hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : VPS Hosting : My experience with Jolly Works Hosting
Reply

Forum Jump

My experience with Jolly Works Hosting

Reply Post New Thread In VPS Hosting Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old 04-30-2012, 02:42 PM
José Luis Farías José Luis Farías is offline
Newbie
 
Join Date: Apr 2012
Posts: 9
Thumbs up

My experience with Jolly Works Hosting


I'm writing about Jolly Works Hosting.
I've purchased the VPS Premium (unmanaged) plan for testing and now I have decided to contract the service for a year.
More than 99% Uptime in my case.
Using SolusVM Control Panel, CentOS and Kloxo.

I'm very, very happy with their attention, hosting, service and support. And very good prices.
They have been very patient and were always nice to me, every time.

Very professional, fast responses, solutions.

That's all folks

Reply With Quote


Sponsored Links
  #2  
Old 04-30-2012, 07:04 PM
dubdub dubdub is offline
WHT Addict
 
Join Date: Jan 2010
Location: Sweden
Posts: 130
Been using for two years now.. Works like it should be doing!

__________________
Please do the needful..

Reply With Quote
  #3  
Old 04-30-2012, 09:25 PM
Steven F Steven F is online now
Community Liaison
 
Join Date: Oct 2010
Posts: 3,137
Just remember to report your IP to the staff team! (http://www.webhostingtalk.com/report.php?p=8096805)

__________________
DediCube - Extremely Affordable Self-Managed Dedicated Servers in Five Locations
BoltVM - VPS in the Low End Spirit. Extremely affordable. Extremely reliable. Coming soon.

Reply With Quote
Sponsored Links
  #4  
Old 05-02-2012, 11:13 AM
José Luis Farías José Luis Farías is offline
Newbie
 
Join Date: Apr 2012
Posts: 9
Ok, done. Thank you for the advise.

Reply With Quote
  #5  
Old 05-02-2012, 06:12 PM
anon-e-mouse anon-e-mouse is online now
Community Leader
 
Join Date: Jul 2002
Location: Tasmania, Australia
Posts: 33,008
Quote:
Originally Posted by José Luis Farías View Post
Ok, done. Thank you for the advise.
And verified thanks

Reply With Quote
  #6  
Old 05-02-2012, 06:14 PM
RC-Martin RC-Martin is online now
Web Hosting Master
 
Join Date: Dec 2009
Location: Greece
Posts: 798
Thanks for the review.Glad you are happy with them

Reply With Quote
  #7  
Old 05-04-2012, 08:48 AM
Jolly Works Hosting Jolly Works Hosting is offline
Junior Guru Wannabe
 
Join Date: Apr 2009
Location: Manila
Posts: 93
Thumbs up

Quote:
Originally Posted by José Luis Farías View Post
I'm writing about Jolly Works Hosting.
I've purchased the VPS Premium (unmanaged) plan for testing and now I have decided to contract the service for a year.
More than 99% Uptime in my case.
Using SolusVM Control Panel, CentOS and Kloxo.

I'm very, very happy with their attention, hosting, service and support. And very good prices.
They have been very patient and were always nice to me, every time.

Very professional, fast responses, solutions.

That's all folks
Hello Jose,

Thank you very much for sharing your feedback for our company here at Web Hosting Talk. We gladly appreciate your time and effort.

Me and my team will always make sure to consistently provide a stable, professional, and quality yet affordable web hosting solution.

Regards,
Mark

__________________
Jolly Works Hosting • Est 2009 • MNL • Hosting worldwide
Shared Hosting | Reseller Hosting | VPS Hosting | VPS Reseller | Domains
█ 99.9% Uptime Guarantee, Proven Filipino Customer Service, Servers with Phoenix NAP
VPS RESELLER >> Custom VPS plans, 100% White-labeled. Now available!

Reply With Quote
  #8  
Old 06-09-2012, 01:13 PM
José Luis Farías José Luis Farías is offline
Newbie
 
Join Date: Apr 2012
Posts: 9
My Account was suspended.

My VPS are set up a month ago and now i'm testing him.
No MySQL databases, no clients, no scripts, only one little and static 1kb home page.
No modifications in more of one month.
Anyone can explaim me how i' can overload the node?

Thank you.


--------------------
We would like to inform you that your VPS is consuming high load and there by inducing load in the node server. Please have a look at the details below. As you know your VPS is hosted in a shared node server, over resource usage by a single container will affect the performance of all other users in the system. Please let us know once you're ready to reduce your load so we can bring your VPS up.

Resource Usage Policy is available at (h*tp://jollyworkshosting.com/tos.php#7) for review.


====================================================================================

You Current Load: 7.11/5.99/3.97 (1 min 5 min 15 min)
Your maximum load consumption: 3.00

=====================================================================================


Abuse Team
abuse@jollyworkshosting.com
------------------------------------------------------------------------

Reply With Quote
  #9  
Old 06-09-2012, 01:26 PM
kbeezie kbeezie is offline
Web Hosting Master
 
Join Date: Jun 2010
Location: Grand Rapids, Mi
Posts: 1,193
Well that's a first for me, high praise to start out, and then followed up with problems.

Far as how you overloaded, you may have to open up a ticket with them to ask, it's possible that the server could have been compromised, or suffered a DDOS attack or any number of other things.

__________________
IonVz - Nginx/FreeBSD/VPS Consulting | VPSNodeBox - Managed Support Representative

Reply With Quote
  #10  
Old 06-09-2012, 02:02 PM
José Luis Farías José Luis Farías is offline
Newbie
 
Join Date: Apr 2012
Posts: 9
I opened a ticket.
I'm using some implementations to prevent DDOS, plus CloudFlare.
Consulted only to find out possible causes.

Thanks

Reply With Quote
  #11  
Old 06-18-2012, 03:01 PM
José Luis Farías José Luis Farías is offline
Newbie
 
Join Date: Apr 2012
Posts: 9
Update

Quote:
Hello, I requested a refund for the package "Linux OpenVZ VPS [Arizona] - VPS Premium"
How and when will I have a refund?
Thank you very much.

Att. José Luis

----------------------------------------------------------------
Mark M.
Empleado 06/12/2012 00:09


Hello José Luis -- Thank you for contacting us.

Unfortunately, refund is not eligible for your account as it is already outside our 30-day money back guarantee policy. Your package was paid last 04/10/2012 and your money back guarantee was only until 05/10/2012.

If you have any further questions please do not hesitate to contact us.

Sincerely,
Mark M.
Operations Manager, and VPS Support Specialist
How would you rate this reply? Poor Excellent

----------------------------------------------------------------
Cliente 06/12/2012 10:26
Very good. Almost 4 days that my VPS is offline. None of the content is visible to the world.
The "abuse" Department does not answer my messages. They have not given detailed explanations of why my account was suspended.
How can exceed the limits considered "abuse", taking the VPS is only one active domain with a static 5kb page, no images, no animations, no scripts.
Nor do I re-enabled the account and access to verify.
I completely disconnected.
4 days off! It seems correct, as favorable business practice to me or my clients?
For this reason, the lack of solutions, I requested to cancel the service and the refund of payment of the remaining months.
I paid 12 months and 10 left.
Only request the return of that period. That necessary administrative costs deducted.

Response:
"Unfortunately, refund is not eligible for your account as it is already outside our 30-day money back guarantee policy. Your package was paid last 04/10/2012 and your money back guarantee was only until 05/10/2012."

I then understand that I will not have access to my account, no one will give me explanations, I can not use my account, I will return the investment, the account be listed as "canceled" without the possibility of use but no returns?
Commercially, is it better for your company maintain a dissatisfied customer for 10 months more, without using the service you paid for?

Thank you.

Att. José Luis

Mark M.
Empleado 06/13/2012 07:32

----------------------------------------------------------------
Hello José Luis -- Thank you for contacting us.

I talked to our abuse team and it seems that you sent them the same email which I answered on your Ticket #201427. If your VPS has static pages, it doesn't mean that you're safe from inducing spike. Especially if your VPS has no firewall installed, and is open for security vulnerabilities. Possible causes might be port flooding, multiple apache request, DDoS, SQL injection, etc.

As much as we want to refund you, however, we only provide 30-day money back guarantee. And for your information you agreed on that policy prior signup.

As we cannot do any workaround for your refund, what I can offer to you is the continuity of your VPS service. I can waive your cancellation and you can resume using your VPS for it's remaining months. Let me know how you wish to proceed.

----------------------------------------------------------------
Cliente 06/13/2012 16:13
Ok. Do it, resume this s**t
Thanks
----------------------------------------------------------------
The service was reactivated in 14/jun and DEACTIVATED again without advise.
----------------------------------------------------------------
Quote:
Cliente 06/18/2012 14:53
Hello.
Now what happened with my VPS?
He was suspended without notice. It's so hard to make a warning before taking the step to cancel my account?
4 days ago my account was reactivated and was installed the system and my VPS is working again .
Now, again, the account is listed as canceled.
What happened this time?

Thank you
----------------------------------------------------------------

Reply With Quote
  #12  
Old 06-25-2012, 10:34 AM
rgenzon rgenzon is offline
Junior Guru
 
Join Date: Apr 2011
Location: San Francisco, USA
Posts: 191
What could be a possible reason? Hmm are you hosting high traffic web sites? Or you're using it for testing purposes. Its lame how anybody cant do anything with regards to a refund policy when youve consumed the allowable number of days to get a refund. Hope you get this issue fixed though.

__________________
Rg Enzon, Founder & Designer @ Play Technica
We build exceptional games & applications™
We provide better user experience through design

Reply With Quote
  #13  
Old 06-26-2012, 12:11 PM
José Luis Farías José Luis Farías is offline
Newbie
 
Join Date: Apr 2012
Posts: 9
Quote:
Originally Posted by rgenzon View Post
What could be a possible reason? Hmm are you hosting high traffic web sites? Or you're using it for testing purposes. Its lame how anybody cant do anything with regards to a refund policy when youve consumed the allowable number of days to get a refund. Hope you get this issue fixed though.
My VPS is for testing and learn how...

The only web page is the index, static and no scripts (2kb)

Code:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html><head>

<title>Web Hosting Uruguay</title><style>
body {
	font-family: Tahoma, Verdana, Arial, Helvertica, sans-serif;
	font-size: 8pt;
	font-weight: 100;
	background: #ddeeff;
	margin: 0;
}
a {
	text-decoration: none;
}
img {
	border: 0;
}

img.logo {
	margin: 5px;
	padding: 0;
}

table.header {
	border-collapse: collapse;
	border-spacing: 0;
	background-color: #66aadd;
	/* height: 110px; */
	width: 100%;
	font-family: Tahoma, Verdana, Arial, Helvertica, sans-serif;
	font-size: 8pt;
	font-weight: 100;
}

table.content {
	border-collapse: collapse;
	border-spacing: 0;
	width: 100%;
	font-family: Tahoma, Verdana, Arial, Helvertica, sans-serif;
	font-size: 8pt;
	font-weight: 100;
}
</style></head>
<body>

<table class="header">
	<tbody><tr>

		<td style="width: 100%; vertical-align: top; background-color: rgb(204, 204, 255);"><br></td>

		<td>
			<table class="content">
				<tbody><tr>
					<td><a href="http://lxcenter.org/" title="Go to LxCenter website"><br></a></td>
				</tr>
				<tr>
					<td><a href="http://lxcenter.org/software/kloxo/" title="Go to Kloxo website"><br></a></td>
				</tr>

			</tbody></table>
		</td>
	</tr>
	<tr>
		<td colspan="2" bgcolor="#000000">&nbsp;</td>
	</tr>
</tbody></table>
<table class="content">
	<tbody><tr>
		<td width="50">&nbsp;</td>
		<td valign="top"><br><br><br><br><br><br><br>
		<br>
		<table style="border: 1px dashed rgb(204, 204, 204); border-collapse: collapse; width: 1011px; height: 155px;" border="0" bordercolor="#111111" cellpadding="5" cellspacing="0">
			<tbody><tr>
				<td bgcolor="#f5f5f5" width="100%">
				<font color="#444444" face="arial" size="2"><br><big><big><big><big>
				Upss... No hay nada por aca. Estamos afinando detalles en el Servidor. </big></big></big></big><br>&nbsp;</font></td>
			</tr>
		</tbody></table>
		</td>
		<td valign="center" width="280"><br></td>
	</tr>
</tbody></table>

</body></html>
Quote:
Originally Posted by Mark M.
Empleado 06/19/2012 07:37


Hello José Luis -- Thank you for contacting us.

Your VPS has been re-activated. Your cancellation request was not removed from our system so it was automatically re-processed during our cron run. I apologize for the inconvenience.

Reply With Quote
  #14  
Old 10-09-2012, 01:35 PM
José Luis Farías José Luis Farías is offline
Newbie
 
Join Date: Apr 2012
Posts: 9
Thumbs up

Six months later, I can say that everything is fine with the service.
I'm very satisfied.
Thanks.

Salu2

Reply With Quote
Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
Jolly works hosting sameev29 Reseller Hosting 15 11-30-2011 09:23 AM
Jolly Works Hosting -- not closing, and we'll never be. Jolly Works Hosting Web Hosting Industry Announcements 0 10-28-2011 11:14 PM
Jolly Works Hosting? pluddies VPS Hosting 14 01-30-2011 12:36 PM
Does anyone have any Experience with Jolly Works Hosting srikanth131 Reseller Hosting 16 01-25-2010 05:44 AM

Related posts from TheWhir.com
Title Type Date Posted
Next Generation Customer Experience 2014 Web Hosting Events 2014-02-07 14:55:00
US Consumers Would Rather Visit the Dentist Than Call Customer Service: CorvisaCloud Web Hosting News 2013-10-29 13:49:07
i2Coalition Adds Two to Board of Directors Web Hosting News 2013-03-14 07:38:45
Blog Platform Squarespace Launches Integrated Ecommerce Solution Web Hosting News 2013-02-15 11:35:54
RightScale Opens Sydney Office to Provide Cloud Management Software to Australian Companies Web Hosting News 2012-11-08 12:20:13


Tags
centos, hosting, jolly, kloxo, solusvm, vps, works

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
Advertisement:
Web Hosting News:



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?