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01-01-2014, 06:00 AM #1Newbie
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- Nov 2013
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question about hetzner.de dedicated servers
hello friends
please help me in hetzner.de how many days need for setup completion ?
please help me i wait yours response
thanks
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01-01-2014, 06:05 AM #2The Linux Specialist
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Specially 4 U
Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
Debian|Ubuntu|cPanel|DirectAdmin|Enhance|Webuzo|Acronis|Estela|BitNinja|Nginx
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01-01-2014, 06:07 AM #3Newbie
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thanks my friend for your response, but this company in order need to upload photo/scan id passport and credit card ? all of that need or just passport ?
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01-01-2014, 06:14 AM #4Web Hosting Master
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01-01-2014, 06:17 AM #5Newbie
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01-01-2014, 07:24 AM #6Disabled
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You can also send ticket to them. They used to reply in 1 hours approx time.
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01-01-2014, 01:37 PM #7Newbie
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- Nov 2013
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i not receive any email confirmation, when i receive confirmation email, how i can see my invoice? please help me
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01-01-2014, 01:58 PM #8Web Hosting Guru
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01-01-2014, 01:59 PM #9Web Hosting Guru
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01-01-2014, 02:19 PM #10Junior Guru Wannabe
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- Dec 2013
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Received a Hetzner server last week.
The support response time is fairly quick, around 5-10 minutes.
Server set-up time was also pretty good, after I had sent a photo of my ID it was about 20 minutes before the server was online.
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01-01-2014, 02:35 PM #11Newbie
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- Nov 2013
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i receive a two email after ordered
1) order confirmation
2) Your Order EX40
in Your Order EX4 email request to send photo id passport and credit card
in order confirmation email write
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Dear Mr. Bako
Thank you for your order and their confidence.
Please check your data for accuracy. If you have any requests or have been sent in error the order, so please inform us by e-mail to server_bestellung@hetzner.de.
---
In the next step, you will receive an order confirmation. Should it be in your order to a special configuration or you place an order for the first time, your order will be checked manually. This check is performed during office hours from Monday - Friday from 8:00 - 18:00 clock. After the delivery of the order confirmation, your server will be approved for installation and you get usually within a few hours, the access to the server. For servers with special configuration, the completion of the server may take a few days to complete.
i now what necessary to do for the confirmation ?
9 hours ago i sent my passport photo copy and credit card.
please help
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01-01-2014, 02:50 PM #12Junior Guru Wannabe
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- Dec 2013
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- 54
Today is a public holiday in Germany. So It could be that the sales staff that perform the ID checks are not at work today.
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01-01-2014, 02:56 PM #13Web Hosting Master
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- May 2012
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They do have a rep. here:
http://www.webhostingtalk.com/member.php?u=416388
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01-01-2014, 03:04 PM #14Newbie
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- Nov 2013
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Thanks for all yours helps all my bro, but when this company working ? when end holiday germany ? thanks
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01-01-2014, 03:21 PM #15Web Hosting Master
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- May 2012
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Their sales department works from Mon to Fri during office hours but hardware & emergency support is 24/7/365.And regarding holidays in Germany, the following link would be very helpful to you.
http://www.holidays-info.com/Holiday...days_2014.html
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01-01-2014, 03:29 PM #16Newbie
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- Nov 2013
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- 28
tomorrow my order is completed right ?
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01-01-2014, 03:34 PM #17Newbie
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- Nov 2013
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aha ok thanks for you my friend.
maybe tomorrow my order complete?
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01-01-2014, 04:56 PM #18Newbie
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- Nov 2013
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for here plan http://www.hetzner.de/en/hosting/pro...ootserver/ex40
all monthly price is 49 Euro ? right ? also setup fee is free ?
monthly price is 49 euro ?
thanks
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01-01-2014, 05:16 PM #19Web Hosting Master
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01-01-2014, 05:38 PM #20Newbie
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Thanks very much my friend i happy for yours helps thanks
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01-01-2014, 06:47 PM #21Registered User
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01-02-2014, 12:57 AM #22Newbie
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01-02-2014, 05:37 AM #23Newbie
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- Nov 2013
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Thanks for yours my servers setup completed thanks.
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01-02-2014, 09:05 AM #24Web Hosting Guru
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- May 2012
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- Germany
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Hello everyone, thank you for your posts and helping out.
As was mentioned, yesterday was a public holiday in Germany (and elsewhere), so while our technicians work 24/7, our office staff didn't work then.
They came in this morning, processed the order, and the server came online 11 minutes later.
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01-02-2014, 10:59 AM #25Newbie
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- Nov 2013
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thanks very much too for you
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