Results 1 to 18 of 18
Thread: is enotch down for good ?
-
12-25-2013, 10:58 AM #1New Member
- Join Date
- Dec 2013
- Posts
- 1
is enotch down for good ?
hello
I'm an enotch client, and it's been a long time (~ 1 month) that i didn't try to connect to my VPS nor to access enotch websites (enotch.com and enotchnetworks.com)
I tried yesterday and today, and couldn't reach any of them, but I never received any email from enotch explaining what's happening.
I saw that there are several enotch clients in here, and that an enotch representative is active on this forum.
does somebody know what is going on with enotch ?
thanks
-
12-25-2013, 11:17 AM #2Web Hosting Evangelist
- Join Date
- Nov 2009
- Location
- Scotland
- Posts
- 456
I did PM them when he was online looking at his messages. I was ignored and then I thought I'd google them and this has happened in the past and there seems to be a lot of downtime from them over the years.
-
12-25-2013, 08:50 PM #3New Member
- Join Date
- Dec 2013
- Posts
- 1
still down, still no update.
I have never experienced such inconveniences with them before, but a day of downtime and that much lack of communication are not acceptable. I'll have to find an alternative
Did you get an answer to your PM ?Last edited by mbenabda; 12-25-2013 at 08:56 PM.
-
12-26-2013, 01:44 PM #4Junior Guru Wannabe
- Join Date
- Nov 2007
- Location
- Smyrna, DE
- Posts
- 95
We have been an Enotch client for a number of months, keeping a non-critical ESXi DR server with them. About a week ago, I went to pay my invoice early, and I too found their website down. I can verify that it's been down for at least a week. I did get a payment reminder on Dec 19th, but by the time I went to pay it, they were gone.
I've cloned everything off this node on to other nodes that wasn't already just an SRM DR copy from another node just in case this signals the end.
If you're an Enotch client and can still reach your stuff, you should take advantage of any backup plan you have. Just to be cautious.
Even though this is just a DR site, it's still unacceptable for your website just to drop offline. If I was running something mission critical, I'd probably be pretty bent out of shape.
Concerning PMs and support, I've never had them respond to one of my PMs on the forums, however, they do have a Skype account, and it's enotchnet. They were online today on Skype and I hit them up via chat, but never got any kind of response.
-
12-26-2013, 06:28 PM #5New Member
- Join Date
- Dec 2013
- Posts
- 1
thanks GravityServers for your feedback.
just to let people know, enotch websites & VPS are back online
I'll get my stuff out of here asap as well
-
12-26-2013, 06:45 PM #6Junior Guru Wannabe
- Join Date
- Nov 2007
- Location
- Smyrna, DE
- Posts
- 95
Just as an update from my side, our dedicated server is unreachable now (shortly after their website came back live). Still no response from them on Skype, even though they are online, and I have a ticket in.
We're bringing cloned VMs up on alternate nodes, but I think this may be enough for us to move.
-
12-26-2013, 07:19 PM #7New Member
- Join Date
- Dec 2013
- Posts
- 1
while looking for a replacement host, i came accross these :
budgetvm.com
fapvps.com/special-offers.html
contabo.com/?show=vps
webtropia.com/en/vservercloud/vserver-cloud-linux.html
my requirements are
1/ no contract
2/ price
3/ at least 1Gb RAM, 2 CPU cores & 20Gb HD
good luck !
-
12-26-2013, 11:28 PM #8Disabled
- Join Date
- Jul 2008
- Location
- Riverview, FL/Concord, NC
- Posts
- 618
Hello,
I just spoke with Ervin (Owner of Enotch) and he's working on getting things back online, along with putting proper safeguards in place to prevent this sort of issue from occurring in the future. He will be expanding the support team and also work on improving communication with customers. An RFO will be released once the cause of the outage is found and resolved.
-
12-26-2013, 11:36 PM #9Temporarily Suspended
- Join Date
- Jul 2012
- Posts
- 30
I just tried down for me
-
12-26-2013, 11:59 PM #10Junior Guru Wannabe
- Join Date
- Nov 2007
- Location
- Smyrna, DE
- Posts
- 95
Mike, thanks for the update.
Unfortunately for us, we're pushing 12 hours of downtime already with our dedicated server with no response on the ticket we did manage to sneak in during the short period the website was up.
Definitely a rough one for us. I can only imagine those customers who don't have the additional infrastructure to bring online.
-
12-27-2013, 12:01 AM #11Disabled
- Join Date
- Jul 2008
- Location
- Riverview, FL/Concord, NC
- Posts
- 618
-
12-27-2013, 03:57 AM #12Junior Guru Wannabe
- Join Date
- Sep 2008
- Posts
- 44
my server is offline too, and almost 8 hours passed
no one response support ticket
also their main web site is offline too
-
12-27-2013, 06:44 AM #13Disabled
- Join Date
- Sep 2012
- Posts
- 25
Both of their sites are down for me. I have seen their representative here as well and found out their skype is enotchnet and AIM is enotchnet, so maybe they will respond there?
-
12-27-2013, 06:50 AM #14Disabled
- Join Date
- Jul 2008
- Location
- Riverview, FL/Concord, NC
- Posts
- 618
Yep, that's how i've been speaking to them.
-
12-27-2013, 06:58 AM #15Junior Guru Wannabe
- Join Date
- Sep 2008
- Posts
- 44
-
12-27-2013, 07:15 AM #16Junior Guru Wannabe
- Join Date
- Sep 2008
- Posts
- 44
enotch is driving me die,
skype is online
but still no response, even just saying one word to me is impossible
my server is a shared webhosting server, many customers are complaining
-
12-27-2013, 08:28 AM #17Junior Guru Wannabe
- Join Date
- Nov 2007
- Location
- Smyrna, DE
- Posts
- 95
Just an update at 7:30AM EST for those following the thread. Wish it was more than just the same news, but anyway.
Our dedicated server is still offline, and Enotch's website is still offline this morning.
We got a brief response on Skype from them around 9PM EST: "I am looking into this with management.", but nothing further.
-
12-27-2013, 08:45 AM #18Junior Guru Wannabe
- Join Date
- Sep 2008
- Posts
- 44
sounds like a good news,
Similar Threads
-
eNotch - down -- AGAIN
By NoGo0d in forum Web HostingReplies: 3Last Post: 06-21-2013, 02:06 PM -
Enotch down
By Moosehunter in forum Providers and Network Outages and UpdatesReplies: 29Last Post: 10-24-2011, 07:23 PM -
Enotch down
By uasuas in forum VPS HostingReplies: 16Last Post: 05-16-2011, 12:58 PM -
enotch down?
By vano9 in forum VPS HostingReplies: 18Last Post: 10-06-2010, 03:06 PM -
enotch down AGAIN
By imadmin in forum VPS HostingReplies: 7Last Post: 07-07-2009, 03:01 PM