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TurnKey Internet Resellers 100% uptime ?

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  #1  
Old 05-03-2012, 05:25 PM
HostUS - Alexander HostUS - Alexander is offline
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TurnKey Internet Resellers 100% uptime ?


Hello,

I bought hosting off TurnKey Internet 3 days ago and just changed my name servers.

On there website it says 100% uptime, just wondering can anyone back this up ? So far TurnKey have been great to me so just wondering , thanks



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  #2  
Old 05-03-2012, 06:36 PM
DWS2006 DWS2006 is offline
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I think it's safe to say that 100% uptime is not possible over the long haul. Unfortunately some server components (Motherboards, RAM, even CPUs) are nearly impossible to deliver in a 100% fault tolerant manner and will eventually break.

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  #3  
Old 05-04-2012, 03:28 AM
tihhc tihhc is offline
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It can be a marketing style.

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  #4  
Old 05-04-2012, 11:17 AM
ModelWebHost ModelWebHost is offline
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You can check your website on http://intodns.com so that you can check the actual status of your domain. It must be propagated till now, if not then contact TKI.

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  #5  
Old 05-04-2012, 04:05 PM
jj@24khost jj@24khost is offline
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100% uptime is based on an average, and if you look, you will probably find in there tos or aup something about 99.5% being called 100% uptime by rounding up.

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  #6  
Old 05-04-2012, 04:48 PM
Settoz Settoz is offline
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They might also add in their TOS that they don't cover stuff as hardware replacement, network issue etc..

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  #7  
Old 05-04-2012, 07:18 PM
JohnnyUtah JohnnyUtah is offline
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Lol was with them 6 months ago..... Keep dreaming

  #8  
Old 05-05-2012, 01:29 PM
AuniqueHost-Jr AuniqueHost-Jr is offline
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Never had 100% uptime with them. Support was always slow. Always 4+ hours just to get a reply. Even just to get an IP unblock. When I was with them, the server wasn't even secure, anybody can just drop php shell and could go through other user's directory. Ask them to fix it and they said the server is secure when it's not. Took them weeks to fix it. I was already out of there server by then. Every month always had down time(Dec-Feb was when I was with them.): http://www.webhostingstuff.com/uptime/CHWUHosting.html

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  #9  
Old 05-05-2012, 02:29 PM
sameev29 sameev29 is offline
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Quote:
Originally Posted by JohnnyUtah View Post
Lol was with them 6 months ago..... Keep dreaming
There are good reviews about them here too.What did go wrong with your package?

They told me in sales department that the average ticket response time is 10 minutes.And about the uptime,tell us more.

  #10  
Old 05-05-2012, 02:34 PM
JohnnyUtah JohnnyUtah is offline
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Downtime almost every week.

Very low avail resources in cloudlinux.
With a very small amount of traffic I was hitting the cap.

I had a vbulletin forum hacked...but that could be bad the php coding. So I cant pin that on them.

  #11  
Old 05-05-2012, 04:45 PM
sameev29 sameev29 is offline
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Quote:
Originally Posted by JohnnyUtah View Post
Downtime almost every week.

Very low avail resources in cloudlinux.
With a very small amount of traffic I was hitting the cap.

I had a vbulletin forum hacked...but that could be bad the php coding. So I cant pin that on them.
How long were the down times?

How many traffic did you get?And how many websites were you hosting?

There servers were very stable and with powerful hardwares I heard.I told a friend of mine to buy their reseller package.He hasn't started hosting yet.Now I am worried.

  #12  
Old 05-05-2012, 06:41 PM
public_html public_html is offline
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Quote:
Originally Posted by DWS2006 View Post
I think it's safe to say that 100% uptime is not possible over the long haul. Unfortunately some server components (Motherboards, RAM, even CPUs) are nearly impossible to deliver in a 100% fault tolerant manner and will eventually break.
I think this is the correct best answer, except you're on cloud.

So it is best not to say 100%.

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  #13  
Old 05-06-2012, 07:07 AM
sameev29 sameev29 is offline
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How is their end user support?

I am very worried now.Please those who have used turnkeyinternet's any reseller package share your experience even if it's good or bad.Continue this thread and help us.

  #14  
Old 05-06-2012, 03:46 PM
HostUS - Alexander HostUS - Alexander is offline
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Well I got there top resellers package , 10 minute support response Abd 100% uptime

  #15  
Old 05-06-2012, 07:09 PM
sameev29 sameev29 is offline
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Quote:
Originally Posted by Alexanderr View Post
Well I got there top resellers package , 10 minute support response Abd 100% uptime
Did you send tickets about technical issues?

Was the site's uptime always 100%?

Have you used their end user support?

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