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  #1  
Old 04-25-2012, 04:47 PM
mournp mournp is offline
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Please HELP me Urgent


Hello,

I'm getting following error message at hostdegopro.com/clients/ .

Fatal error: Incompatible file format: The encoded file has format major ID 1, whereas the Loader expects 4 in /home/hostdego/public_html/clients/newedge/front.php on line 0

Can you please HELP me ? How can i fix it


Last edited by mournp; 04-25-2012 at 04:48 PM. Reason: Forget to mention domain


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  #2  
Old 04-25-2012, 04:56 PM
paraiba paraiba is offline
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You'll have to re-encode your scripts with the newer version of Guard.

From: http://forums.zend.com/viewtopic.php?f=57&t=6595

"Please note this Loader will not load PHP 5.2 code encoded with previous version of Guard. All PHP files must be re-encoded to run in PHP 5.3."

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- English is not my primary language.

  #3  
Old 04-25-2012, 05:05 PM
mournp mournp is offline
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Do i have to setup Zend Loader only or i have to setup Zend Guard 5.1 ?

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  #4  
Old 04-25-2012, 05:14 PM
paraiba paraiba is offline
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It appears Zend has "no plans" for Guard loader to support backwards compatible byte translation.

Your script might need re-encoding with PHP 5.3 project settings. Did you check your PHP version?

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- English is not my primary language.


Last edited by paraiba; 04-25-2012 at 05:20 PM.
  #5  
Old 04-25-2012, 05:26 PM
mournp mournp is offline
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Brother i have no idea about those program

  #6  
Old 04-25-2012, 05:35 PM
paraiba paraiba is offline
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First of all, is it WHMCS?
To execute encoded application on PHP 5.3 runtime,
you need to encode a new version of the application using zendenc53 from command line or Zend Guard 5.5.0 with a PHP 5.3 project.

This is actually what the file format error means.

If you cannot encode the application for PHP 5.3, you can still install Zend Server PHP 5.2 with Zend Loader, or PHP 5.2 with Zend Optimizer and run the current encoded application on PHP 5.2 server.

You ought to learn your PHP version and Zend Loader version.

Could you create this file and upload to your website, please?

<?php

// Show all information, defaults to INFO_ALL
phpinfo();

// Show just the module information.
// phpinfo(8) yields identical results.
phpinfo(INFO_MODULES);

?>

It will tell you PHP version and Zend version. Then, you will need to change your Zend Loader version, did you understand?

Hope this helps

__________________
- I am a PHP developer. I'm not a webhosting owner, I have never run a webhosting business before.
- English is not my primary language.

  #7  
Old 04-25-2012, 05:43 PM
mournp mournp is offline
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Quote:
Originally Posted by paraiba View Post
First of all, is it WHMCS?
To execute encoded application on PHP 5.3 runtime,
you need to encode a new version of the application using zendenc53 from command line or Zend Guard 5.5.0 with a PHP 5.3 project.

This is actually what the file format error means.

If you cannot encode the application for PHP 5.3, you can still install Zend Server PHP 5.2 with Zend Loader, or PHP 5.2 with Zend Optimizer and run the current encoded application on PHP 5.2 server.

You ought to learn your PHP version and Zend Loader version.

Could you create this file and upload to your website, please?

<?php

// Show all information, defaults to INFO_ALL
phpinfo();

// Show just the module information.
// phpinfo(8) yields identical results.
phpinfo(INFO_MODULES);

?>

It will tell you PHP version and Zend version. Then, you will need to change your Zend Loader version, did you understand?

Hope this helps


Hello please visit http://hostdegopro.com/test.php

  #8  
Old 04-25-2012, 05:44 PM
paraiba paraiba is offline
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I think, your software might be supporting ioncube too.
Perhaps, you ought to try to load your software with ioncube. It seems zend will not work for you.

Edit: I'm checking your file at the moment, please hold on.

__________________
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- English is not my primary language.

  #9  
Old 04-25-2012, 05:56 PM
paraiba paraiba is offline
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In that case, you need to downgrade your PHP version to PHP 5.2 in order to use this software properly. You should not do that. You ought to use latest PHP version.

Are you developer of that software? If yes, you should re-encode your software to run in PHP 5.3. If you are not developer, you ought to talk to your software provider to re-encode it for PHP 5.3. Is your software compatible with ioncube? If yes, you can load it with ioncube.

What is that script? Is it WHMCS?

__________________
- I am a PHP developer. I'm not a webhosting owner, I have never run a webhosting business before.
- English is not my primary language.

  #10  
Old 04-25-2012, 06:09 PM
mournp mournp is offline
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Quote:
Originally Posted by paraiba View Post
In that case, you need to downgrade your PHP version to PHP 5.2 in order to use this software properly. You should not do that. You ought to use latest PHP version.

Are you developer of that software? If yes, you should re-encode your software to run in PHP 5.3. If you are not developer, you ought to talk to your software provider to re-encode it for PHP 5.3. Is your software compatible with ioncube? If yes, you can load it with ioncube.

What is that script? Is it WHMCS?
That is ClientExe

  #11  
Old 04-25-2012, 06:31 PM
paraiba paraiba is offline
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There should be a clientexec_4.4.1_zend-5.3.zip. That's the file you need to use. I think, you are using a previous or wrong version of clientexe.

All I want to say again, you may want to use ioncube. Please, always get a back up before doing anything. Then, you can upgrade or change your files.

__________________
- I am a PHP developer. I'm not a webhosting owner, I have never run a webhosting business before.
- English is not my primary language.

  #12  
Old 04-25-2012, 06:45 PM
mournp mournp is offline
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Join Date: Mar 2012
Posts: 37
Quote:
Originally Posted by paraiba View Post
There should be a clientexec_4.4.1_zend-5.3.zip. That's the file you need to use. I think, you are using a previous or wrong version of clientexe.

All I want to say again, you may want to use ioncube. Please, always get a back up before doing anything. Then, you can upgrade or change your files.
Can i remove http://hostdegopro.com/test.php page? Some one told me to remove that page security reason.

  #13  
Old 04-25-2012, 07:38 PM
paraiba paraiba is offline
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Yes, mate. You should remove that page.

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- English is not my primary language.

  #14  
Old 05-03-2012, 08:07 PM
mournp mournp is offline
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Problem fixed after installing updated ClientExe Version

  #15  
Old 05-04-2012, 08:13 AM
paraiba paraiba is offline
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Very nice. I hope everything would be perfect for you.
Regards

__________________
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- English is not my primary language.

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