This would be best asked to them directly as they know the company offerings better than any of us do.
You may be able to get an order through though. They want to start profiting as soon as possible in the new facility and denying orders would do the exact opposite. Ask sales for more information. If they don't respond today they definitely will tomorrow once the weekend is over.
ya thats the thing , i am flying today and wanted to place the order before i go
Honestly with singlehop, the worse thing that would happen is they refund your order. This advice is up to you to take but with singlehops reputation with dedicated servers and past experience. I personally would order, open a ticket mentioning that you are an existing client and if the sale was intended for new customers only, to please credit the order to my account.