primary Bandwidth: EGIHosting (NLayer, NTT, HE, Cogent)
    Xen PV VPS Hosting

  4. #4
    Join Date
    Dec 2013
    Posts
    15
    I am confused by your message lol.

  5. #5
    Join Date
    Apr 2005
    Location
    NSW, Australia
    Posts
    136
    What would your unique selling point be versus the established players (Bobcares, ServerSitters, etc)?
    Rob G.
    ShopManager - Sales & Repair Business Management Software

  6. #6
    Make sure your rates are competitive; there are plenty of providers from cheaper locales (like India or the Philippines) making it easy for them to undercut companies located in more expensive nations (it is unclear where you are located or where you would be getting your staff from).

  7. #7
    Join Date
    Feb 2003
    Location
    NY
    Posts
    11,863
    I'm not sure about you but $300/mo doesn't seem like a very competitive rate?
    Doug
    Finance, Operations, and Business Executive

  8. #8
    Join Date
    May 2011
    Location
    /root
    Posts
    630
    These are like outsourcing services many companies provide. I am not sure what difference it makes if you called outsourced support as virtual employees...
    || Tecsys Solutions LLC | Outperforming the Performers!! ||
    || Outsourced Server Management and Technical Support Solutions ||
    || Now Offering Secure Managed VPS and Dedicated Servers specially setup for Hosting Providers ||
    || https://www.24x7TechnicalSupport.net || https://www.mxv.net ||

  9. #9
    Join Date
    Dec 2013
    Posts
    15
    Quote Originally Posted by Techy View Post
    I'm not sure about you but $300/mo doesn't seem like a very competitive rate?
    Well to make sure you get quality + quantity of work done, it comes to 10$ a day which i believe is good quote.

    Quote Originally Posted by tecsys View Post
    These are like outsourcing services many companies provide. I am not sure what difference it makes if you called outsourced support as virtual employees...
    Outsourced support is mostly for servers while the VA's will be handle virtually anything including the SEO, postings or blog comments, live chat, emailing or anything you want them to work upon.

    Thanks

  10. #10
    Join Date
    May 2011
    Location
    /root
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    Quote Originally Posted by dedicatedservedeals View Post

    Outsourced support is mostly for servers while the VA's will be handle virtually anything including the SEO, postings or blog comments, live chat, emailing or anything you want them to work upon.

    Thanks
    That is something you can do as it is when you get a dedicated team of outsourced techs from any company. They would allow you to use your dedicated team for these tasks simply because the team is "dedicated"
    || Tecsys Solutions LLC | Outperforming the Performers!! ||
    || Outsourced Server Management and Technical Support Solutions ||
    || Now Offering Secure Managed VPS and Dedicated Servers specially setup for Hosting Providers ||
    || https://www.24x7TechnicalSupport.net || https://www.mxv.net ||

  11. #11
    Join Date
    May 2013
    Location
    India
    Posts
    747
    Yes, that is true! People can ask their dedicated team to do such jobs or any other capable job that can help their business to boost. This is what all outsourced companies are following. Though I would like to know $10 / day for single server or for the entire team to cover 24x7 ? Also try to provide some exceptional services and that will help to standout from the legacy players

  12. #12
    Join Date
    Apr 2009
    Location
    New York City
    Posts
    5,169
    This sounds much like outsourcing work. You should defiantly try it maybe it'll turn out good and work out.

  13. #13
    Join Date
    Dec 2010
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    127.0.0.1
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    5,732
    Yeah there's a nice market for it, I only know of Thechatshop.co.uk which do it and they are a specialist in LiveChatInc.

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