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  1. #1

    Question Is the server slow and overloaded?

    Recently I bought reseller hosting from one of the popular reseller hosting provider.
    I transfer my 5 websites to this hosting. But their server is very very slow, frequently server is down and also frequently can't connect to MySQL.

    Here is "System information" from WHM:
    Server load 9.02 (8 CPUs)
    Memory Used 29.75% (7,327,288 of 24,625,528)
    Swap Used 0% (0 of 4,096,532)
    Please tell me what does "Server load 9.02 (8 CPUs) " mean?
    Last edited by Glostar; 04-17-2012 at 12:39 PM.

  2. #2
    Even more now Server load is 11.9 (8 CPUs). Please see image copy from WHM.
    Attached Thumbnails Attached Thumbnails 4-17-2012 8-34-22 PM.png  

  3. #3
    Join Date
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    Ideally they should have the server load below 8(number of CPUs). Contact the host and let them know your having issues.

    They'll either be able to bring the load down or move you to another server.
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  4. #4
    Join Date
    Oct 2008
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    Contact your host for more information. Generally speaking for a server with 8 CPUs a load around 8 or below is considered as good. However, most servers nowadays use Intel chips with virtual cores so in reality the server might only have 4 physical cores.
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  5. #5
    It seems your server is under hard cpu load. It's most probably HDD io/wait.

  6. #6
    After I talked with Eleven2 support, they cannot manage to reduce server load.

    It becomes more higher, Now it is - 14.54 (8 CPUs)

    Do you have hosting with Eleven2? What is your server load?

  7. #7
    Join Date
    Mar 2010
    Location
    Upstate New York
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    1,446
    Did you get a change to get a baseline from your previous host (on the 5 sites)? What were the stats before?
    John Rasri
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  8. #8
    gotlivechat
    previous hosting provider has much better Server load, it is 1.8 (8 CPUs)

  9. #9
    Join Date
    Dec 2010
    Location
    Italy
    Posts
    325
    All Hosting load too many sites on one server.

    Just load fewer sites, earn a little less and live in peace.

  10. #10
    Quote Originally Posted by Lanfr View Post
    All Hosting load too many sites on one server.

    Just load fewer sites, earn a little less and live in peace.
    Great solution have to tell my hosting provider

  11. #11
    Join Date
    Dec 2011
    Location
    Hertfordshire
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    Anything over 7.0 on an 8-core proc and you should be worrying. 8.0 would be 100% utilization.
    UH-James
    United Communications Limited
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  12. #12
    Join Date
    Aug 2004
    Location
    Houston, TX
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    1,375
    Quote Originally Posted by Glostar View Post
    After I talked with Eleven2 support, they cannot manage to reduce server load.

    It becomes more higher, Now it is - 14.54 (8 CPUs)

    Do you have hosting with Eleven2? What is your server load?
    Please e-mail (rodney@eleven2.com) me your account details and we will definitely resolve any issues you are having for your right away.
    Eleven2 Web Hosting - World-Wide Hosting, Done Right!
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  13. #13

    Unhappy eleven2 slow as heck and now down

    I have a deadline today, worked my a** of all night, to find at the customers that eleven2 is down.
    And it is slow as heck . using reseller UK server for testing and building sites, 3 days every page refresh or click takes anywhere from 10 sec to several minutes. And im talking wordpress page refresh !!!

    Is this usual business with them??

  14. #14
    Join Date
    Oct 2009
    Location
    England, United Kingdom
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    9,325
    Quote Originally Posted by kameeleon View Post
    I have a deadline today, worked my a** of all night, to find at the customers that eleven2 is down.
    And it is slow as heck . using reseller UK server for testing and building sites, 3 days every page refresh or click takes anywhere from 10 sec to several minutes. And im talking wordpress page refresh !!!

    Is this usual business with them??
    If they won't fix it for you there are plenty of other providers to choose from.
    HostXNow - http://www.hostxnow.com | Since 2009
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  15. #15
    Quote Originally Posted by HostXNow View Post
    If they won't fix it for you there are plenty of other providers to choose from.
    Yeah, but my work is on the servers and ready, no point doing that all over again. and switching does not help me today

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