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  1. #1
    Join Date
    Sep 2007
    Posts
    172

    R1Soft restore single account when server is down

    Hi,

    Do anyone know if it's possible to restore a single cPanel account from the R1Soft backup server, when the server where the cPanel account is on, is not up?

    Thanks
    Regards
    Jacob

  2. #2
    Join Date
    May 2009
    Location
    SLASH ROOT
    Posts
    867
    Hello,

    If you have admin level access to the R1soft back-up server, then you can restore accounts to an alternate host. When you go for the restore, you can see the options where you can specify the alternate host details.
    █ WebHostRepo.com
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  3. #3
    Join Date
    Jun 2004
    Location
    Omaha, Nebraska
    Posts
    211
    Yes, you can restore to the alternate host location. Be aware however that unless you made a backup of an actual cPanel package, then you'd be restoring individual files, folders and databases. If the user is not already created on the new server, you'll need to set the user and group permissions after the restore of the files.

    Can it be done - yes. Is it a cPanel restore - not unless you made a cPanel backup.
    Conor Treacy
    Hands-on Web Hosting
    E-Commerce cPanel Web Hosting | PCI Compliance Hosting

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