Web Hosting Talk : Other Forums : Web Hosting Lounge : Your thoughts on Google Wallet?

[Grumps]

Originally Posted by cpoalmighty

I still do not get what the problem is here. PayPal does the same thing but on a smaller scale. 2Checkout does the same thing but on a small scale. Google is a very large company with a lot of different free and paid services as well. What is the point I am getting at? The point is, when you do the statistics, a lot more people would be affected positively / negatively by google and their policies.

Personally, I think if you have a website and you submit your url for google bots to come visit it so you can be indexed by google, you are a hypocrite! If you do not like google, then do not use their services. No one company / man is perfect and the sooner you guys / gals realize that is the sooner you will be able to accept that things happen out of both parties control.

Google management will have set guidelines to follow when something occurs BUT when you are dealing with people, sometimes those guidelines are thrown out of the window and neglected to the point where you as a client of google feel hurt and abused.

I am not saying that google is the best company in the world, but could anyone here show me a perfect company, with a perfect system, and perfect people within it ? Show me that and I will hush my mouth.

I think you're missing the point.
The subject is: would I trust google with my money?
And the answer is no: Because they have horrible policies when it came to their other money dealing services and why I find that horrible.

And we don't "submit" our url to google. They find it themselves and do everything. If you don't want google traffic, you have to do the opposite; tell them to go away. And I don't know what you're accusing anyone of being hypocritical. It's not being a hypocrite to say you don't like it and still use it. It's a bit of a monopoly going on. Besides, what you dislike personally has no relevance to what's important to a business.

A perfect company... I don't think this is too hard, if you allow inclusion of a small company. But, I think you'd nitpick at the definition of perfect then. But I think the whole subject of bringing up a perfect company is irrelevant to this discussion.

[twhiting9275]

Originally Posted by cpoalmighty

I still do not get what the problem is here. PayPal does the same thing but on a smaller scale. 2Checkout does the same thing but on a small scale.

Wait, PayPal allows people to display ads, then defrauds them of money earned? 2checkout allows people to display ads, then defrauds them of money earned? Nonsense.

PayPal and 2checkout are financial services providers. Yes, they're known to have issues , but they at least don't knowingly defraud individuals. Yes, they hold cash from customers when they close the account, but that's to be expected. They've got to cover their own tails. That's kind of like a bank closing a customer's account, but not giving them their money right away (had it happen ) .

Any time you trust a company with financial information, there's a risk of fraud, and ugliness. When that fraud and ugliness is pervasive even before they get into this type of industry, then there is a strong reason to doubt the company offering the services.

Google may be good, they may be giant, they may be a verb (and a noun), they may be gods to some people, but trustworthy, they are not. Anyone arguing they are is a mere fanboy, and ignorant of the reality of what this company does to unsuspecting (and more often than not innocent) individuals.

[plumsauce]

Has Google gotten any better at picking up the phone when a user has problems?

Thought not.

Paypal answers the phone within a few rings. Not 24x7, but 7 days a week.

++

[twhiting9275]

Yeah, that's one thing that would make me consider it less, if I wasn't already.

Being able to get ahold of PayPal has never been a problem, ever, at least for me. Google? It's always been generic mails, never actually resolving a thing

[nuthin]

Originally Posted by linux-tech

Yeah, that's one thing that would make me consider it less, if I wasn't already.

Being able to get ahold of PayPal has never been a problem, ever, at least for me. Google? It's always been generic mails, never actually resolving a thing

What sort of queries did you make to Google? Are you a paying customer re: Google Adwords or any other Google product ? Or was it something entire unrelated.

Personally, I have noticed Google offering alot more phone support to their Google Adwords customers locally.

[Mike - Limestone]

Originally Posted by linux-tech

Being able to get ahold of PayPal has never been a problem, ever, at least for me. Google? It's always been generic mails, never actually resolving a thing

Pretty much the same here. They do have a good knowledge base, but it is often difficult to reach a live person (even via email) for many of their products.

-mike

[Grumps]

Google will give human support to applications where you have to actively pay.
In areas where you don't pay, the receiver or just financially unconnected service, there is absolutely no human support.

[S-Valdin]

I got to know that Google Wallet uses near field communication to "make secure payments fast and convenient by simply tapping the phone on any PayPass-enabled terminal at checkout."