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  1. #1

    Unhappy Skynethosing.net Reseller plans are under DDOS

    The UK Reseller plans are under DDOS.

    This is the second day while my sites are offline.

    No answer , for email,tickets.

    Yes its Xmas but if my sites are offline.. what kind of hosting is it.

    Also the uptime is terrible in this month , monitored by siteuprobot.com , and i have a lots of email about downtime.

    Maybe in there i will get an answer or not.

    They not resolved since more than 24 hour.


    Suggestions ?

  2. #2
    Join Date
    Dec 2011
    Location
    Surrey, BC
    Posts
    454
    Have they not responded to tickets for the past couple days? It's possible they're held back on requests if it is a serious issue that they're working on fixing. They might also have less staff available during the holidays.

  3. #3
    Quote Originally Posted by GeneZSolutions View Post
    Have they not responded to tickets for the past couple days? It's possible they're held back on requests if it is a serious issue that they're working on fixing. They might also have less staff available during the holidays.
    They said yesterday they are working on it. But i have 100 websites... and the customers are complaining because you are the reseller host... culd be hard to beat the answers for it.

    The phone is ring.ring.ring all the day why the sites are offline , they leave etc.

    This is not good...

    If you know what i mean. DDOS thats okay but... after 24 hour still cant reach my website

  4. #4
    Join Date
    Oct 2003
    Location
    UK
    Posts
    3,590
    Quote Originally Posted by ZweiTiger View Post
    They said yesterday they are working on it. But i have 100 websites... and the customers are complaining because you are the reseller host... culd be hard to beat the answers for it.

    The phone is ring.ring.ring all the day why the sites are offline , they leave etc.

    This is not good...

    If you know what i mean. DDOS thats okay but... after 24 hour still cant reach my website
    Is it one of your sites under attack or another?

    It maybe wise to look at another host

  5. #5
    Quote Originally Posted by CyberHostPro View Post
    Is it one of your sites under attack or another?

    It maybe wise to look at another host
    The whole server is down. Not just me

  6. #6
    Join Date
    Jul 2013
    Posts
    296
    do you know the attack size? are they offer any ddos protection service ?

  7. #7
    Nope , nothing. Just they a news page. They said: under ddos... Still offline everything..

  8. #8
    Join Date
    Jul 2013
    Posts
    296
    ddos have 2 choice. wait until attack stop or should have ddos protection.

  9. #9
    They dont have ddos protection i think.... Because after 24 hpur still down

  10. #10
    eleven2? maybe? Its protected they said it.

  11. #11
    Join Date
    Jul 2013
    Posts
    296
    what is url ?

  12. #12
    eleven2.com , simple

  13. #13
    Join Date
    Jul 2013
    Posts
    296
    it seems they use CloudFlare and if they protecion based on CF you should know CF base price is $20/M/Website and free CF dont have any protection. you should ask what type of protection they use and if they guarantee it and how much attack they can handle.

  14. #14
    Join Date
    Dec 2007
    Location
    LocalHost
    Posts
    1,317
    Quote Originally Posted by ZweiTiger View Post
    They dont have ddos protection i think.... Because after 24 hpur still down
    Skynethosing must be working on this, but it may can take longer time depending on size of attack. Its also holiday, so they might not be getting sufficient support from Datacenter.

    If you have backups, you can shift to another reseller hosting provider with DDOS protection.

    Or you can upgrade to a VPS (with / without DDOS protection)

  15. #15
    dont have a backup. the has the backup... grr.

  16. #16
    Join Date
    May 2009
    Location
    Midworld
    Posts
    1,819
    Quote Originally Posted by ZweiTiger View Post
    The UK Reseller plans are under DDOS.

    This is the second day while my sites are offline.

    No answer , for email,tickets.

    Yes its Xmas but if my sites are offline.. what kind of hosting is it.

    Also the uptime is terrible in this month , monitored by siteuprobot.com , and i have a lots of email about downtime.

    Maybe in there i will get an answer or not.

    They not resolved since more than 24 hour.


    Suggestions ?
    Get the hell out of it!

  17. #17
    Quote Originally Posted by httpEasy View Post
    Get the hell out of it!
    Course. i will move to eleven2

  18. #18
    I have to leave because of DDOS. What a bloody day.

  19. #19
    Join Date
    Jul 2010
    Location
    montreal
    Posts
    767
    why not just give them 1 more chance to resolve the issue before moving out to a new home. I think they could move you to another server or offer something my 2cent I guess

  20. #20
    Join Date
    Dec 2011
    Location
    Surrey, BC
    Posts
    454
    Waiting any longer may not be viable if you have customers that are already waiting for their sites to come back up and it seems like op is being put in a tough spot since no response or explanation is yet to be given to him.

  21. #21
    The skyhosting said that for me: Your domain and ip get a big ddos. You have to leave now. We send the backup and thats all.

  22. #22
    Join Date
    Dec 2007
    Location
    LocalHost
    Posts
    1,317
    Quote Originally Posted by ZweiTiger View Post
    The skyhosting said that for me: Your domain and ip get a big ddos. You have to leave now. We send the backup and thats all.
    If particularly your websites are getting DDDOS attack, your best bet would be a DDOS protected VPS.

  23. #23
    6GBPS? Sure we could defend it... Easy.

  24. #24
    Join Date
    Dec 2011
    Location
    Surrey, BC
    Posts
    454
    Any idea why your website is being targeted for such a large scale DDOS attack?

  25. #25
    Join Date
    Dec 2013
    Location
    Internet ;)
    Posts
    36
    Quote Originally Posted by ZweiTiger View Post
    6GBPS? Sure we could defend it... Easy.
    I suggest you move to a with VPS DDoS Protection

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