We're seeking four (4) additional data center operations assistants.
Headquartered in Columbus, Ohio, DataCenter.BZ provides enterprise level data center and telecom solutions, including colocation, virtualization and cloud resources, and disaster recovery solutions. DataCenter.BZ’s customer base comprises a variety of regional, national and international customers, including major telecommunications network carriers, government entities, healthcare systems and numerous Fortune 1000 companies. DataCenter.BZ was recently named the second-fastest growing company in Columbus by Columbus Business First, and as part of its high-availability offerings, is SAS70/SSAE16 Type II audited and compliant with HIPAA, PCI-DSS and Tier IV data center standards.
This represents a great opportunity for junior professionals with engineering, telecom, infrastructure or other technical ambitions to join a leading and quickly growing facilities-based provider of mission critical infrastructure solutions. The Operations Assistants will work closely with the Director of Operations to ensure continuous operations and the absolute highest level of facilities performance and customer satisfaction. Operations Assistants will acquire comprehensive knowledge of data center operations, the highly critical solutions they provide and their overall complex infrastructure. These part-time or full-time Operations Assistants positions will be based out of DataCenter.BZ’s flagship location in Worthington, Ohio.
Primary responsibilities
Managing inbound customer inquiries and ticketing
Assistance with data center asset inventory, maintenance and deliveries
Project management assistance with facility operations and customer installs
Preferred background, skills and interests
Has or is pursuing a degree in an engineering or information technology discipline
Technical prowess, particularly with respect to programming, networking, etc.
Relevant operations and/or customer service experience a plus
Interest from part-time/night-time/weekend students is welcomed
High integrity, team players who enjoy a dynamic, fast-paced environment
Interest in critical infrastructure, converging technologies, an evolving communications landscape, transforming business models, etc.
Highly organized and driven
Articulate, excellent communication skills, very comfortable interfacing with customers and other professionals
Process and next steps
Email your interest and resume to HR (at) datacenter (dot) bz (please identify the position for which you are applying in the subject line). Please, no phone calls.
DataCenter.BZ is an Equal Opportunity Employer promoting a drug-free workplace.